SERVPRO Residential Services-Carpets/Upholstery/Walls

5/29/2022 (Permalink)

At SERVPRO of South Albany County, we offer more than just commercial mitigations and storm cleanups.  SERVPRO offers a variety of residential services, to include ceiling, floor and wall cleanings.  This service extends to window and blind treatments as well. 

One area of cleaning many homeowners dread is the ceilings, walls, and floors. Because they make up the frame of each room inside your home, they get exposed to the common irritants of daily life such as pet dander, cigarette smoke, grease, dirt, and dust. Your HVAC system can distribute these common irritants throughout the house, so maintaining these surfaces should be a part of your regular home maintenance.

If you’re planning to paint, having your walls professionally cleaned beforehand will help prepare them so that the primer and paint will adhere properly. SERVPRO has the tools to do the labor-intensive job of cleaning your walls, floors, and ceilings. We use proprietary cleaning products and methods to get the job done right. Our goal is to leave your entire property clean and smelling fresh.

Window treatments such as blinds, curtains and sheers do more than give you privacy and filter out light. Over time, they can collect typical household odors, dust, allergens and pet hair. It’s recommended that they be cleaned about every two years to keep them fresh and looking their best. SERVPRO’s highly-trained professionals know how to inspect and test fabrics to determine which of their many cleaning methods is most appropriate. We excel in cleaning fine fabrics and intricate pieces. Unlike other drapery cleaning companies, SERVPRO has various cleaning methods and will work with you to determine the method that best meets your needs. We even offer an exclusive process of dry cleaning draperies right in your home, so you can hold on to your privacy while getting them cleaned.

For hardwood floors, SERVPRO has a variety of products that can clean your hardwood floors effectively and safely.  These products are specifically made for hardwood floors and will not damage the surface or penetrate the wood.  SERVPRO will move any freestanding furniture on these surfaces in order to clean.

The Best Restoration Company for Storm Damage

5/24/2022 (Permalink)

Without warning, nature can take a violent turn: floods, wildfires, tornadoes, hurricanes, blizzards. These can have a devastating effect on your home, turning your life upside-down.

At SERVPRO of South Albany County, we know that our fast response time is key to minimizing the cost and time involved with storm damage restoration. Here is a water damage timeline detailing the damage water can do to a structure in a short period:

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings
• Furniture finishes may bleed, causing permanent staining on carpets
• Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24

• Drywall begins to swell and break down
• Metal surfaces begin to tarnish
• Furniture begins to swell and crack
• Dyes and inks from cloth and paper goods spread and stain
• A musty odor appears

48 Hours to 1 Week

• Mold and mildew may grow and spread
• Doors, windows, and studs swell and warp
• Metal begins to rust and corrode
• Furniture warps and shows signs of mold
• Paint begins to blister
• Wood flooring swells and warps
• Severe biohazard contamination is possible

When a Storm Damages Your Home, We're One Call Away

Our SERVPRO team of Albany, NY is prepared for any storm damage emergency. Our highly trained restoration technicians are ready to assist you 24-hours a day. Call us today at 518-456-1111. We'll restore your storm damage and make it "Like it never even happened."

How Can Trapped Water Get Removed from Hardwood Floors in Homes?

5/24/2022 (Permalink)

Clearing moisture from wood flooring is vital for restoring properties. 

Wood flooring and accents are particularly susceptible and sensitive to water absorption, making it vital to clean surface water concerns as soon as possible. From ceiling leaks to flooding, hardwood elements are at risk until extraction and drying begin for the property. Evaluating the presence of moisture and damp pockets against or already absorbed into these elements is an important aspect of pre-job scoping. 

The Sensitivity of Hardwood to Absorption

Water removal for homes, especially on hardwood surfaces and floors, should begin as soon as possible. A combination of extraction devices can help to eliminate pooling before excessive absorption. Cellulose in wood planks can aid in faster absorption rates, but drying these materials is still possible if the moisture has yet to chemically bond with the wood molecules. More than just hardwood flooring can be impacted by moisture damage, as well, including:

• Wood framing, including crawl space joists
• Shelves
• Vanities
• Furniture
• Cabinetry

Potential Obstacles in the Drying Process 

While the extraction process might involve a range of tools from wands and wet vacuums to truck-mount extractors, drying is typically grounded with the same base machines and devices. Air movers can help overcome obstacles like vapor barriers and cool air pockets forming above drying materials that hinder recovery speed. Moisture monitoring with surface meters tracks the pace of water removal from wood planks and materials to prevent over-drying and subsequent harm.

Protecting flooring and installed elements in the property begins with effective surface mitigation solutions to remove standing water. We have efficient options for pulling free water trapped in the material as well before irreparable harm occurs. Count on our SERVPRO of South Albany County team for a fast response to help at (518) 456-1111.

The Difference Between Water Mitigation and Damage Restoration

5/20/2022 (Permalink)

Water damage restoration and water mitigation are two vital processes that should be carried out as soon as possible. However, many people do not understand the difference between the two services. Most people would say water mitigation and water damage restorations are the same. This, however, is not always the case.

Water damage restoration refers to the process of restoring an area to preloss conditions or, even better, after being damaged by floods, hurricanes, storms, sewage, or leakages. Water damage can negatively destroy your property from floors to ceilings and anything in between. That is why you need professional help from Water Damage to prevent further damages to your property.

On the other hand, water mitigation refers to any service that reduces or prevents additional damages caused by flooding or leaking pipes. This could be installing tarps over a damaged roof during heavy storms or mitigating moisture inside walls after washing machine overflows.

Why You Need Professionals

The following are five vital reasons to work with a professional for all your water damage and restoration services:

1. It is Cost-Effective

Water damage will ensure that all the damages are addressed effectively and promptly, minimizing any extra cost to you.

2. You Will Receive a Timely Response

We understand the urgency of these situations and will do everything possible to mitigate the damages as quickly as possible.

3. We Have Professional Equipment and Expertise

Water must be removed as quickly as possible to prevent any further damage. We have the necessary equipment and workforce to handle even the most massive water removal jobs.

4. We Are Water Damage Restoration Experts

Once the water has been removed, we will start our restoration services such as drying, dehumidifying, and odor removal. We also provide mold testing to ensure your property is safe for you and your family.

5. We Are Skilled with Water Damage Repair

Water can cause a lot of damage to any property. If you have had flooding or backed up drains, SERVPRO will help you repair these damages.

Water Damage

We offer a wide range of water mitigation and damage restoration services for both personal and commercial:

• Water Damage Restoration
• Mold Remediation
• Solving Commercial Services Water Damage Issues
• Fire Damage Restoration
• Storm Damage Restoration

SERVPRO is full-service water mitigation and damage restoration company. We have the experience and expertise necessary to handle even the most giant water removal jobs. Call us today for more information on how we can help with all your water damage needs. (518) 456-1111

Suspect a Water Leak? Here Are the Signs to Look For

5/17/2022 (Permalink)

Water leaks can be insidious in that they can go on undetected for days, weeks, or even months before you discover them. Identifying signs of water damage to your home sooner rather than later can make a difference in lessening the damage and the costs to repair and restore your home back to normal. Here are a few signs that may indicate water damage in your home.

Darkened materials

Many materials common in homes show water damage through discoloration in various degrees. Colorants used in fabrics, paints, flooring, ceilings, and other surfaces can change color when they encounter water of any kind, often turning a darker shade. The shape, spread, and specific color of these spots can fluctuate depending on how much water has been released, and what materials it has already come in contact with. One of the most damaging processes in a water-damaged home is color bleed from one fabric to another, but a call to SERVPRO can help to avoid color bleeding by addressing issues as quickly as possible.

Odd earthy or musty odors

Numerous complications of water damage can create unusual and off-putting odors, sometimes very soon after the damaging water incident happens, and sometimes only after a period of time. Corroding metals, soaked wood, other materials, and long-term mold growth can all create exceptional and pungent odors in your home. While smells can be useful to identify a problem, you don’t want them around forever! That’s why our trained technicians use multiple deodorization methods to do away with the odors in your home of any unwanted smells. If you observe an unusual smell in your home, call the pros to get the problem handled right away!

Unusual sounds

Unusual sounds behind walls and below floors could be symptomatic of a water leak or other plumbing issues in your home. Drips may be obvious when you hear them but be alert for other unusual sounds as well like whooshing. Water at high pressure inside pipes in your home can create unique sounds when something is awry. It might even be a hum that you hear. If you hear anything unusual behind those walls, give us a call and we’ll come to investigate.

Call in water remediation specialists when you need help

SERVPRO technicians are ready 24/7 to respond quickly to floods, burst pipes, and other mishaps, saving time and money by getting to the job site faster. By identifying and treating problems earlier, we can help to prevent situations such as mold growth and severe oxidation from causing damage to the structural components of your home. SERVPRO of South Albany County helps homeowners who experience water leaks, floods, and other disasters in their residences, helping get their homes back to normal. Call us at 518-456-1111 if you experience water damage of any kind.

Can’t Remember When Your Office Building Ducts Were Last Cleaned? Then It’s Time!

5/7/2022 (Permalink)

Last year really flew by and for many building owners, maintenance was a bit of a struggle to get done for a variety of reasons. It’s important to have regular maintenance done to ensure the building is clean and safe. However, one item that’s often overlooked is duct cleaning. It is especially important to have your commercial ducts cleaned. While this type of maintenance isn’t as visible as, say, dirty windows or carpets, it’s still important to get done. If you can’t remember the last time these were addressed, then it’s time!

Why clean a building’s ducts on a regular basis?

Ventilation systems are often the biggest cause of poor indoor air quality, including dust and odors. Most HVAC ducts don’t cross a building owner’s mind until odor or dust actually becomes an issue. If your HVAC has been operating for some time without proper cleaning, it could be circulating less than desirable air throughout the building. SERVPRO of South Albany County can inspect the heating, ventilation, and air conditioning unit of your business to see if you’re due. Why is it so important to do this? Keeping ducts clean can help fight unwanted odors and extend the life of the equipment, which can save building owners money.

When should you clean your ducts?

Duct cleaning should be a part of your regular office building maintenance. This is especially true if you have done major construction to your building which generated dust and particles! Why clean after construction or other major renovations? Dust and dirt can reside in your air ducts and get worse over time if not cleaned out. Not sure the work was dusty enough to merit a cleaning? SERVPRO of South Albany County will come out and inspect your ducts, making recommendations about the best way to address any indoor air quality concerns at your business and let you know if you’re due for a cleaning. Even without major construction, it’s a good idea to keep those ducts clean.

What exactly does duct cleaning entail?

Duct cleaning usually refers to the cleaning of various heating and cooling system components of forced air systems, including the supply and return air ducts and registers, grilles and diffusers, heat exchangers heating and cooling coils, condensate drain pans, fan motor, and fan housing, and the air handling unit housing. This can help eliminate dust, pollen, odors, dirt, debris, and other contaminants. The benefits of servicing your HVAC unit include helping restore peak energy efficiency, eliminating offensive odors, and possibly reducing the potential for mold growth if moisture has also accumulated in the HVAC system.

It's time to schedule your duct cleaning

Curious if your office building needs a duct cleaning service? Call our office to schedule your duct cleaning and our pros will come out and let you know what needs to be done. SERVPRO of South Albany County has highly trained professionals ready to help you get those office building ducts cleaned. We offer free estimates so you’ll know what the cost will be before we start the work. Contact us today at 518-456-1111 to get started!

Is Your Office Building Prepared for An Unexpected Disaster?

5/2/2022 (Permalink)

If you own an office building, fire safety and emergency preparedness should be a priority for you, regardless of the size of the building. Being prepared with the right equipment and a well-thought-out emergency plan can save money, protect property, and possibly save lives in the event of a fire or other emergency. Take a moment to see if your office building is prepared now with these suggestions from SERVPRO of South Albany County.

Have fire extinguishers on hand and ready to use

When trying to avoid potential fires at work, make sure that the office building has the suitable amount of fire extinguishers to sufficiently cover the entire building. Fire extinguishers should be tested on a regular basis to make sure they always work correctly. This also applies to all fire suppression systems, like automatic sprinkler systems as well. Your local fire department can assist you in testing and will eagerly provide recommendations on what would be ideal for your office building. Confirm all the building’s fire extinguishers are clearly within reach throughout the building should an emergency occur. Taking additional time to find an extinguisher during an emergency can result in further damage or worse so it’s critical to be prepared ahead of time and know where extinguishers are and are functional.

Check smoke and fire alarms on a routine basis

Smoke and fire alarms are vital to fire protection and damage control for commercial buildings of any size. Installing them is a good start, but they need to be inspected regularly to maintain functionality; otherwise, you may find them non-functional when you need them most. There are several choices for smoke and fire alarms, from hard-wired to wireless units. Once you have a smoke and fire alarm system in place, make sure there is an action plan should the alarm sound off and people know what to do to stay safe and exit the building quickly and safely if necessary. Confirm that your building has an exit map clearly posted throughout the building so people know how to exit the building safely.

Practice ongoing safety training for employees

An important aspect of safety preparedness is safety training for both homeowners and business owners. Including a fire safety training course in your workplace will empower building occupants to know exactly what they do should if an emergency of any kind occurs, from fire to flooding to a gas leak, etc. It’s a good idea to contact your neighborhood fire department for information on available safety courses that you can use in your place of business.

Emergency exit lighting is important for additional safety

Emergency exit signs that light up should be installed throughout the property to direct people to safety during a fire alarm or other emergency in the office building. Make sure that the emergency exit is clear of anything that could get in the way as people try to exit the building. Having appropriate lighting is also especially useful when highly trained remediation specialists arrive to clean up after the disaster.

Have an established evacuation plan

It’s imperative to schedule your commercial building to be inspected for any potential fire code issues or other issues that could hinder overall preparedness. The fire department will do it for free. Have regular fire drills and educate employees so that they are familiar with how to work the fire equipment, how to detect a gas leak, etc. It’s also a good idea to invest in an emergency readiness plan to make sure your building is prepared for any issue that may come along. SERVPRO’s ERP is an efficient way to plan for any emergency for your office building.

Stay prepared for emergencies

It’s critical to ensure that your office building is prepared for any emergency at any time. Reach out to the disaster recovery pros at SERVPRO of South Albany County to learn how we can help. Contact us at 518-456-1111 to get more information today.

One Cleanup and Restoration Team Is Best for Full Fire Damage Recovery

4/29/2022 (Permalink)

When your property is affected by fire and soot, it's crucial that recovery and restoration work begin immediately to lessen the fire damage. Within a short period of time, the acidic qualities of soot and the penetrating qualities of smoke can leave permanent scarring. An experienced fire mitigation team quickly and thoroughly puts a stop to damage and completes the recovery process to get your company back into business.

Long-Term Fire Damage Begins With Initial Cleanup

One of the best reasons to work with fire cleanup and reconstruction experts for your full recovery is that lasting results begin as soon as the fire department leaves. The smoke and soot particles left in the air penetrate quickly into surfaces. Water from the fire department hoses is rapidly absorbed into carpeting, fabrics, wood, and structural elements. Technicians working toward full recovery perform many actions during their first trips to your property:

• Board up the building to prevent secondary damage and to improve security.
• Assess structural damage and stabilize the property as necessary.
• Determine what can be saved, cleaned, refurbished, and restored.
• Document damages for the insurance adjuster.
• Provide an estimate of the project, the costs, and the time frame.
• Discard unsalvageable items and store other belongings.

These initial steps provide an environment where the rest of the recovery process can be undertaken safely and efficiently.

Specialized Equipment Removes Smoke Damage

The main goal of the fire damage cleanup and recovery team is restoring your property and getting you back to work. Specialized scrubbers are used to eliminate smoke odors and soot stains. These tools are used on exterior and interior surfaces, including walls, ceilings, windows, patios, and sidewalks. Inside your building, cleansers and sanitizers are used to treat the same surfaces, as well as floors, the basement, and furnishings. Professional equipment, including ozone machines, are used to neutralize lingering particles and odors.

Water Damage Is Addressed Through Ventilation and Powerful Cleansers

Of course, there's a significant risk of water damage, so professionals must also get to work removing water from the building. This involves shutting off electricity, testing the integrity of structural elements, and monitoring levels of humidity. With high-powered fans and dehumidifiers, technicians dry the building and remove floating contaminants.

Progress Moves Forward Without Delays

When multiple recovery companies are hired to aid in the recovery of your property, there's a risk that mold growth will go unnoticed. Mold prevention begins with the tarping and boarding step, right after the fire department has left. This step continues as water-logged furnishings are removed from the building and as ventilation throughout the property is increased. During water extraction, further steps are taken to neutralize and remove any remaining mold particles.

A Speedy Recovery Matters

Recovering from fire damage doesn't have to take a long time. When you choose one experienced restoration team, each step is completed smoothly and without unnecessary delays. Each point of the process moves forward seamlessly. When a speedy recovery is essential to your company, contact a cleanup and restoration crew to see you through from beginning to end.

3 Facts for Homeowners Facing Storm Damage Cleanup

4/16/2022 (Permalink)

What is Pretesting?

The aftermath of an Albany, NY, storm can leave you with severe damage to your home. Flooding is especially troublesome, as it can affect building materials, electrical systems and valuables. Gauging the total cost of repairs can be difficult, especially when it comes to filing a claim with your insurance company. Having storm damage and restoration service performs pretesting can lower the cost of your claim, and there are a few facts you can keep in mind that may help you better understand the process.

1. A Pretest Can Gauge Water Condition

Not all flooding is the same, and the condition of the water can greatly affect the cost of cleanup and your insurance claim. A pretest allows flood damage technicians to grade the quality of the floodwaters and estimate what will be involved in the restoration. For example, if the flood is the result of a burst kitchen pipe, the water comes from a sanitary source and will likely not cause as much damage as water that comes from an overflowing toilet or outdoor flooding.

2. Cost Estimations Can Be Made More Accurately

Pretesting damaged items can lower insurance claim costs by letting restoration technicians know whether clothing, documents and other objects can be repaired or if they must be declared a total loss. Detailed estimations can result in a more efficient filing process, which might help you recover faster.

3. You Can Learn All Your Restoration Options

A pretest of certain items can help you understand which restoration options are available, as well as the cost of each. Technicians from a flood damage and remediation service could also forward this information to your insurance agent so you all remain on the same page as far as being able to lower the total cost of the claim.

When storms and flooding strike Albany, NY, you may be left with damage to your home and belongings. Pretesting can be one of the best options for evaluating affected items and helping you lower the amount on your insurance statement.

Did your Albany, NY basement take a hit in a recent storm?

3/22/2022 (Permalink)

Did your basement take a hit in a recent storm?

Severe storms can quickly flood your basement causing damage to your structure and contents. Wading through the water going through soggy boxes of keepsakes, soaking carpeting and wet furniture can be overwhelming. What do you do? Always act quickly, but carefully!

For safety reasons if you have standing water in your basement do not go downstairs. Call your power company, an electrician, or a professional water restoration company. You may want to disconnect the electrical before walking into the water and make sure you do not touch anything electrical. You want to clean up the water quickly, you will need to determine if you have a clogged drain, faulty sump pump or backed-up gutters. Fixing the cause of the standing water could make the difference in saving your belongings and money. If the water is not remediated and the structure dried completely, mold can start to grow within a couple of days. Removing any damp possessions and drying them out as soon as possible could save the integrity of it.

Here are five tips for dealing with water in your basement.

1. Remove water. Get water out as soon as possible by using a wet vac or calling your local SERVPRO to cleanup and restore your home.
2. Dry it out. Use dehumidifiers and fans to move air around, discouraging the growth of mold and mildew. Keep dehumidifiers at least six to eight inches away from walls for the best air circulation. Run your air conditioning constantly. Throw away any wet boxes.
3. Scrub flooring. Scrub vinyl tile, linoleum, and other hard surfaces with a solution of no more than one cup of chlorine bleach to one gallon of water. During this process, wear rubber gloves and protective eyewear and keep the room ventilated.
4. Examine and clear gutters, downspouts, and drains. Put on your rubber gloves and check basement steps and drains. Get rid of any leaves, twigs, and mud. Remove the drain screen and give it a good cleaning and, if necessary, use a plunger or plumber’s snake to clear the drain. Muck out gutters and downspouts around the house.
5. Restore your assets. If valuable documents or cherished papers are wet, you might try quickly putting them in the freezer. This may stop mildew growth and deterioration until you can deal with them later. Resolve not to store anything of value in the basement and to use concrete blocks to keep possessions off the floor. Plastic storage bins are far better than cardboard boxes for basement use.

SERVPRO of South Albany County is your one-stop shop from mitigation to restoration from a water, fire, or storm disaster. After our crews have performed the cleanup services, we can smoothly transition into the reconstruction services to help restore your home or business back to preloss condition, so it looks “Like it never even happened.” Call us 24/7 at 518-456-1111.

SERVPRO of South Albany County - Fire Damage Experts

3/18/2022 (Permalink)

In your lifetime you hope to never experience a fire damage to your home. A fire disaster can cause little to major damage to the structure of your home along with all the belongings. There are some easy things you can do to reduce the risk of a fire.

• Smoke spreads fast. Working smoke alarms give you early warning so you can get outside quickly.
• A closed door may slow the spread of smoke, heat, and fire. Install smoke alarms in every sleeping room and outside each separate sleeping area. Install alarms on every level of the home. Install alarms in the basement. Smoke alarms should interconnect. When one sounds, they all sound.
• Large homes may need extra smoke alarms.
• It is best to use interconnected smoke alarms. One smoke alarm sound they all sound.
• Test all smoke alarms at least once a month. Press the test button to be sure the alarm is working.
• A smoke alarm should be on the ceiling or high on a wall. Keep smoke alarms away from the kitchen to reduce false alarms. They should be at least 10 feet from the stove.
• People who are hard of hearing or deaf can get special alarms. These alarms have strobe lights in bed shakers.
• Replace all smoke alarms when they are 10 years old.
• Smoke alarms are an important part of a home fire escape plan.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – SERVPRO of South Albany County at 518-456-1111.

Mold Growth

3/15/2022 (Permalink)

How to recover from mold growth.

Moisture and high humidity can attract mold spores into your Albany home, where they can grow across a variety of surfaces. While mold commonly grows on building surfaces like drywall and carpeting, it can also affect your belongings such as clothing and furniture. Mold cleaning can be difficult; however, before you throw items away, you may want to learn about which could be saved by different types of professional cleaning processes used by SERVPRO of South Albany County and which cannot. 

1. Throw Away Porous Items 

Most porous surfaces can absorb water and encourage further mold growth. As such, some items like mattresses, thick rugs and stuffed toys that already show signs of mold damage are usually not salvageable. If your child has a favorite stuffed toy that you want to attempt to save, ask our SERVPRO remediation technicians if they have any mold cleaning processes that may help. You may want to remember, however, that porous items affected by black mold are usually considered unsalvageable because this type of fungus is particularly hard to eradicate. 

2. Freeze Documents and Books 

If you have important documents and books that developed mold, place them in sealable plastic bags and store them in your freezer. Freezing these items can inhibit further mold growth and protect them until they can be inspected by our SERVPRO expert mold remediation and restoration technicians This can salvage items like original birth certificates, wedding albums, and baby books. 

3. Set Aside Moldy Clothing 

If you have favorite items of clothing that have been affected by mold, ask our remediation technicians about what type of options you have for salvaging them. Wet, dry and immersion cleaning may all be possible, especially for leather jackets and shoes. SERVPRO of South Albany County uses an Esporta Machine, which cleans soft contents by removing tough odors, dirt, and molds in a way that even commercial-grade units cannot. 

Mold can have a devastating effect on your home’s contents. However, professional mold cleaning processes may be able to salvage your treasured possessions, even if you believe they are beyond repair.  

Let us try to help you with this problem, call SERVPRO of South Albany County at (518) 456-1111.

10 Things You Should be Doing to Prevent Mold

3/12/2022 (Permalink)

Regardless if you’re a new homeowner or if you’ve been in the same home for forty years, it’s absolutely vital to make sure you take the proper precautions to fight off and prevent mold and mildew in your home or office. Mold is basically tiny fungi that grow in branch-like filaments called hyphae. While some mold and mildew can be scrubbed away with the right cleaning products, other types of mold can do severe damage to the structure of your home and it can be very expensive to repair. Not only is mold horrible for your home, but it can be dangerous. Unfortunately, certain kinds of toxic mold are undetectable by the naked eye. That’s why it’s so important to follow these guidelines to make sure that you’re protecting your home from the potential risks of mold and mildew.

1. Be Aware of Air Flow

When trying to prevent mold, take note of the arrangement of furniture and other items in your home. You want to make sure you have a proper airflow throughout the house. When moisture gets trapped, you’re increasing your chances of mold. Always be aware of odd smells or odors in the home that may represent mold or mildew. Any kind of musty smells will most likely be a sign of mold growth.

2. Know Your Moisture Levels

Most people don’t really know how much moisture they have floating around their home, but it’s important to keep an eye on these levels, especially in basements. Basements should always be below 50% humidity to prevent mold. If you’re worried about how much humidity is in your home, you can purchase a hygrometer. A lot of the new thermometers for central air and heat in more modern homes will include a humidity level setting on the monitor.

3. Check All Storage

When moving into a new home, it’s easy to toss unwanted cardboard boxes and bins into the garage and then forget they were ever there. If it’s been a while since you’ve explored through the storage in your garage, basement or attic, you may want to give it a good check. Cardboard boxes in low ventilated areas are a breeding ground for mold. You also want to stay away from keeping your items in cardboard boxes or on wooden shelves.

4. Keep Moisture Rich Areas Clean

To prevent mold it’s important to consistently clean areas of the house that are exposed to moisture often, such as kitchens and bathrooms. Routinely remove all of the items on your counter-tops and use anti-mold or mildew cleaning products. If water gets trapped in areas for longer than 48-hours, then mold can become apparent.

5. Utilize Exhaust Fans

When showering or cooking, remember to always use your exhaust fans. Some people will only turn exhaust fans on after showering, but this is a big mold prevention no-no. Always be sure to have the fan on during a hot shower, as well as for some time after a shower to make sure that all of the humidity has dissipated.

6. Be Aware of Leaks

It’s important to have your house checked randomly throughout the year for leaks. A leaky pipe that goes unnoticed can create havoc in a household. Something that might be simple to fix one day, can turn into a nightmare if it goes undetected. Have a mold remediation company occasionally check your home for potential leaks to save yourself money in the long run.

7. Remove Carpet in Basements

While some carpets may feel cozy and look great in a basement, they can turn into a fuzzy hotel for fungus. Basements are infamous for holding in moisture and carpets can make these matters much worse. If you’re looking to upgrade your home in the near future, tearing out carpets in the basement not only saves you from potential mold, but it can also increase your property value.

8. Keep Roof and Gutters Clean

With heavy rain, moisture can clog up your gutters and cause cracks in your roof.  It can build up near corners or crevasses in doorways. Keeping your roof and your gutters clean throughout the year can help you to prevent mold in these areas.

9. Use Mold Prevention Based Paints

If you happen to be renovating or moving into a new home, it’s the perfect time to find quality mold inhibiting paints and primers. Ask an expert at your local home improvement store which kind of paints are best for fighting off mold and mildew.

10. Change Out Air Filters

Everyone should always be aware of the air quality in their home. As mentioned above, many of the airborne illnesses that come from mold are very difficult to detect. Changing out air filters or purchasing air purifiers can add an extra layer of protection in your home.

Having the above ten steps on your checklist will help you to prevent mold in your home. If you do suspect there is mold in your home, call SERVPRO of South Albany County to inspect and remove it for you.

We Have the Solutions!

3/9/2022 (Permalink)

We offer a wide range of emergency services for both residential and commercial properties. Give us a call at (518) 456-1111!

SERVPRO has the unique ability to help property owners in a variety of ways. Disasters come in many shapes and sizes. With over three decades of experience we have seen most everything. We cannot say everything because even in the decades of helping our neighbors in the Albany, NY area, we still see new things. But here are a few disasters we commonly take care of.

Water Damage – We see water damage from all kinds of sources. Busted pipes, malfunctioning appliances, human accidents or neglect, and ground flooding to name a few common sources. No matter the cause, or the epic story that explains it, we have a solution to return you to normal “Like it never even happened.”

Fire and Smoke Restoration – A fire can be a very huge inconvenience but it is not the end of the world. Many times, you would be surprised at how much of your personal property can be restored. We specialize in cleaning and deodorizing anything from family heirlooms, documents, to the very walls in your home or business.

Mold Remediation – With naturally high levels of humidity in the area of the country we live in, mold can be an issue if water intrusion is not properly taken care of. Not only do we offer remediation services but we also do mold testing and offer preventative measures such as crawl space moisture barrier installation.

Bio Hazard Clean Up – This area of our work is not enjoyable to talk about but many times it is necessary. We have the training and experience to properly clean up any area they may have the threat of blood born pathogens being present. These cases include trauma and crime scene clean up.

These are by no means the only services we offer. Frankly, whatever mankind or mother nature can throw at a structure, we can more than likely assist in the restoration.

The Necessity of a Professional Water Damage Service

3/6/2022 (Permalink)

The Necessity of Professional Water Damage Services

Dealing with water at home or in the workplace can be unsettling, and that is understandable. The prospect of expensive office equipment being destroyed or luxurious furnishings drowning in water in a flooded home is too much for any property owner to bear. When you pair that with the stress of making a claim with an insurance provider, the need for competent repair services becomes evident. Water damage recovery is time-consuming, costly, and risky if the proper protocols are not followed. Water cleanup activities necessitate a level of commitment and expertise that the average property owner can lack. SERVPRO of South Albany County is here to assist you every step of the way, from restoration to assisting you to manage the insurance paperwork and process.

Skilled Flood Damage Restoration

Mitigation of water damage has its share of complexities which increase with the severity of the situation. If a pipe break or a supply line break led to flooding, the water cleanup crew has to factor in the malfunctioning plumbing system during the repairs. In the case of rain or storm damage, a building may have to contend with clogged gutters and overflowing downspouts. These aspects determine the necessary mitigation efforts. SERVPRO train their workers on how to deal with such problems. Their experience and expertise allow them to apply the correct measures for drying a flooded home as efficiently as possible without posing any more inconveniences than necessary.

Fast Restoration Exercise

In cases of water in the home or company, helpful hints from a SERVPRO professional can go a long way. Some flood damage cases spiral out of control because people don't know how to recognize when something is wrong. How does one respond, for example, if a pipe bursts? Following mitigation, a property owner should understand how to safely return to recovery. SERVPRO Professionals can also assess how far the harm has spread. Following a supply line split, a homeowner may determine if such components need repair or replacement.

Prevent Mildew and Mold Growth

SERVPRO can inspect every inch of a residential or commercial building for mold and mildew growth in addition to removing water and drying surfaces. When water damage is ignored, it provides an ideal atmosphere for microorganisms such as fungi to thrive. SERVPRO practitioners use devices to fully extract moisture, removing the possibility of mold and mildew. If mold has already taken hold, the water cleaning crew will perform skilled mold remediation to eliminate and treat the contaminated areas.

Decrease Losses

The longer a home or company goes without cleaning up after a pipe break or supply line break, the greater the damages. Owing to substantial water damage, a wall that would have only needed minor repairs if the reconstruction was immediate would have to be demolished. Another concern for a flooded-out household is the loss of valuables, especially sentimental items such as photo albums and family heirlooms. When a cleanup team reacts quickly after a report of flooding, several things can be salvaged and restored. Damage to hardwood floors and carpets can also be restricted by easy water extraction and drying.

Why SERVPRO of South Albany County

SERVPRO of South Albany County offers a range of services for customers suffering from water damage in the home and in the business. Whether the flooding was due to a supply line break, leaking roof, or pipe break, our team will fix the source and restore the property. If you are in need of water remediation services, call SERVPRO of South Albany County and we will restore your home back to new, “Like it never even happened." 

CALL US

(518) 456-1111

If You Understand Water Damage And Mold, You Understand Why You Need Trained Pros When You Have Damage

3/1/2022 (Permalink)

Training, Experience, Equipment, And Response Time, Are All Important When You Have Damage To Your Albany, NY Home

If you suspect mold in your home or business, don't hesitate to call professional help. Water damage can turn to a large mold problem quickly. SERVPRO of South Albany County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

So What's Causing The Mold In Your Albany Home?

• Flooding from storms coming from outside
• Sump pump overflow
• Roof leaks from damaged roofs, ice dams or blocked gutters
• Rain from storms through window frames, exterior walls, or doors
• Leaking pipes, sewer back-ups or overflows
• Damp basements due to high water table or badly managed water drainage
• Condensation on cold surfaces

Mold needs these 3 main things to thrive and stay alive:

• High humidity
• Warm or temperate Temperature
• Poor ventilation

Mold is easier to prevent than it is to clean so keeping a watch on common sources of mold and maintaining a dry, ventilated home and drying homes from water damage within 24 hours of the incident is the best way to prevent mold from happening in the first place. If you have a mold problem and you would like information about how to get it professionally cleaned, please give us a call!

SERVPRO of South Albany County specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

So How Are Our Teams Trained?

SERVPRO of South Albany County is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

If you are dealing with a water damage or mold issue, call us today (518) 456-1111.

Proven Fire Damage Methods Work Best for Albany Homeowners – Call the Pros!

2/28/2022 (Permalink)

SERVPRO Arrives Fast for Fire Damage Restoration, Ensuring Your Albany Property Gets Back to Normal Quickly

Taking control of the cleanup of your home after a house fire can feel overwhelming. You may look at the devastation and feel at a loss for where to begin. Contacting a team to handle the fire and smoke damage is the only way to take this burden and stress off your shoulders. SERVPRO is available for 24/7 response, tackling the challenging cleanup and restoration of fire-damaged homes. Just make a call to get in touch with us, and we can have our fire and smoke restoration technicians (FSRT) at your door within hours to start the assessment and fire and smoke remediation process.

Fire and smoke damage restoration and cleanup in Albany goes a lot smoother with our team at SERVPRO. We have all the latest equipment and cleaning products to address contents cleaning, soot residue removal, and more. Restoring your home using our techniques will be a lot more cost-effective than spending money to replace items. These are a sampling of the options we have at our disposal to salvage your belongings:

• Wood Oil Soaps – These are great detergents that are mild, non-alkali, and just right for handling light soot residue removal on various wood surfaces.
• Dry Cleaning Solvents – When paired with our dry cleaning equipment, these petroleum-based solvents are great for handling light soiling on window treatments and various fabrics.  
• Volatile Dry Cleaning Agents – Perfect for spot-cleaning, volatile dry cleaning agents evaporate fast when battling harsh smoke and soot without leaving any residue behind. 
• Furniture Treatments – These polishes and various products work to clean up, polish, and help to protect your wood surfaces.

With any house fire cleanup project, our SERVPRO crew works to battle odorous particles, ensuring that no reminder of the blaze gets left behind. Everything gets cleaned and sanitized, leaving your home Certified: SERVPRO Cleaned!

Call SERVPRO of South Albany County at (518) 456-1111, and we can send a crew out to your home for fire damage restoration as soon as possible.

Why Hire a Multi-Specialty Disaster Firm for Fire Damage Restoration?

2/25/2022 (Permalink)

SERVPRO’s Expertise in Structural and Contents Hazard Assessment and Water Mitigation and Remediation Complement our House Fire Clean up Skills

When a homeowner surveys the wreckage after a household blaze in Albany, fire damage restoration reveals itself as a highly complicated set of tasks. Possessing only the ability to clean fire and smoke damage off surfaces is inadequate to return a fire-damaged home safely to “Like it never even happened.” Instead, the SERVPRO team brings a broad-based and comprehensive approach to fire and smoke damage restoration and cleanup.

Can SERVPRO Offer Multi-Faceted Water and Fire Damage Restorations?

First responders leverage both copious quantities of water and a range of chemical fire extinguishing chemicals to knock down a fire. SERVPRO considers the disaster as a whole, evaluating the scene for safety hazards first, some risks created due to the structure-saving firefighting efforts. Because SERVPRO crews are certified to manage and remove water and chemicals as well as fire damage in your home, our technicians await the project manager’s assessment to secure and abate all types of safety concerns before mitigation and remediation phases:

• Slip, trip, and fall risks caused by water and scattered debris

• Electrical hazards due to water-compromised wiring, boxes, cords, and soaked equipment

• Structural collapse worries, including trapped water in ceilings and other building cavities, as well as building materials weakened by water incursion, substantial charring, or both

Where Do SERVPRO Technicians Receive Training?

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) provides the framework and knowledge underlying SERVPRO crew members’ expertise. Our employees learn the industry best practices observed by either Water Damage Restoration Technicians (WRT) or Fire and Smoke Restoration Technicians (FSRT) or both. These and other disciplines mastered by our talented crews permit our team to manage all aspects of fire damage restoration, preceding according to research-based protocols.

Count on SERVPRO of South Albany County to guide fire damage recovery without delaying the process. We urge you to call (518) 456-1111 to consult with us on streamlining restoration, relying on our multiple disaster category mitigations and remediation certifications.

Our Skilled Professionals Explain How To Prevent Long Term Issues After A Flood In Your Albany Home

2/23/2022 (Permalink)

Preventing Long Term Problems After Flood Damage

A flooding incident can ruin your property, leaving you with a significant restoration bill. Although some incidents flatten homes or cause other significant structural problems, most flooding incidents leave the structure intact but cause other lasting issues. It is possible to prevent such long-term problems by taking specific steps during the restoration process. 

Flood Damage Restoration

One common effect of flood damage in Albany that can leave a lasting impact is contamination. As the floodwaters flow over different areas, they collect insecticides, industrial chemicals, biohazards, and other contaminants. The waters deposit some of these contaminants in the areas of your house that they reach. Our SERVPRO technicians spray EPA-registered disinfectants in all affected areas before starting the restoration processes. We then clean up your property using pressure washers and professional cleaning agents to sanitize any contaminants. We also tear out porous elements affected by the water, such as carpets and pads, because it's impossible to remove all traces of contaminants from such materials. 

Development of Mold Damage

Mold is another problem likely to plague properties hit by flooding events. Mold develops where there is sufficient moisture, so any traces of wetness left in elements and contents can spark growth. Even high levels of relative humidity exceeding 60% can lead to mold development. Our SERVPRO technicians take moisture readings using moisture meters and sensors throughout the restoration process to ensure We dry your property to preloss levels. We also use FLIR thermal cameras to help identify any concealed wet areas.  

Flood Damage to Contents and Structure

Flooding can lead to structural weakness in the contents, such as furniture or parts of the house, especially after extended exposure. This happens because the absorption of water causes swelling in wooden frames and weakening of joints, primarily where glue is used. Rotting and other problems can also occur. Our SERVPRO technicians take various steps to dry the structure and its contents. We use specialized drying equipment such as the injectidry system and drying mats to dry wooden floors. We also use ventilation equipment to drywall cavities. 

After flood damage, call SERVPRO of South Albany County to help with immediate and future problems after flood damage. You can reach us at (518) 456-1111 any time. We're Faster to Any Size Disaster.

Heavy Storms? Look to Skilled Flood Damage Restoration Technicians!

2/19/2022 (Permalink)

SERVPRO is Available to Clean Up After a Flood to Address any Damage to Your Albany Property

Whenever storms bring flooding in the Albany area, homeowners might have damage and property loss on their hands. Unlike burst pipes from fresh water coming into your home and fixtures, the cleaning protocols with floodwaters are vastly different. SERVPRO knows best practices for handling potential gray or black water in the mix, along with any loosened building materials within your home, chemicals, and other debris. We are the team to call in the area so we can make your home “Like it never even happened.”

It is important to know that anything floodwater touches, must be addressed. If your flood damage in Albany is overwhelming, having flood restoration professionals on the project ensures no stone gets left unturned. Our crew chief checks the walls, flooring, and structural elements throughout the initial inspection to determine safety. From there, we look at other areas like:

• Carpeting
• Furnishings
• Mattresses
• Clothing
• Appliances
• Toys, utensils, and other various contents

While some items listed might get cleaned effectively, like furniture or appliances, some must get discarded. Stuffed animals, mattresses, and similar items will be difficult to clean thoroughly. If an area rug has been saturated and left in the contaminated water for longer than 24 hours, it might be unsalvageable. 

A Thorough Clean You Can Trust

Whether you call us for basement flooding or water removal services on your ground floor, we take all of the necessary measures to get the job done right the first time. Our IICRC-certified water restoration technicians put barriers in place and work on water mitigation to keep moisture from traveling into un-impacted zones of your property. We then initiate deep cleaning, drying, and disinfecting to leave your home Certified: SERVPRO Cleaned!

When it comes to flood damage after a storm, SERVPRO of South Albany County is here to help. Contact us 24/7 by calling (518) 456-1111.

What To Do About a Leaky Roof

2/14/2022 (Permalink)

What To Do About a Leaky Roof

A well-built roof can last for 30 years or more. Over time, the roof will start to wear out and show its age. Also, severe weather, such as heavy winds and hail, can damage the roof. Even minor issues could cause a roof leak. If you don't do something about this, you could wind up with significant damage to your home, including mold growth. If you discover that you have a leaky roof, act quickly.

Signs of Roof Problems
You may go years without ever thinking about your roof. However, wise building owners in Albany, NY, inspect their roof at least once a year. Here are some signals that your roof could be leaking or have other issues:

• There are missing shingles.
• Some of the shingles are curling.
• Asphalt shingle granules are in the rain gutters.
• There are water stains on your ceiling.
  
  

Get Rid of Wet Materials
If you do have a damaged roof, make sure you tear out wet items immediately. Your best bet is to first file an insurance claim and then call a professional disaster cleanup company to assist you in this process. The crew will tear out drywall, carpet and ceiling tiles. You should also remove wet furniture, documents, and electronics. The water damage mitigation team  may be able to restore these items.

Dry and Sanitize
Once everything is out of the way, the professionals will thoroughly dry the area that the roof leak affected. Technicians will use heavy-duty blowers and dehumidifiers to remove all water and moisture. To further discourage the growth of mold, the technicians will disinfect all applicable areas of the building.

Restoration
Lastly, crews will restore damaged materials and rebuild your roof. This process can take some time, but the team will minimize disruptions to your business as much as possible.
A roof leak can cause more problems than you might think. However, with the right response, you can restore your building and salvage materials.

How Your Belongings Are Restored After a Flood

2/14/2022 (Permalink)

The upward trend in the frequency of severe storm events means homeowners are at increased risk of home water damage. If you have experienced water damage in your home, you likely have numerous concerns about what will become of your damaged property. Consulting a professional remediation service is the recommended way to begin your content cleaning process.

Why Hire a Remediation Service?

It’s important to understand the seriousness of damage caused by a flood. Water that enters your home due to rising floodwaters is considered black water, also termed Category 3, the highest-level of water contamination. Here’s why professional help is essential:

1. Category 3 water is likely to contain chemicals, sewage or other materials that require specialized safety protocols.
2. Remediation specialists are trained to work safely and quickly, preventing damage that can spread with time.
3. Hazardous contamination may not be visible to the untrained eye of a homeowner.
   
   

It can be unsettling to turn your home and belongings over to a cleanup crew. Having some information about what to expect may help you feel more comfortable.

What Happens to Your Belongings?

Once the excess water is removed from your home, content cleaning crews will begin the process of cleaning and restoring your belongings. Carpets and pads may need to be replaced, though drapes, upholstery and other textiles can often be professionally cleaned and sanitized. Restoration crews will attempt to clean and refinish your hardwood furniture.
Computers, televisions and other electronics will be dried and dehydrated in an attempt to overcome internal water damage. If possible, they will be restored to working order.
Damaged documents present a challenge as paper can disintegrate quickly when wet. Your documents, photographs and other paper products will undergo specialized, meticulous methods to dry and restore them, where possible. Document restoration services may include HIPAA-certified personnel to ensure confidentiality and security procedures are followed.
When floodwater damages your home, it can be a stressful experience. Water-damage specialists know how to move through the content cleaning process safely and swiftly, so you and your family can have your lives back to normal as soon as possible.

How to Get Ready for a Potential Flood

1/28/2022 (Permalink)

It's difficult, if not impossible, to anticipate a disaster. Still, there are things you can do to combat emergencies at home. You can also minimize the likelihood of incidents such as flooding from occurring. With a few simple steps, you can spare yourself a lot of grief and heartache. A professional flood cleanup company can help you restore your home, but you would like to avoid going through such an ordeal in the first place.

Take a Look at the Plumbing

While some flood damage happens from natural causes such as massive storms or broken sewer lines, other problems start from plumbing issues. A leaky pipe, for example, can go undetected for months or even years, leaving widespread damage in your home. To guard against a flood, do the following:

• Inspect all the pipes in your home and check for cracks or other problems.
• Repair any damage to the plumbing system immediately.
• Have a professional inspect the main water line of your home.
  
  

Sure up the Drainage
Storm damage can take a heavy toll on your house, especially if rainwater has nowhere to go. Your rain gutters and downspouts should divert water away from the house. However, if there is dirt, leaves, or other debris clogging them up, the water could collect under your roof shingles or pool up near the foundation. It won't take long for the water to seep into your house. Check out these areas and make the necessary repairs right away.

Update the Appliances
You probably rely on your home appliances every day. Items such as dishwashers, refrigerators, washers, and water heaters offer convenience and ease of living. They are also big culprits of flooding at home. If it has been a while since you did some maintenance on these appliances, now is the right time to do an update. This could prevent leaking or bursting, which would send gallons upon gallons of water onto your floors. 

Flooding is nothing to take lightly. You could be at risk of losing your entire home if you are prepared. These tips can help you keep your house safe.

Sewage Backups Stink. The Clean Up Doesn't Have To.

1/12/2022 (Permalink)

If you have a toilet overflow or flood that contains sewage in your basement, call SERVPRO to make it "Like it never even happened."

We know that when you have a toilet overflow or flood that contains sewage in your basement, you may be tempted to clean up the mess yourself.

Let’s face it, most homeowners would rather avoid an insurance deductible when possible. And, yes, there are times when flooding is minor enough that a homeowner can clean it up themselves. However, in the case of a toilet overflow or sewage flooding, we advise against this. It’s simply not worth the potential health risks.

Sewage is not clean water - it contains “gray” and even sometimes ”black” water. Gray, or CAT 2, water contains discharge from utilities such as sinks, tubs, showers, and dishwashers. Black, or CAT 3, water is what you have if there has been a toilet overflow with feces (which is often the case) or a sewage backup. 

Sewage floodwater contains contaminants including parasites, viruses and bacteria. Touching sewage water without protective gear on can be a serious risk to your health. Improper clean up of Gray or Black Water can leave behind those contaminants and cause subsequent problems and mold growth. 

As a professional restoration company with decades of experience, we restore your home by:

• Pumping out the sewage water and removing any remaining debris 
• Removing wet and contaminated drywall, flooring and other structural material 
• Using industrial dehumidifiers and air scrubbers to speed up the drying process
• Sanitizing the area using specialized cleaners and procedures; this helps eliminate bacteria and mold to prevent health risks and preserve infrastructure and belongings.
• Restoring your home to prime condition. Our Building Services team is available to replace walls, ceilings, flooring and even your entire bathroom if necessary. 

Sewage backups stink. The clean up doesn’t have to.

Call us at (518) 456-1111 for more information on how we can help. 

We are Available 24/7 If A Fire Has Damaged Your Albany, NY Restaurant

1/8/2022 (Permalink)

In the restaurant business, sometimes accidents happen. A commercial fire damage is a common risk that, with diligence and regular maintenance, can be mitigated almost entirely. However, when a grease fire during a busy service covers your kitchen in unsightly soot, it can be overwhelming to consider the amount of cleanup that needs to take place before you re-open your doors.

Fortunately, when you have commercial fire damage in your Albany small business, our IICRC certified SERVPRO of South Albany County technicians are here to help restore your commercial business to its preloss condition while observing all regulations and codes so that you can get back to business quickly.

When our SERVPRO crews come to your business, we can thoroughly wipe down your fixtures to prevent soot corroding your utensils, furniture, and electronics. Our team can clean your fixtures to eliminate future fire risks that you may have been unaware of previously. Grease and proteins burned in fires can leave filmy residues that impart foul odors on surfaces in your kitchen, and untreated soot can corrode surfaces if allowed to go acidic.

Another concern after soot cleanup is the elimination of odor, we have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor, and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace by using industrial-grade box fans, HEPA air scrubbers with carbon and potassium permanganate filters, and even sprayers to address odor-causing particles and on charred stainless steel fixtures. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

SERVPRO of South Albany County is dedicated to fire, water, storm and mold damage cleanup in residential home and commercial buildings. If you need our services to mitigate damage from a disaster in your business, call us today at 518-456-1111.

SERVPRO of South Albany County Offers Building and Reconstruction Services

1/3/2022 (Permalink)

Did you know that SERVPRO of South Albany County is a “ONE STOP SHOP”? Our franchise SERVPRO tries to make any water, fire, or storm damage as simple as possible for your insurance company to residential homes and commercial property. We are set up to restore your home or business from start to finish. SERVPRO of South Albany County has a strong construction division. It has successfully been able to assist in a one room reconstruction to the full home interior and exterior reconstruction. Our construction division works closely with the mitigation crews, insurance adjusters and customers to make any disaster, “Like it never even happened.”

Our Construction Services Include:

• Board Up
• Carpet Repair and Installation
• Document Drying
• Dry Cleaning
• Drywall Installation
• Drywall Removal
• Electrical
• Electronics Restoration
• Fine Art Restoration
• Furniture Restoration
• General Contracting
• Hardwood Floor Repair
• HVAC Services
• Linoleum Floor Repair
• Marble Floor Repair
• Move Out
• Painting
• Plumbing
• Portable Power
• Roof Tarp
• Roofing Services
• Scalable Resources
• Temporary Fencing
• Temporary Warehouse Space
• Tile Floor Repair
• Tree Removal

Our SERVPRO of South Albany County crews know how stressful a water, fire and storm loss can be.  We will walk you through every step of the process, so you know what to expect.  We work with every insurance company and will keep them updated during the job process as well as sending the insurance company a complete job file.  SERVPRO also has national contracts with many insurance companies and we have built relationships with many local insurance agents and adjusters.  Let SERVPRO of South Albany County do the worrying for you! We also offer reconstruction for any type of insurance or self-pay loss including water, fire, smoke, mold, and biohazard and respond to emergencies 24 hours a day, 7 days a week! Call us today at 518-456-1111!

There Is No One Better To Contact After A Disastrous Storm

12/27/2021 (Permalink)

Unexpected emergencies like severe weather call for immediate action. SERVPRO of South Albany County knows immediate reaction to the disaster is important to helping you get your life back to normal.

Utilizing our 1-4-8 Service Response Guidelines, SERVPRO strives to:   

• Contact you within 1 hour from notice of loss to arrange for your service
• Be onsite to begin mitigation services within 4 hours of notification. 
• Provide verbal briefing of scope to you within 8 business hours of on-site arrival.

SERVPRO can also perform pack-out services, which is removing salvageable personal property from the affected area for off-site cleaning and storage. 

Since we are locally owned and operated, we can respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost. We are available 24 hours a day, 7days a week.

When storms hit we can scale our resources to handle a large storm or flooring disaster. We can access equipment and personnel from a network of 1800 Franchises across the country and Elite Disaster Recovery Teams that are strategically located throughout the United States. 

Call SERVPRO of South Albany County today at (518) 456-1111! 

The Proper Fire Extinguishers for a Commercial Emergency

12/23/2021 (Permalink)

Please be sure to choose the right fire extinguisher for your business and follow the proper safety procedures for your commercial building.

SERVPRO of South Albany County understands how important it is to keep your business functioning and running smoothly for your clients and employees. During the event of a fire, there are many actions you can take to both prevent a fire from occurring as well as getting worse. Below, we list the different types of fire extinguishers that your business should store and maintain in your facility.

Class A Fire Extinguishers are the most common type for your business. These are used when most materials create a fire hazard in your facility.

Class B Fire Extinguishers are utilized for fires involving flammable liquids such as grease and gasoline.

Class C Fire Extinguishers are used when electrical appliances or equipment cause a fire.

Class D extinguishers are utilized in fires that occur in factories such as facilities working with metal.

Class K extinguishers are intended for use when a fire occurs in a commercial kitchen where cooking oils are involved.

Should a fire occur in your business, SERVPRO of South Albany County is here to help. Please be sure to choose the right fire extinguisher for your business and follow the proper safety procedures for your commercial building. In the event that the fire can’t be extinguished or damage is left behind, our fire restoration professionals can handle any size fire, smoke, or soot damage that you experience.

Preventing Electrical Fires In Your Business

12/20/2021 (Permalink)

Over 25,000 electrical fires happen right here in the United States every year, and fire damage can often be extremely damaging to a business. Damage can be sustained both from the actual event and the water that is used for the firefighting efforts, as well. As a smart business owner, we know you want to prevent this kind of disaster from occurring to your organization, so today we want to share some simple steps with you that you can take to prevent these electrical fires from happening in your business:

Inspection: One of the most important steps you can take is to have your business inspected for any hazardous situations that could cause a fire. A licensed electrician can help to keep you, your employees, and your property safe by letting you know what needs to be done after a thorough assessment. One example is to replace wiring in an older building; wiring is not made to last forever. 

Cords and Plugs: A very common cause of electrical fires is an electrical cord, plug, or outlet damage. If these items are found to be tattered or frayed, worn out or showing burn signs, they should be replaced immediately. Cords in poor condition can overheat or cause a spark, which can lead to a full-blown fire. Replacing damaged cords is a simple and relatively inexpensive safeguard against electrical fires and can even be purchased for appliances separately if any are in poor condition.

Outlets: Take steps to avoid overloading your outlets. Overburdened sockets are another risk factor for an electrical fire. The United States Fire Administration recommends that you buy power strips equipped with internal overload protection; this feature will ensure that a strip shuts off its power supply as soon as it becomes overloaded, helping prevent fire damage. 

Space heaters: Any appliance that plugs in can be dangerous if not used carefully. Flammable materials such as paper, cardboard, coats, and rugs, need to be watched and kept away from any equipment that produces heat or can overheat. 

Wiring: Faulty wiring is yet another hazard, and if a flickering lamp or sparking outlet is something you are experiencing, contact a licensed electrician your area to make the necessary repairs. If anything that conducts electricity feels warm to the touch, have your electrician check it out to see if it needs to be replaced. 

Just a few minutes of time, a few preventive measures, and a few dollars to replace items that could be dangerous can save lives and property, as well as save you from expensive fire damage clean up. If your business suffers from water or fire damage, remember that the SERVPRO of South Albany County is ready to help any hour of the day or night.

Understanding a Flood Cut

12/15/2021 (Permalink)

If you suffer from storm damage and flooding, call us today at (518) 456-1111!

Unless you have experienced past house flooding or are an experienced home renovator, there is a good chance that you do not have the phrase “flood cut” in your vocabulary. For the typical homeowner, many questions come to mind when the water restoration specialist uses this expression after assessing the storm damage in your home.

What Does “Flood Cut” Mean?

• A flood cut refers to the removal of drywall from the bottom portion of the rooms in your home that experienced water damage.
• Typically, this cut is made between 12 – 18 inches above where the water damage stopped.
• The restoration specialists then tear out the drywall below the flood cut line.

When Is a Flood Cut Necessary?

• After flooding, the excess water is removed from your house. However, there may be moisture behind the walls and the drywall may be damaged. Removal of the bottom portion of the wall allows the contractors access to the interior structures of your home.
• If there is contamination in the water that touches the drywall, such as from sewage backup, all affected walls require removal to prevent the spread of bacteria.
• When insulation is present behind water-damaged walls, it is necessary to remove the drywall because insulation cannot be properly dried out or replaced with the wall intact.

How Does a Flood Cut Work?

• Restoration contractors begin the flood cut process soon after water removal to prevent the formation and spread of mold, which can occur within 24 – 48 hours.
• The flood cut line is measured and determined before a laser level marks the wall. A tarp is placed to catch the debris, and the cut is made.
• Once the restoration specialists inspect behind the drywall, another cut may be needed if the damage is larger than expected.
• Damaged materials are removed and adequate ventilation is put in place.

By knowing the meaning of “flood cut”, you are one step closer to understanding the terminology used in your home’s recovery from flooding in our area. 

Fire Restoration for Your Albany Home

12/10/2021 (Permalink)

Get Professional Fire Damage Cleanup in Albany for Items that Require Special Care

House fires are destructive and can start because of faulty electrical wiring or equipment. Even after extinguishing a fire, damage to your property and possessions continues. It is therefore, critical to prevent further destruction by calling professionals who have expertise in dealing with smoke, soot, and odor.

You can call SERVPRO to assist you in cleaning up your fire damaged residence. We can assess the destruction that the flames, smoke, soot, or water has caused. Once we determine the amount of damage, we can come up with an estimate for cleaning up and restoring your house. A fire can ruin your home in many ways, including the following:

· Smoke may discolor the walls in a few minutes.

· Finishes on kitchen appliances may discolor within a few hours.

· Smoke can tarnish metal or cause etching in the glass after a short time.

· Smoke and ash can continue causing corrosion to materials the flames did not ruin.

Our technicians can remove smoke, soot, ash, and other residues that could have built up on different surfaces before they spread. We can also use deodorization products to remove unpleasant odors from curtains, carpets, and upholstered furniture. During the cleanup process, some items such as clothes, toys, jewelry, and food require special care. We use special cleaning procedures when cleaning such things.

Most clothes are made of artificial fibers and therefore smoke odor molecules, and smoke particles can bond with fabrics if you do not clean them quickly. To organize garment restoration, we recommend that you make three groups of clothes, namely:

· The clothes you need immediately

· The clothes you need at a later date

· Seasonal clothes

We inventory clothes before removing them from the fire damaged worksite. We take multiple steps to clean and deodorize clothing items, including removing them from metal hangers to prevent oxidization, eliminating loose, dry residues from fabrics, and spraying the garments with solvent-based odor counteracts.

When restoring toys, we do our best to ensure that we return them to a condition that is safe for children to play with them. We clean and sanitize toys, and if we have any doubts about their safety, we dispose of them.

The flames and heat of a fire can ruin foods, making them unsafe to consume. Our technicians dispose of food items that heat damage or smoke particles have ruined. We also evaluate canned foods to determine if they were too close to smoke and heat. We recommend disposing of food items that have discolored or scorched labels after you have inventoried them. Our SERVPRO technicians can also help you file your insurance claim using our contents claim inventory service (CCIS). The process involves identifying the salvageable and unsalvageable items and showing their value for easier settlements.

If you need fire damage cleanup services for items requiring special care, call SERVPRO of South Albany County at (518) 580-1111. We are dedicated to professionalism and can meet your needs in Albany, and neighboring areas. We’re Faster To Any Size Disaster.

4 Essential Steps That SERVPRO Takes During the Fire Restoration Process

12/1/2021 (Permalink)

If a fire occurs in your building, it's vital that you take action quickly. One of the most important steps to take is beginning the restoration process, which SERVPRO is experienced at helping with. If you'd like to know more, here are four essential steps that SERVPRO takes during the fire restoration process.

1. Inspecting for Damage
One of the most important parts of restoration is inspecting the damage. By doing so, experts can determine the best course of action. Not only is this beneficial to the restoration process, but it may save you money if the damage is determined to be minimal. Here's what the fire restoration experts at SERVPRO generally look for:

• Smoke damage
• Soot damage
• Size of the fire
  
  

2. Stabilizing Vulnerable Areas
When a building has experienced a fire, it's likely that it will have some damaged structural parts. These are things like roofs, windows, and walls. In order to prevent further damage to your building (which would delay the fire rebuild), SERVPRO workers can stabilize these areas. Windows and walls can be boarded up, while a tarp may be laid over a roof.

3. Cleaning Damaged Items
Unfortunately, many of your items may be damaged during a fire. An essential part of fire restoration is getting your building back to its previous state, so SERVPRO has various cleaning techniques for restorable items.

4. Getting Rid of Smoke and Soot
After a fire, smoke, and soot may become entrenched in surfaces like ceilings and walls. This could cause a whole new series of problems, from discoloration to metal corrosion. Since SERVPRO has particular techniques and equipment available, this problem may be dealt with efficiently.

Experiencing a fire can be overwhelming. However, it's important not to give up or sink into despair. SERVPRO of South Albany County can help you get your building as close to normalcy as possible, even if rebuilding services are needed.

Why SERVPRO When Disaster Happens

12/1/2021 (Permalink)

Call SERVPRO of South Albany County to help with your emergency!

When a large storm hits, your clients may be in need of a local disaster recovery team in your area. A professional restoration service, such as SERVPRO, may be able to help. A recovery team has the ability to do a few things that may be just what your clients need.

Respond to Larger Than Normal Damages

Sometimes storm damage may be larger than predicted. When this happens, you may want a team of restoration professionals who can respond to your client's needs quickly. Fortunately, SERVPRO is a locally owned and operated franchise capable of working together with other SERVPRO teams to get the job done. However, as they are a franchise, they can call on corporate for additional resources as needed.

Provide a Quick Response Time

When it comes to disaster recovery, you may want to know that you can get a quick storm response team to your clients. The faster damage can be protected and then repaired, the less likely additional damage may occur. The ability to get a team to the site in a timely manner may save time and money in the long run. SERVPRO has local offices around the country allowing them to have professionals available at most locations.

Provide the Tools Necessary for Large Repair Jobs

In the event of a large disaster, it may be determined that large equipment is required to perform the job efficiently. A restoration team such as SERVPRO has access to the tools of the trade. This means that even in the case of a severe storm or major flooding, they can still begin restoration quickly.

A professional restoration service like SERVPRO of South Albany County, may be able to help with any disaster recovery needs your clients may have. We have the ability to mobilize several teams for larger than normal damages. This may also include a faster response time. A professional team also has the resources, including tools and equipment, necessary to deal with large jobs.

Unexpected Mold Locations, Where Does Mold Hide?

11/30/2021 (Permalink)

Mold can grow in hidden places within your home.

Think your home is pristine? There is no way mold can be infesting your sanctuary, right? You may need to reevaluate your thinking. Mold may be hiding within your residence. Mold problems can occur anywhere if conditions are ideal for growth, and some portions of your home may be home to mold, as well. You may try to maintain a clean environment, constantly dusting, sweeping, vacuuming, organizing, and doing a thorough cleaning of your property, but you may have missed a spot…or a few. There may be some parts of your home you do not consider, and you are not alone in making this mistake.

Where Does Mold Hide?

Kitchen

The kitchen is a location that may have moisture issues which can contribute to mold growth.

• Check under your sink. A small pipe leak may go unnoticed, letting the moisture and water damage sit untreated. Leaks combined with dark spaces are the perfect environment for mold.
• The sponge dish may have a mold problem. You use your sponge to wash dishes every day, but when you put it back in its dish, moisture may begin to collect and mold begin to form.
• Under your fridge isn’t safe either. Yes, even your refrigerator may have moisture issues. The refrigerator can leak without you knowing. There is a drip pan under your refrigerator that can collect excess water, but if left untreated, mold can form.

Laundry Room

Your washing machine may be a hot spot for mold. Check the door of the washing machine, inside the gasket. Dark, warm, moist areas are ideal for mold growth. Make sure to wipe under the door gasket after each wash to prevent mold growth. Also leave the door open to air-out the washing machine.

Bathroom

Your shower or tub may be hiding mold without your knowledge.

• Check under lids and bottoms of shower products. You may forget to pick these products up and clean underneath. Moisture can become trapped under the lids or under the products and mold can form.
• Bath toys may be fun for kids, but they may also be housing mold. Water may get inside the toys and be unable to get out. This is a difficult location to discover mold. You may need to open up one of the toys to see if mold is growing inside, and if there is mold, replace all of the toys, as there most-likely will be mold within them as well.

Mold does not discriminate and may develop in any property as long as ideal conditions are met. Mold can cause health effects with excess exposure, so it is important to remove any mold you discover. If you suspect mold may be in your property, contact a professional home inspector. A home inspector will be able to conduct mold tests which will be able to identify moldy areas within your home. Once mold is officially discovered, contact a qualified mold remediation company, such as SERVPRO of South Albany County, to remediate the mold and restore your home to the haven you work so hard to maintain.

If you have mold issue please contact SERVPRO of South Albany County at: (518) 456-1111 to arrange for a mold inspection.

How to Create a Fire Escape Plan

11/28/2021 (Permalink)

How to Create a Fire Escape Plan

Is your family prepared in case of an emergency? Fire can break out at any time and is almost always unexpected. Protect your family by creating a fire escape plan that helps to ensure safety when necessary.

Involve the Entire Family

The entire family should be a part of making your household's escape plan. Go through each room together to determine which exits are viable and which need to be unblocked. If you have young children in the home, consider drawing a floor plan. On the plan, mark at least two exits per room. Use a different color to mark where the smoke detectors are. Hang the plan in each child's bedroom.

Account for Small Children and Pets

Remember, not everybody will be able to get out on their own. If you have toddlers, newborns, elderly or furry family members, account for them in your emergency escape plan. Does the dog usually sleep in the living room? Consider moving him closer to the bedrooms in case of fire in the middle of the night. In your plan, you must also decide who will get children or elderly family members during an emergency.

Designate a Meeting Place

Your fire escape plan should end with a designated meeting place. This meeting place makes it easier for you to count heads and determine if everyone made it out safely as you wait for the fire department. If you live in a neighborhood, use a trusted neighbor's house as the meeting place. If your home is rural, choose a tree or another landmark that is far enough away from the house to be safe but close enough that people won’t get lost trying to find it in the dark.

Once you are finished creating your plan, be sure to practice it. Have your family walk through your fire escape plan several times and from several different rooms in the home to ensure everyone knows what they should do in case of a real emergency. 

3 Common Water Issues in Commercial Facilities

11/23/2021 (Permalink)

3 Common Water Issues in Commercial Facilities

Commercial property owners are often most concerned about leaking pipes ruining inventory, and causing significant business interruptions. However, several hidden problems can lead to costly repairs and the temporary closure of operations. The key to prevention, then, is being aware of the potential pitfalls of facilities, and in the case of commercial buildings, and depending on age, those pitfalls can land in three areas.

• Foundation
• Sewer Lines
• Water pipes
  
  

If you feel concerned about the problems that could be lurking underneath cosmetic surfaces, you may want to call on SERVPRO of South Albany County. These services typically offer onsite assessments, helping you determine current and future projects.

Foundation Problems
The foundation is the most critical element of your structure. The integrity of the facility rests, literally, on the sturdiness and strength of this base layer. You want to ensure that there are no signs of significant cracking or sagging. If you find cracks, gaps, or sags, it can mean that the sediment layer of the foundation is compromised.

The age of a building can often play a role in the settling or sinking of a property. Depending on the area's dampness, soil can wash away, making the bedrock of your building slightly less capable. A full property assessment can help determine if there are any structural concerns.

Sewer Line Issues
Cast iron sewer lines were once thought to be the most durable material for underground work. Unfortunately, time has proven otherwise. After years in the soil, cast iron systems deteriorate, leading to potential problems and significant expenses. When these lines deteriorate enough, they collapse, compromising the entire sewer system, possibly causing a toilet backup, or worse.

Water Pipe Damage
While water lines carry a clean supply, a pipe break or even slow leaking pipes can lead to extensive damage. The scary things are small, sustained leaks because they can lead to mold. Again, routine inspections are a must.

How long has it been since your last thorough building inspection? Contact a plumbing specialist to check on these three common commercial water issues, including leaking pipes.

3 Things to Consider for Commercial Properties in Times of Inclement Weather

11/22/2021 (Permalink)

Take Steps Right Away

Water damage from inclement weather is a common contributor to mold growth. To prevent the weather from damaging your facility, it is necessary to promptly take precautions. This will contribute to mold prevention by keeping significant damages that lead to fungus growth from developing on a commercial building. Inclement weather can lead to damages such as:

• Damp construction materials
• Unnoticed leaks
• Mold growth from higher humidity levels
  
  

Here are some things to know when a bad storm is coming your way:

How Inclement Weather Can Damage a Building
In addition to dampening the construction materials of the property, bad storms can cause power outages, keeping the HVAC system from providing favorable humidity levels for climate control. Given the proper climate, mold spores will develop into colonies within 72 hours. Likewise, leaks can develop on a property due to damaged pipes, shingles, or wind damage.

The Weather Patterns of Your Property's Location
The location of your property will determine what type of weather patterns you should prepare for. Likewise, different seasons will bring varying weather concerns. During the winter, it is necessary to prepare for bursting pipes due to freezing water and increased water pressure. In the summertime, preparations should be made in case of flooding, wind, and rain. A mold prevention plan should consider the climate of the property's location and prepare adequately.

Clean Up After Inclement Weather
After a bad storm, it is necessary to inspect the property for any damages that may have ensued. It is especially important to search for any leaks on your property to prevent the decomposition of dampened materials. If you find any leaks, repair them immediately and call a water damage restoration service to help clean and dehumidify your property.

In case of bad weather, take steps right away to lessen the likelihood of water damages. This will contribute to mold prevention by keeping the building's materials from becoming habitats for mold colonies.

12 Steps to Take To Fix a Leaking Compression Faucet

11/20/2021 (Permalink)

Stopping a Leaky Faucet

If you have a leaking faucet that is driving up your water bill at the same time it is driving you nuts, you don’t always have to call in a plumber to fix the leak. You can repair a compression faucet on your own in almost no time. Here are 12 steps to walk you through the process of repairing that dripping faucet.

1. Locate the faucet water supply valve and turn it off. If it is corroded, you may need to use pliers to make sure the water has stopped flowing. If you are unable to turn to the valve, call in a professional.

2. Place a rag over the sink drain to catch any tiny parts that may fall during your repair.

3. Pop the decorative top off the handle and remove the screw hidden inside.

4. Wiggle the handle gently and ease it off the valve.

5. Check for corrosion as you ease the valve out of the valve housing unit. Remove any debris you see.

6. A small screw secures a rubber washer onto the valve. Remove the screw and the broken washer.

7. Locate a replacement washer that is the same thickness and diameter as the one you just removed from the valve of the leaking faucet.

8. Secure the new washer onto the valve with the small screw. Make sure the washer is sitting correctly and completely covers the open area to ensure a fixed leak.

9. Place the valve back into the valve housing unit.

10. Replace the handle over the valve and secure it with the screw.

11. Pop the decorative top back onto the handle.

12. Turn the water valve back on and turn the faucet on and off to check for leaks.

Congratulations, you followed these 12 easy steps and stopped the leaking faucet. Not only did you join the ranks for the DYI club, but you also saved yourself a great deal of money. More importantly, you secured bragging rights over a job well done.

Search These 3 Places In Your Home for Mold

11/17/2021 (Permalink)

Search These 3 Places In Your Home for Mold

Mold growth can take place in any location with enough humidity and oxygen. While it is important to mitigate flood and leak damage to prevent mold, it can also develop in less obvious spots. Due to the prominence of water and air in the environment, nearly any location in your home can potentially encourage mold. As you inspect the building, you might find some specific areas where mold most commonly appears.

1. Sinks and Toilets

Generally, the bathroom is one of the rooms that endures the most humidity. The appliances that face the most exposure to water and moisture are the sinks and toilets. From the humid atmosphere to the water necessary to use them and potential pipe leaks, these areas create the right environment for mold to develop, especially the dark, enclosed area under the sink. Be sure to clean and dry their surfaces as thoroughly as possible.

2. Walls

Another location ideal for mold growth is behind the wall. Even though walls themselves are not great for mold, since they are in exposed, lit and generally dry areas, you can still get a moldy drywall. This is due to the dark, enclosed space behind walls, which can be moist due to the plumbing system's pipes. If you find mold in the wall, it is most likely there is mold behind it as well. It can also indicate a larger problem that needs immediate attention, such as a pipe leak.

3. Wood and Laminate Floors

Even though laminate floors may give any room in your home a natural, earthy look, they are very vulnerable to mold, especially if they are above concrete. This material is porous, which allows it to absorb water and mix with it. This can lead to mold on wood and laminate. Prevent nearby spills and leaks or replace the floor with ceramic tile.

Some areas in your household are more susceptible to mold growth than others. Search these places and call a mold cleanup service to deal with severe cases.

4 Lesser-Known Ways to Prepare Your Business for a Fire

11/16/2021 (Permalink)

4 Lesser-Known Ways to Prepare Your Business for a Fire

The possibility that your Albany business building will experience a fire is likely a rare subject of your thoughts. However, the potential for a business fire to create disaster makes it essential to prioritize. While you may know the essential preventative measures, not all are widely acknowledged. So, here are four lesser-known ways to prepare your business for a fire.

1. Check the Lighting
If you should undergo a business fire, the first priority will be to exit the building. Unfortunately, this will be difficult if you can't find an exit. This is why lighting is so important. Make sure that employees will be able to clearly see where each escape route is. These are some areas to focus on:

• Hallways
• Doors
• Signage
  
  

If possible, try to acquire emergency lighting that won't be affected by power outages.

2. Teach Fire Extinguisher Usage
While most every business trains its employees in how to exit a building, fire extinguishers may be neglected. However, the ability to put a fire out is an essential skill during such a disaster. Hold training sessions for this purpose, particularly for those that express a lack of knowledge in the subject.

3. Lower Storage
When storing items, be sure that everything is at least 24 inches away from the ceiling. In one respect, this fire preparation stops the damage from spreading too far. In another, it helps firemen use water in buildings that don't have sprinklers.

4. Inspect Extension Cords
It can be tempting to leave extension cords perpetually plugged in, especially if you work in an office setting. However, this can be a hazard and cause fire damage. Try to implement a policy of unplugging the cords after use.

No business owner wants to experience a fire, but you may find yourself faced with one. If this occurs, you'll want to know that you are fully prepared for a business fire. Just be sure to take immediate action and contact fire restoration experts afterward.

4 Essential Steps That SERVPRO Takes During the Fire Restoration Process

11/12/2021 (Permalink)

Contact SERVPRO if you're dealing with fire, soot or smoke damage.

Fire Restoration Process

If a fire occurs in your building, it's vital that you take action quickly. One of the most important steps to take in beginning the restoration process, which SERVPRO is experienced at helping with. If you'd like to know more, here are four essential steps that SERVPRO takes during the fire restoration process.

1. Inspecting for Damage
One of the most important parts of restoration is inspecting the damage. By doing so, experts can determine the best course of action. Not only is this beneficial to the restoration process, but it may save you money if the damage is determined to be minimal. Here's what the fire restoration experts at SERVPRO generally look for:

• Smoke damage
• Soot damage
• Size of the fire
  
  

2. Stabilizing Vulnerable Areas
When a building has experienced a fire, it's likely that it will have some damaged structural parts. These are things like roofs, windows, and walls. In order to prevent further damage to your building (which would delay the fire rebuild), SERVPRO workers can stabilize these areas. Windows and walls can be boarded up, while a tarp may be laid over a roof.

3. Cleaning Damaged Items
Unfortunately, many of your items may be damaged during a fire. An essential part of fire restoration is getting your building back to its previous state, so SERVPRO has various cleaning techniques for restorable items.

4. Getting Rid of Smoke and Soot
After a fire, smoke and soot may become entrenched in surfaces like ceilings and walls. This could cause a whole new series of problems, from discoloration to metal corrosion. Since SERVPRO has particular techniques and equipment available, this problem may be dealt with efficiently.
Experiencing a fire can be overwhelming. However, it's important not to give up or sink into despair. SERVPRO can help you get your building as close to normalcy as possible, even if rebuilding services are needed.

4 Ways to Prevent Bathroom Mold

11/10/2021 (Permalink)

Keep Mold Out Of Your Home

Bathroom mildew and mold are issues that almost every single homeowner has to deal with at some point. Luckily, these problems are also extremely easy to resolve and prevent, as long as you handle the situation correctly. Here are four of the best ways to keep mold out of your Albany, NY home's bathroom.

1. Perform Regular Mold Inspections.
How can you know whether you have a mold problem if you don't look for it? Performing regular home inspections can help you catch mold issues while they're still small and easy to fix. Doing so can also help prevent you from randomly stumbling upon a massive mold problem later on down the road.

2. Ventilate Your Bathroom While You Shower.
Long, hot showers might be relaxing, but they also create a perfect environment for bathroom mildew. Properly ventilating your bathroom while you shower can help prevent condensation from building up and causing a humidity problem. You can do this by either cracking a window or door open, or activating your bathroom ventilation system during your shower.

3. Keep Your Shampoo Bottles on a Separate Rack.
Storing your shampoo and conditioner in the shower might be convenient, but moisture can become trapped underneath the bottles, resulting in hidden mold growth. Keeping your shampoo and body wash bottles on a separate bathroom rack, outside the shower, allows the area to dry out more thoroughly.

4. Hang Your Bathmat Up to Dry.
Placing a bathmat on the floor outside your shower is a great way to prevent puddles from forming on your bathroom floor. However, you need to make sure that you also remember to hang your bathmat up to dry after you use it. Otherwise, the moisture that the rug collects just sits on the bathroom floor. Ultimately, it's as if you never had a bathmat to begin with.

Mold growth might be a common bathroom occurrence, but that doesn't mean you can't take the proper steps to help prevent the issue. As always, make sure to contact mold remediation experts if you do discover bathroom mildew growing in your home.

Three Facts About Mold Survival in Buildings

11/8/2021 (Permalink)

Facts About Mold and How It Survives

If you can't see mildew in the bathroom, is it really a problem? After all, if bathroom mold is out of sight, under the carpet, or tucked into the corners of the window, it's contained; right? Actually, seen or unseen, mold growth indicates an underlying problem and that often involves too much moisture. Take a look at three important facts about mold and how it survives on your property before you contact professionals to make your property mildew clean.

1. Its Purpose Is Decomposition

Although there are many, many types of these encroachers, they all have one goal in common; digest and decompose the organic compounds around them. The good news is that mold is responsible for the decomposition of dead trees, animals, and vegetables. The bad news is that the wood used in your building, the paper on your sheetrock, and the people living or working in your buildings are organic.

2. There Are Hidden Sources of Mold Nutrition All Over Your Buildings

Mold can't survive on all surfaces, but many of the materials used to construct buildings do support it. For example, the cellulose in insulation glues used on carpeting, and the moist, hidden areas under the sink all give bathroom mold a place to live and reproduce. Bare earth floors in crawlspaces and freshly cut firewood emit a lot of moisture. However, if you're able to decrease humidity or limit the amount of moisture in your home, you can prevent much of the spread of mildew.

3. Mold Spores Are Airborne

These tiny specks of spore are hard to filter out of the air. They hang suspended in the air for hours at a time, and they travel easily from one area of a building to another. This means that even if get one part of your building mold and mildew clean, you could still have trouble elsewhere.

Prevention is the best solution to bathroom mold. Keep restrooms clean and dry to prevent further growth. If grout or caulking shows signs of contamination, replace them. Achieving a state of mold and mildew clean properties takes time and effort, and sometimes the involvement of SERVPRO of South Albany County.

Only You Can Prevent a Cigarette Fire

11/4/2021 (Permalink)

A common cause of house fires, is from cigarettes. A cigarette fire can ignite bedding, curtains, or paper trash if not disposed of properly.

Residential fires are for the most part easy to both prepare for and prevent by taking a few simple safety measures and using good common sense. Should the worst happen, however, there are various places to turn to help get your life back together.

Tips To Prevent Fires

• Never smoke in bed.
• Smoke outside whenever possible, or next to a cracked window if the weather doesn’t allow.
• Always make certain the cigarette fire is fully extinguished. Running it under a tap before throwing it in the trash will ensure no paper waste catches lingering embers.
• Don’t toss a cigarette that’s potentially still burning into your garden.
• Regularly cleaning the ashtray will help prevent an ashtray fire and keep it free of residue. Filling it with sand will also ensure the cigarette is completely out.

What To Do If a Fire Occurs

Should a cigarette fire break out, it’s not the end of the world. First, call your insurance company to file a claim. They may also be able to recommend disaster and restoration companies for fire cleanup. Some other actions you can take are as follows:

• Get a copy of the fire report from the fire department.
• Carefully go through the damaged areas to recover undamaged or salvageable items.
• Air rooms out as much as possible to avoid further smoke damage to both your home and your lungs.
  
  

There are several ways to avoid disaster, including reviewing your homeowners or rental insurance policies to ensure that they provide coverage for fire cleanup and property loss. Also, keep all important documents in a fire-proof safe or a bank safety deposit vault. This is good advice for anyone, smokers and nonsmokers alike, and will prevent the complicated process of replacing documents such as Social Security cards and birth certificates.

How Do I Protect My Floors from a Water Leak?

10/30/2021 (Permalink)

Protect the Floors of Your Albany Home by Calling a Professional Water Restoration Company

Appliances can break over time and require a full replacement. Aside from the purchase, a leaky device can cause collateral damage by soaking the floors of your Albany home. When flooring materials get wet, you need a professional crew to help restore them.

Water damage in your Albany home is our specialty at SERVPRO. Our technicians hold certifications verifying our expertise in the water restoration process, and we are readily available when you call our 24/7 hotline. When water flows out of your kitchen or laundry room, take the proper precautionary steps by calling our team and avoid a bigger problem down the line.

Can I mop up excess water?

When your floors are wet, you must restore normal moisture levels. Your efforts in soaking up the water with mops and towels are helpful, but they may be insufficient. Our SERVPRO team knows that rushing to dry flooring material may damage it even more, which is why we work at an appropriate pace commensurate with the type of flooring you have. Some frequent challenges we face when dealing with flooring materials include:

• Buckling of hardwood floors
• Soaking of carpet underpads
• Separation of laminate flooring

Entrusting our SERVPRO of South Albany County team to restore your home is the best decision you can make. Call us at (518) 580-1111 and let us leave your home and floors "Like it never even happened."

What Can Property Owners Do After a Pipe Leak Causes Water Damage in their Property?

10/26/2021 (Permalink)

For the Best Outcome, Homeowners Should Hire a Reliable Restorer like SERVPRO to Conduct Water Cleanup their Albany Residence.

When water seeps into your Albany property, it can take less than 48 hours for the secondary damages to occur. Odors may begin to linger while mold growth may occur on various surfaces. If the water intrusion incident remains unattended for more than 48 hours, your wooden floor may start to warp, and the structural stability of your home may get affected.

What are the signs of water damage?
It is vital to hire reliable professionals to conduct water cleanup in your Albany home since hidden water and moisture can damage your property silently. To determine if there could be hidden water damage in your residence, you can:
    •    Inspect the exterior and interior walls for discoloration.
    •    Examine the floors by checking signs of buckling, warped flooring, and stains on the carpet.
    •    Investigate your pipes in the basement, laundry room, kitchen, and bathroom for water stains
    •    Look out for a musty, mold, or damp odor

How do restorers find hidden water damage?
At SERVPRO, we use innovative techniques and high-tech equipment to test for dampness behind walls or confined areas. We can use thermal imaging cameras to see where moisture is present and penetrating moisture meters to get the moisture readings of porous surfaces like carpeting and pad.

Are your technicians certified?
Our restorers have gone through thorough training and have water restoration and cleanup certification. We have accreditation from the Institute of Inspection Cleaning and Restoration Certification (IICRC), and we conduct water cleanup in compliance with the IICRC S500 standards. Our technicians have expertise in:
    •    Water damage cleanup
    •    Sanitizing
    •    Deodorization

Do restorers have to demolish the drywall do access the trapped moisture?
Our SERVPRO technicians can access the moisture behind your drywall and confined areas without causing more damage. Our primary goal is to minimize damage and save as much of your property as possible. We can drill small holes into the drywall using a drill to direct positive pressure behind the wall. That can help in replacing the moist air with dry air leading to fast drying.

How do restorers deodorize a property whose occupants are allergic to scented products?
Many deodorizing products are scented. If you are allergic to scented products, we can use alternate equipment like hydroxyl machines and thermal foggers to combat the odors. Our restorers can also use a ventilation box fan to increase airflow in the property. The equipment generates between 3,000 and 5,000 cubic feet of air per minute, removing some odors.

You can save your property by acting immediately a water intrusion incident occurs. Contact SERVPRO of South Albany County at (518) 580-1111 to get your property to its pre-damaged condition “Like it never even happened.”

Drying Goals During The Water Restoration Process

10/21/2021 (Permalink)

Our SERVPRO of South Albany County Team uses state of the art equipment during the water restoration process.

Drying Goals During Water Removal In Your Columbus Home

Water damage technicians create a drying goal during your Albany home’s initial assessment. The drying goal should indicate the condition of materials and contents once restored to their natural preloss dryness. Qualified technicians should always monitor the drying process to determine if current procedures remain in-line with any established goals.

A drying goal for water removal at your Albany property is the intended result in affected areas after completing restoration services. Our dedicated technicians use years of experience, training, and advanced equipment to provide moisture content readings from dry, unaffected contents, and structure — readings in percentage for wood materials, and readings in points for non-wood materials.

Our SERVPRO technicians use drier air to increase the rate of evaporation while performing water removal services on your property – drier air means air with low humidity. A relative humidity (RH) of less than 40% is within the normal range for performing an effective drying solution. RH under 40% typically tells us that the air is dry and thirsty, allowing it to pull more water from wet materials within the affected area.

While measurements for RH does not guarantee that your structure is dry, reaching a low RH ensures that humidity within the affected area is decreasing. To determine whether the area is dry, SERVPRO technicians take specific humidity readings of the affected areas; these readings should match those taken in unaffected areas. We use moisture meters to measure the moisture content of wet materials found in your home.

SERVPRO water removal technicians set moisture content goals on a per-item basis – after establishing a drying standard and recording typical equilibrium moisture content (EMC). The dry standard is a moisture content reading taken from dry materials of the same type found in unaffected areas. We establish a dry standard or use a typical EMC of a material as a goal. Once the readings match, the drying process is complete.

Call our SERVPRO of South Albany County Team for water removal, cleanup, and restoration services, 24-hours a day, 7-days a week.

What's That Smell? It Might Be Water Damage

10/19/2021 (Permalink)

Do you know when to be worried about a funny smell? Most new homeowners are not water damage specialists, but the human nose is an excellent tool for sniffing out trouble. Your nose is not the only way to spot water damage in your new home. Our SERVPRO of South Albany County technicians are IICRC certified and can help handle any moisture problems you may discover after moving in.

The sooner you notice a problem, the sooner you can call our team to help mitigate ongoing damages. When you notice a problem, a highly trained SERVPRO professional can assess the extent of your damages. We can use our specialized equipment to remedy the issue fast.

What should you keep an eye out for when you do your spring cleaning? Start at the top. When looking for roof damages, obvious water stains aren't the only problem. Swollen insulation is usually an indication of water retention. Check your flashing (where the roof meets the walls) for cracks and look for missing shingles as well as more obvious signs like holes. Look at door frames and molding. Unusual stains or dark spots on the walls can mean trouble.

Inside, make sure you check your appliances after you move in to be certain they are not leaking where you cannot see easily behind them. Cracked hoses and loose connections can be tricky. Ripples, buckling, and changes in texture can tell you the flooring has a water problem. Remember to trust your nose. If it smells wrong, it probably is.

Outside water damages and mold are often caused by improper drainage. Check your spouts to see that they are clear and make sure you do not have water pooling around the foundation of your new home. At the first sign of damage, you can call SERVPRO.

No one wants to find water damages in their new home this spring. If you do, SERVPRO of South Albany County is available at (518) 456-1111, 24 hours a day. We can make things “Like it never even happened.”

First 48 Hours After a Flood

10/16/2021 (Permalink)

Don't wait after a flood! The first 48 hours are critical!

ACT FAST. The sooner you clear the contents out of your basement during a water incident, the more likely you will be able to restore the condition to your items and possessions.

When a finished basement experiences significant water damage, such as a basement flooding or a water pipe burst, timing is everything. Where the sooner you begin the disaster recovery process, the more likely you will be able to restore the condition of your possessions and the finished basement environment.

The first 48 hours are considered the most important time period to react, as it is crucial to preventing further damage to the basement and the items within, as well as preventing a wide spread mold problem. Below are the first steps to take, preferably within these first 48 hours.

1. Turn Off the Power. Never enter a flooded basement or touch the flood waters without cutting off the power.
2. Call your insurance company. Policies differ. Most require special flood insurance to cover ground water leaks, but homeowner’s insurance may cover damage from indoor plumbing and hot water heater leaks.
3. Get the water out as soon as possible. Call SERVPRO of South Albany County to extract any standing water. If there isn’t a lot of water, you might try to get it out yourself, with a “floor sucker” or a shop-vac.

Dry everything out as quickly as possible

To prevent items and building materials from becoming ruined, dry your basement as soon as the water is removed. Ideally, the basement should be completely dry within 48 hours. After that, the potential for mold growth increases considerably. A professional restoration company might help expedite this process. Alternatively, you can consider acquiring a powerful basement dehumidifier.

Why Restore vs. Replacing

10/14/2021 (Permalink)

When your home has been damaged by fire or water damage, our goal at SERVPRO of South Albany County is to make your property "Like it never even happened," quickly and at the lowest cost to you.

Part of restoring your home and belongings is determining what items and structures can be saved utilizing our state of the art restoration techniques and equipment and what will ultimately have to be replaced. Insurance and restoration industry studies have concluded that restoring property after fire and water damage is less expensive than replacing. Restoring is also less disruptive to our clients, often allowing them to remain in their homes during the process and resume life as normal quickly.

As a preferred mitigation and restoration vendor for most major insurance companies, our SERVPRO Team is highly trained to determine when restoring can be accomplished with the high quality results that our clients deserve. This "restore" versus "replace" mentality can save money while preserving family heirlooms, keepsakes, and other items that are impossible or cost-prohibitive to replace.

If your home or business have been impacted by water or fire damage, call the professionals at SERVPRO of South Albany County today at 518-456-1111.

Our SERVPRO Team Will Eliminate Smoke And Odors In Your Home After A Fire

10/11/2021 (Permalink)

Fires can happen at any time, and the most common culprits are cooking and heating equipment. Residual damage such as fire odor, smoke, soot, and ash always happens after a fire. Some water damage also commonly occurs while extinguishing fires. All homes contain different materials that burn and create unique cleaning and restoration challenges.

To restore your Albany home after fire damage, you need to take care of smoke, fire, and water damage. Our SERVPRO Fire & Smoke Damage Restoration Technicians (FSRTs) have experience in addressing these issues. Smoke and odors can emanate from burned wood or paper and melted plastics. Smoke damage typically falls into 4 categories:

    •    Dry smoke – Usually results from fast-burning and high-temperature fires.
    •    Wet smoke – Results from smoldering or low heat fires. The smoke from a wet fire has a smeary, sticky texture, and a pungent odor.
    •    Fuel oil soot smoke – It results from furnace smoke returns, which cause oily soot.
    •    Protein smoke – Fires that burn plants, food, or other organic matter emit this smoke. It discolors varnishes and paints and has a pungent scent.

Smoke can penetrate walls and other surfaces quickly and drift through air ducts. Smoke odor can remain in furniture and clothing if it not deodorized properly. Smoke also penetrates cabinets and drawers, meaning that if you do not clean up your house properly, the odor can continue to re-occur for long periods.

Smoke can also ruin delicate works of art such as sculptures and paintings. The same acid that damages wood and metals can discolor the paint on canvas and the stone that makes up sculptures. When this occurs, the beauty of an art piece diminishes, and its monetary value reduces. We can work with a curator to restore ruined artwork.

Our fire damage restoration process is proven and thorough. It includes finding the source of the fire to determine the type of smoke and odors present in a home. Our technicians also determine if any areas of a house are wet because of firefighting efforts. We extract the water using shop vacs and dry the affected areas using air moving and dehumidifying equipment. We also remove any charred contents that could seal in smoke and smells like burned wood and insulation.

We can clean affected surfaces to eradicate the soils or soot particles. We perform several cleaning actions based on the affected surface and type of smoke particles present. Our technicians often perform mechanical action before other cleaning actions. Mechanical action is useful for pre-cleaning excess, non-greasy residues from surfaces before applying solvent-based or water-based cleaning products. Our SERVPRO technicians also treat affected surfaces for smoke scents using dry solvent deodorizers and thermal fogging equipment.

To deal with the aftermath of a fire in your home, call SERVPRO of South Albany County at (518) 456-1111 to assist you. We can examine the extent of the destruction and take the right steps to make it “Like it never even happened.”

9 Emergency Water Damage Tips

6/14/2021 (Permalink)

As water damage mitigation and restoration professionals, we know firsthand that the first 24 hours after a water loss are the most critical for reducing and preventing damage. The steps you take immediately after a loss will determine whether the damage is minor or major, temporary or permanent.

That’s why, after you call us, we spring into action fast. We get to you ASAP to inspect the scene, provide emergency mitigation services, monitor drying and restore your home or business to preloss condition.

But what should you do when a water loss occurs? How can you spring into action to prevent permanent damage? Here are nine simple tips.

1. Do not enter the area if water is exposed to electricity.

Before you rush in and get to work, make sure it’s safe. If there’s a chance that the water might be exposed to a live wire or an electrical source, do not enter the room.

1. Do not enter the area if the ceiling is sagging, and do not turn on wet ceiling fixtures.

Similarly, don’t rush into the area if the ceiling is sagging – this might indicate more serious structural damage, and there’s no reason to put yourself in harm’s way. You should also avoid turning on any ceiling fixtures if the ceiling’s wet.

1. Shut off the water source, if possible.

If you can safely access the water source, shut it off to prevent further water from coming into your home or business. If you aren’t sure how to access the water source, or you aren’t sure if it’s safe, call a qualified professional for help.

1. If safe, turn off circuit breakers for wet areas.

If you’re able to get to them safely, you should also turn off the circuit breakers for the wet area to prevent the flow of electricity.

1. Mop or blot as much excess water as you can.

In a water loss, every little bit counts! Grab your mop and whatever towels you can find and try to remove as much water as you can until the professionals get there.

1. Place foil or wood blocks between furniture legs and wet carpet.

If possible, you can also remove the furniture from the room altogether.

1. Move art, electronics, documents and valuables to a dry place.

Moving contents to a dry place is the first step to restoring them to their original condition. Start with art, electronics, documents and anything else that’s both especially valuable and susceptible to serious damage.

1. Do not use a household vacuum to suck up water – this could shock or damage the device.

Some people try to use their vacuums as makeshift extractors. We don’t recommend it – you’re likely to damage your device irreversibly.

1. Call us, we’re here to help!

No matter how fast you spring into action, there’s a good chance that you’ll need professional help to truly mitigate and restore serious water damage. Give SERVPRO of South Albany County a call at 518-456-1111 – we’re here to help!

5 Common Causes of Fires (and How to Prevent Them)

6/4/2021 (Permalink)

Hundreds of thousands of fires each year destroy homes, cause harm and disrupt people's lives. Most of them are preventable.

Cooking Fires

Cooking is the number one cause of preventable home fires! You should not cook when you're tired, if it's the middle of the night, or if you just got home from a late night. If you do cook under any of these circumstances, you need to be extra careful.

You also should not cook while you're drinking, especially if you've been drinking more than one or two glasses of wine, because your full attention won’t be where it needs to be and can lead to something dangerous. 

Oftentimes in the event of a grease fire, the first instinct is going to be to get some water to put the fire out. Do not do this - this may cause the grease to splatter and can cause the fire to spread. Instead of that, cover the fire with a pan. Starved of oxygen, it will go out on its own. You can also use baking soda on some occasions.

However, if the fire becomes too much to handle or out of control and you start to get worried for your own safety, get out as quick as possible and call 9-1-1! 

Heating Fires

Of course, in the winter, you need to keep your home warm, especially in Albany. But heating elements like fireplaces or space heaters can be major causes of residential and commercial fires.

You should keep anything that can burn at least three feet away from that heating source. You should also turn the heater off when you're leaving the room or if you're going to sleep. While it’s always nice to go to bed toasty, it's not safe to do so!

Electrical Fires

Electrical fires are also all too common, but they can be avoided with a bit of common sense.

You should only plug in one heat-producing appliance at a time. For major appliances like refrigerators, plug those directly into outlets - don't use extension cords or power strips. Finally, use light bulbs with the right number of watts. Those watts are listed on the sticker on the side in most cases

Smoking Fires

Smoking is less common than it used to be, but it's still a major cause of preventable fires. In fact, according to the National Fire Protection Association, over 17,000 home fires per year were caused by smoking.

Store cigarettes and lighters high up or in locked cabinets so children cannot access them.

Put out your cigarette in a deep sturdy ash tray when you're done. Make sure it's away from anything that could burn.

Candle Fires

Candles can be a major cause of home fires, causing over 7,000 fires per year, especially over the holidays. You should ensure that candles are at least one foot away from anything that could possibly burn. Finally, blow your candles out before you leave the room or go to bed. Everybody likes a bit of ambiance, but it's not safe.

It's important to remember that fires are preventable so long as you know the risks. Still, it's important to be prepared for the worst case scenario, so take a look at developing an emergency response plan. And remember if you do have a fire, call SERVPRO of South Albany County at 518-456-1111.

How To Avoid Pipe Bursts!

5/30/2021 (Permalink)

Pipe bursts are some of the most common causes of water damage. Small changes can prevent a buildup of damage to your pipes over the years. Here are some tips to keep your pipes from getting damaged and to protect your home from water damage.

1. Consider a water softening system. Hard water can cause significant damage to your pipes over time. Early signs of hard water in your home is if your coffee maker has clogs and gives out earlier than expected. This is due to a high mineral content in the water. A water softening system will lower the hardness in the water and reduce the amount of minerals that can adhere to your pipes.
2. Install a pressure regulator. A pressure regulator will help you detect problems in your water supply before any serious damage can occur. High water pressure is one of the most common causes there is of pipe damage. Increased clogs or mineral adherence will cause the pressure to increase in your pipes and can lead to bursting. Contact your local plumber if your pressure appears to be high.
3. Insulate your pipes. Insulated pipes will help prevent freezing in the winter. If water freezes in your pipes, the pressure builds up and can cause a pipe burst.

If a pipe burst does occur, SERVPRO is here to help! We will help clean up your water damage of any size!

40% of Businesses Do Not Survive a Disaster. Here's what you can do!

5/23/2021 (Permalink)

According to a report by the Federal Emergency Management Agency (FEMA), 40% of businesses do not reopen after a disaster. To survive, businesses should plan ahead for any and all potential disasters so they can weather any storm. Whether it’s fire damage, water damage, storm damage, mold damage or any other general cleaning, SERVPRO has got you covered. Make us your first call in the event of a disaster and we’ll work with you to save and restore. With the assistance of SERVPRO, you’ll have the hard work and dedication of a team who are expertly equipped with the proper tools and knowledge to respond to any size disaster. We are available 24 hours a day to restore your property and get you back to business. Call us at 518-456-1111 to take the first step towards disaster recovery. We’re happy to help!

Can Your Business Survive A Disaster?

5/18/2021 (Permalink)

When disaster strikes, SERVPRO of South Albany County is ready to respond. We know the importance of getting your business back up and running. With 24/7/365 services, our crews are always prepared to help. Loss of business affects your customers, your employees, your income, and every day that goes by, and can jeopardize you if the business cannot successfully stay in business. Forty percent of businesses do not reopen after a fire, major water damage or storm event, and 25% will fail within one year according to the Federal Emergency Management Agency. No job is too large or too small. The SERVPRO Commercial Large Loss Division is composed of the best of the best in restoration. They are strategically placed throughout the United States. The Large Loss Division has assisted with hurricane damage, tornado disasters, major state flooding events, The Pentagon and COVID 19 outbreaks and preventative cleaning. If your business needs restoration help, call SERVPRO of South Albany County at 518-456-1111.

SERVPRO of South Albany County Carpet Cleaning Services

4/27/2021 (Permalink)

Did staying in most of 2020 take a toll on your carpets? How DIRTY are your carpets and floors?  Where your children play with their toys and lie down to watch their favorite cartoon.  Did your dog track in muddy footprints? The IICRC states that 70% of soil in carpet is dry soil.  Vacuuming is a key component to proper care and maintenance of carpet. Even the highest quality carpet and upholstery can show soiling over time and SERVPRO of South Albany County can clean that for you.

In between carpet cleaning use these maintenance tips:

- Regular vacuuming

- Using walk-off matts to limit the amount of soil tracked onto the carpet

- Remove stains and spots immediately

- Moving furniture to change traffic patterns

A good rule of thumb would be to professionally clean your carpets every 12 months.

So, if you need your carpets clean, make sure you call SERVPRO of South Albany County.

How To Prepare For A Storm

2/20/2021 (Permalink)

It is better to be safe than sorry. Preventative measures are key to saving yourself and your home from the damage that comes with a storm. Storms bring heavy rain, winds, and lighting.

They can cause flooding, power outage, and a lot of destruction. This is why you must have a plan to deal with all these problems that may come with a storm.

However, if there is still damage caused to your property because of the storm then hire a professional storm cleanup service for your home restoration.

Here are the many safety tips you can follow to prepare yourself for a storm.

Ensure That The Exterior Of Your House Is Safe

You must take care of the outdoors to reduce safety hazards. For example, you need to trim down large trees and shrubs so that they don’t fall on something else or get tangled with wires.

Apart from that any plants, furniture, or other objects that are placed outside need to be brought indoors so they can be saved be from damage.

Keep Everything Powered Up

Make sure that the gas tank of your car is full. Charge any appliances that need charging such as your cell phone, laptop, etc. Apart from that, you need to test your generator beforehand so that it works properly in case of a power outage during the storm.

Also, keep extra fuel for the generator in case of extensive power outages. This way you will always have backup power.

Make An Emergency Plan

Nature is unpredictable and you never know how bad a storm is going to be. This is why you must have a contingency plan in case of extreme circumstances.

Come up with a plan of how you are going to get in touch with all the family members and where you will meet up to stay safe. This is because storms can happen anytime and not everyone will be home.

Clean Gutters

The main reason why urban flooding takes place because of a storm is due to the overflowing of gutters. With too much water coming in the water overflows and causes the area to flood.

This is why it is important to routinely get your gutters cleaned once in a while. This will allow the water to flow freely and prevent any blockages. It will also prevent the flooding of your basement and roof damage.

Create An Emergency Kit

This is only for a worst-case scenario. If you have to leave home because of some damage or in case of a power outage you will need an emergency kit.

Be sure to have essential medicines, first aid, batteries, important documents, non-perishable food, water, clothing, cash, and all other essential items that you may require.

It is always good to be prepared for an unprecedented situation that may arise due to a storm. Follow these tips to prepare before a storm and you will be good to go.

However, if there is any damage to your home due to the storm then give us a call (518)456-1111.

Tips On Fire Damage Cleanup

2/15/2021 (Permalink)

We might view fires as something abstract, but they are very real. Fires happen every single day, to others due to a variety of reasons. So, one does not usually imagine the scenario in which they, themselves, would have to go through such an experience. This is why most of us, seldom read about what it is that we can do to help ourselves after. However, we are going to change that today. If a fire does happen to occur on your property, then fire damage cleanup tips are something that you should know as they will, undoubtedly, come in handy. 

What Exactly Is Involved In The Fire Damage Cleanup Process

First thing's first, to understand the tips that we provide for the fire damage cleanup process, you must first know exactly what it is that the process entails. The process involves the removal of any debris caused by the fire, resolution of any sort of water damage, and removal of standing water within your property. That is not all, to ensure that the air quality in your home is as good as it was before the fire, you must start by eradicating the smell caused by the smoke and removing any soot accumulation in your house and places, such as vents. 

Tips

Now that we know exactly what we have to do during the fire damage cleanup process, here are some tips that will make the entire process much more easy and efficient.

Safety

Before you start the cleanup process, it is vital for you to ensure that you are safe and using protective gear at all times. So, our first tip is for you to wear protective clothing, such as shoes with heavy soles and work gloves. Next, to make it easier for you to breathe through the dust particles, make sure that before you begin the cleanup process, you water the debris to minimize them. 

Efficiency

To make the cleanup process more efficient, there are certain ways in which you can make the products you are using work for you. Firstly, to reduce odors set in your clothes after the fire, you can use cleanup products that contain TSP, that is, tri-sodium phosphate. However, make sure to wear rubber gloves when using such products. On the other hand, when cleaning the walls of your property, make sure that you work on one small area of the wall at a time. You can easily use a mild detergent or soap to clean soot from your walls. In fact, you can even mix it with TSP for extra ease and efficiency. Work your way up as this will ensure that your walls don't have any streaking. Then, immediately rinse with clear water. Make sure that you wash your ceiling after you have cleaned all of the walls.  

When dealing with a situation such as fire damage cleanup, things can start to become quite overbearing and emotionally overwhelming. This is why you should take each task one step at a time and remember these tips and all will be well.

What Steps Are Crucial in Disinfecting Property Flooded by A Storm?

2/14/2021 (Permalink)

SERVPRO Can Help Clean, Disinfect, or Remove Materials as Part of Flood Damage Restoration in Your Property 

When a storm floods your property, one of the problems you have to worry about is contamination. Failure to decontaminate the affected areas can pose significant risks. It is important to note that you can clean up your Albany property, but leave traces of contaminants.

Can Contamination Persist After Cleaning?

Cleaning is a necessary part of flood damage restoration properties flood. However, several factors influence its effectiveness in removing contaminants, including:

• Whether affected materials are porous or non-porous
• Whether cleaning involves the use of disinfectants or antimicrobial products
• Procedures used in the application of cleaning agents
• Site management procedures such as content manipulation

What is easier to decontaminate, porous, or non-porous material?

Floodwaters contain massive levels of contaminants, such as chemicals and biohazards. In most cases, decontamination is only feasible for non-porous or semi-porous materials such as wood furniture or some floor and wall materials. Porous materials, including carpets and pad, allow deeper penetration of contaminants minimizing chances of proper decontamination. Our SERVPRO technicians remove such materials for disposal for the safety of your family.

Which steps are necessary when decontaminating hard surfaces? 

• Allowing products at least 10 minutes of dwell-time
• Use of products at correct temperatures of at least 68°F
• Ensuring the cleaning solution spreads evenly around the property

Our SERVPRO technicians use various approaches to ensure we decontaminate all areas thoroughly. For instance, to ensure we apply sufficient products on vast areas such as floor surfaces, we use electric or pump-up sprayers for application. We also clean the surfaces we want to decontaminate before applying the disinfectant since the products need physical contact to be effective. Some organic matter can also neutralize the products.

Restoring sanitary conditions to your property after a storm floods it is crucial. Call SERVPRO of South Albany County at (518) 456-1111 to assist. We're Faster To Any Size Disaster.

Can My Flooded Basement Be Restored?

2/9/2021 (Permalink)

SERVPRO provides water restoration services in Albany, NY

Flooding due to weather events can be catastrophic for many. At the very least, the consequences of floodwaters entering your home are disruptive and problematic. Not only is it an issue of functionality or comfort, but there are also real health concerns associated with the debris and organisms brought into your home.

Flood damage is assessed and handled by our trained SERVPRO team. Our water restoration technicians train with the best in the industry to resolve imminent issues and anticipate those that could develop over time. At its core, our process requires water extraction, drying, and sanitizing the space, so it returns to its original condition. To complete the process, we may bring into your home some of the following-

• Submersible and truck-mounted pumps
• Air circulators and dehumidifiers
• Thermal foggers

Decide to mitigate your loss by calling our team at SERVPRO of South Albany County. A quick call to our 24/7 line at (518) 456-1111 can make all the difference in restoring your home.

Will You Be Ready for a Fire Emergency?

2/3/2021 (Permalink)

It is important to prepare before a disaster occurs. Consider the following steps to help you better prepare for an emergency situation.

• Sign up for local alerts and warnings, download apps and/ or check access for wireless emergency alerts.
• Develop and test emergency communication plans.
• Assemble or update emergency supplies.
• Learn about local hazards and conduct a drill to practice emergency response actions.
• Participate in a preparedness discussion, training or class.
• Collect and safeguard critical documents.
• Plan with neighbors to help each other and share resources.
• Document property and obtain appropriate insurance for relevant hazards.
• Make property improvements to reduce potential injury and property damage.

Emergencies can happen anytime to anyone. Take action now to protect yourself and your property. SERVPRO of South Albany County is ready to respond any time of day or night.

Call SERVPRO of South Albany County to help make it "Like it never even happened," at 518-456-1111.

How You Can Prevent 5 of the Most Common Causes of Winter Storm Damage

2/2/2021 (Permalink)

Here in Albany, we know all about the common winter storm cycle where ice and snow start to melt on slightly warmer days, only to be replaced by more ice and snow when temperatures drop below freezing again. Unfortunately, this cycle can lead to significant damage to your property and belongings.

SERVPRO of South Albany County wants to help prevent major winter storm damage by taking proper precautions to keep your property safe. A little knowledge and preparation can go a long way to keep you safe this winter.

Here are 5 of the most common causes of winter storm damage and what you can do to avoid a potential catastrophe. 

Frozen Pipes that Burst

One of the horror stories that’s common in winter is pipes that freeze and burst. Even a small crack in a pipe (especially if it goes unnoticed!) can lead to significant leaking and damage. Making sure your pipes are correctly wrapped and insulated will make a huge difference when the temperature drops.

Ice Dams

Ice dams happen when snow that builds up on your rooftop goes through a repeated process of melting and freezing, often as a result of the rising and setting sun. When it’s in liquid state, water can seep under your shingles, and once that water freezes again, it can lift up and damage your shingles.

One of the best ways to prevent ice dams is to pay attention to your roof and make sure snow is swept away before it can build up. Be attentive of any signs of stress or damage to your shingles, and be sure to repair shingles ASAP.

Damage to Your Roof

Ice dams aren’t the only threat to your roof this winter. Heavy winds and continuous pelting from snow and ice can damage roofs, especially if/when they repeat over time.

Older roofs are often most susceptible to winter storm damage, so it’s important to make sure to perform routine maintenance on your roof to make sure it’s ready to last another winter. Pay special attention to your shingles and decking - you might even look for signs of water damage to your ceiling as evidence of a problem to the roof above.

Flooding from Melting Snow & Ice

Though melting snow and ice are often considered most problematic in springtime as temperatures thaw, melting can happen anytime temperatures start to rise.

Water can enter into your basement if there are cracks or other damage to your foundation walls or seams. Be on the lookout for signs of water damage to your basement or crawlspace when snow and ice are melting. 

Leaking

Leaks are probably the most common cause of winter storm damage, as they can happen anywhere your home has been damaged or otherwise compromised.

Although the most common leaks are through damaged roofs and foundations, they also frequently happen from gutters, windows, and doors. Make sure to pay attention to the caulking and seals around any entrance points to make sure no leaking will be allowed in.

If you’re dealing with major damage from a winter storm, our team here at SERVPRO of South Albany County is on call 24/7. We’re your local community experts in cleanup and restoration with all the specialized training and equipment needed to restore your property ASAP.

Common Sources of Commercial Water Damage

1/28/2021 (Permalink)

Whether a water emergency is due to equipment issues, a burst pipe, or weather event, the resulting damage can negatively impact your business in many ways. In addition to the effect that such an event has on your customers, workflow, employees, and inventory, the damage to your commercial building itself can be quite severe. 
 
If you've experienced commercial water damage, you know your main goal is getting back to business as quickly as possible. To better understand how SERVPRO of South Albany County handles water emergencies, it's important to know the most common ways that commercial water damage occurs. 
 
1. Broken Pipes and Water Lines 
This failure is one of the primary causes of commercial water damage, and it can happen suddenly or be the result of an ongoing issue within your building's structure. In addition to seeking out the source of the water, the technicians at SERVPRO of South Albany County evaluate the amount and type of water that has flooded the building. Whether it's clean, gray, or black water determines how we go about restoring the affected areas of your building as well as your inventory, documents, and furnishings. 
 
2. Severe Weather 
When severe weather strikes, your building can be vulnerable to commercial water damage. When it comes natural disasters, the team at SERVPRO of South Albany County is typically tasked with cleaning up debris along with hazardous gray or black water. We'll make sure that any contaminated material is safely handled to prevent any health risks to you, your employees, and your customers. 
 
3. Defective Equipment 
Many business owners are surprised to come to work and find that water has flooded the building as a result of malfunctioning equipment. Though the resulting damage can be sudden and overwhelming, we're usually able to restore the documents, furnishings, and fixtures affected since most water emergencies of this type involve clean, uncontaminated water. 
 
The experts at SERVPRO of South Albany County are available 24/7 to help resolve your business's water emergency so you can open your doors once again. For more information about our commercial water damage services, call us at 518-456-1111 today!

Proactive Cleaning and Disinfecting for your Business

1/23/2021 (Permalink)

Need General Cleaning and Disinfecting for Your Business?

We have all become aware that no matter where we live, every community must practice social distancing, frequent hand washing, and proactive cleaning in our workplaces.

At SERVPRO of South Albany County our "every day" is handling complex cleaning situations, including those where viruses and other pathogens are present.

We only work with hospital-grade, EPA-approved cleaning solutions. Our Certified Master Cleaning Technicians perform jobs every day where they may be confronted with bacteria, viruses, mold, and other pathogens. We know how to do this while keeping you and us safe.

You may wonder how our application techniques or products are different from what is available to the public.

• Commercial cleaning techniques are based upon years of scientific research to determine best practices. Concentrations of ingredients, the application process, temperature, and dwell times are studied for each situation. SERVPRO certified technicians know the formulas.
• Industrial-grade equipment provides a reliable distribution of cleaning agents
• Specific education establishes service standards and guidelines from the CDC, EPA, and OSHA/safety.

Invest in peace of mind. Call SERVPRO of South Albany County today 518-456-1111.

Bio-hazards, Crime Scene & Vandalism Cleanup

1/18/2021 (Permalink)

SERVPRO of South Albany County is a recognized leader in the fire and water damage restoration industry, but we also cover bio-hazardous, crime scene and vandalism cleanup for both commercial and residential property.

Biological and chemical substances can be extremely dangerous when exposed to within a home or commercial property. If it’s not professionally assessed and removed, bio-hazard materials can leave you with a dangerous environment for those who live and or work within it.

The certified and experienced technicians at SERVPRO of South Albany County are equipped to appropriately remove bio-hazard materials safely while disposing of them properly per state and local health agency guidelines.

SERVPRO of South Albany County uses advance equipment and techniques that deal with the following:

• Crime scenes
• Blood-borne pathogens
• Arson
• Sewage overflow and back up
• Methamphetamine labs
• Vandalism
• Black water
• Mold 

So, when you are in need of a bio-hazard cleanup, call SERVPRO of South Albany County, 518-456-1111 available 24/7 for your bio-hazardous emergency!

How to Quickly Assess Roof Damage After a Storm

12/29/2020 (Permalink)

Let us paint a picture for you. All day, people at work have been talking up this “crazy storm” that’s supposed to roll in overnight. Before the sun sets completely, you do notice some scary looking clouds grouping up. But when the storm finally arrives, it’s not so bad. The wind was outrageous, but the rain didn’t come down too hard. No big deal, right?

Wrong. The wind coming off of a severe thunderstorm can be upwards of 60 miles per hour, and even if the storm itself didn’t produce a ton of rain, the wind it brought along can easily be enough to damage your home, and specifically, your roof.

With that in mind, it pays to do a quick check after high winds blow through to make sure your roof is still intact. Here are some simple ways to spot roof damage after a storm.

Easy-to-Spot Signs of Roof Damage

Check your attic after the storm for any leaks or signs of water damage. Even if you don’t find puddles of water pooling up, you might find water stains on your walls or on your ceiling that can indicate that water has made its way through a hole in your roof into your structure.

You should also do a quick survey of your yard for any debris. Obviously, finding shingles on the ground is a telltale sign of roof damage, but other debris, like pieces of metal fascia, may be harder to spot. You’ll also want to take a quick look at what you can see of your roof from the ground – is there any visible damage to the roof, your exhaust pipes, or the areas where the roof meets the walls?

Finally, do a quick check for damage from falling or flying objects. Obviously, if a tree fell on your house, you’d notice, but it can sometimes be easy to miss damage from falling branches or dimpling from the impact of hail unless you go outside and check. Sometimes this damage may be merely cosmetic, but in other cases, it may lead to serious structural damage that has to be addressed.

We don’t recommend getting a ladder out and crawling around on your roof if you suspect serious damage - that can be dangerous, especially right after a storm. It pays off in the end to call a professional roofer for anything that’s quite that involved.

If you do find damage, take as many pictures as you possibly can and call your insurance agent. Hopefully, your homeowner’s policy covers the damage and you’re able to file a claim. And if you’ve suffered any water damage, or if you need roof tarping, call SERVPRO of South Albany County ASAP at 518-456-1111. We’re here to help!

5 Reasons Why a Business Needs Professional Mold Removal

12/26/2020 (Permalink)

Most business owners don’t know much about mold. They don’t know that there are thousands of different types of molds, that mold is a type of fungus or that mold mainly travels through the air.

What they do know is that mold growth is a bad thing, and they certainly don’t want it in their business. So when they discover any visible mold growth, the first thing that they do is run to their supply closet, grab a bottle of bleach and start scrubbing so that they can get rid of their mold as soon as possible.

While DIY removal of mold can be effective, usually in areas smaller than ten square feet, it’s not always the best option. If you’re a business owner with a larger mold problem, you should think twice before trying to handle it in house.

Here are five reasons why it pays to call in a professional mold removal company.

1. You get rid of mold once and for all.

The major reason you should consider hiring a mold professional is also the most obvious – they’ll be able to get the job done right. No matter how hard you try on your own, if you lack the proper training and equipment, you may only touch the mold on the surface. Hidden and dormant spores may remain, which can lead to recurring problems in the long run.

2. You clean every affected surface, not just the most obvious ones.

When struck with mold, different types of surfaces and materials require different approaches. A professional will have the tools and the knowledge to adjust their approach to clean anything that need to be cleaned, from walls to wood to clothing to upholstery.

3. You find and fix the source of your mold.

Professionals don’t just understand how to clean mold – they understand how it forms in the first place. They’ll be able to assess the origin of the leak or moisture that has promoted the growth of mold so that you can fix your problem at the source.

4. You inhibit future mold growth where necessary.

On top of cleaning mold and addressing its causes, professionals can also provide more peace of mind for business owners by applying commercial-grade products designed to restrain the development of mold.

5. You save yourself a ton of time and effort.

Business owners tend to be self-driven and entrepreneurial, so it’s no wonder they often try to take on mold removal themselves. They assume they’ll be able to figure the process out and that they’ll save money by not hiring a professional.

The risk, though, is that the opposite will happen. They may end up wasting too much of their own valuable time just trying to figure out how to fix their mold problem on their own. What’s worse, they may not even fix it completely, opening them up to much costlier problems down the road.

In the end, that’s the real reason you should consider hiring a professional mold remediation company to clean up your commercial facility: because it makes good business sense.

3 Simple Fire Prevention Tips for Businesses

12/22/2020 (Permalink)

If you’re a fan of the TV show “The Office,” then you probably remember the episode where a small kitchen fire totally derails an entire day of work. The entire staff spends the day goofing off outside, even devising song parodies to tease the temp whose inability to use a toaster oven led to the fire in the first place.

While it makes for funny TV, a scene like this in real life would be enough to make any business owner’s blood turn cold. An entire day of work gone just because someone couldn’t figure out how to heat their cheese pita? That’s a lot of money down the drain.

From that perspective, then, investing in fire prevention isn’t just a smart way to keep your employees safe. It’s a business investment that pays off by preventing property damage and wasted time.

Here are three tips for preventing fires at your business.

1. Minimize potential fire hazards.

Many commercial fires are totally preventable. They’re the product of responsible business owners not having the time or the knowledge to find and fix fire hazards. Take some time today to walk through your business and look for potential issues, including:

• Dirty or improperly maintained equipment;
• Combustible objects stored near heaters or furnaces;
• Flammable items not put away in cabinets;
• Broken or fraying appliance cords;
• Lack of proper circulation around appliances;
• Overtaxed power outlets.

2. Maintain fire safety equipment.

Ask yourself the following questions:

• When’s the last time that you checked your smoke detectors?
• Do you know where your fire extinguishers are stored?
• Are there enough extinguishers throughout your building?
• Are any of the extinguishers expired?
• Do your extinguishers show any signs of damage or loss of pressure?
• Have you invested in a sprinkler system?
• Has it been properly maintained?

It can be easy to forget about maintaining your fire safety equipment, but it’s vital that you’re ready if and when disaster strikes.

3. Make a fire prevention and safety plan.

Devising a detailed fire prevention and safety plan and communicating it with your staff is just as important as investing in equipment. The most sophisticated fire prevention system in the world is worth nothing if no one knows that to do when a fire actually breaks out.

Your plan should include the following:

• Evacuation plans, including meetup sites;
• Explanations of how staff will be alerted in case of fire;
• Explanations of accommodations needed for disabled employees, like those in wheelchairs or who have difficulty hearing;
• Locations of fire prevention equipment, including fire extinguishers;
• Plans for routine fire drills;
• Warnings about common fire hazards around the office.

While you can’t prevent accidents from happening, if you follow these tips, you’ll stay as safe as possible from fires in your business.

Glossary of Winter Storm Terms

12/17/2020 (Permalink)

It’s winter in Albany! And even though it’s been a mild winter so far, it’s winter all the same. 

When you turn on the news and hear the meteorologist talking about the different kinds of winter weather we can expect, do you know what it all means? We’ll break it down for you. 

Glossary of Winter Storm Terms

• Winter Storm: life-threatening. Combines heavy snow with wind capable of blowing that snow around, plus dangerously low wind chills. 

• Blizzards: dangerous variant of winter storms that have especially strong winds that result in low visibility. Can also pick up snow that has fallen to create a “ground blizzard.” Winds must be over 35mph and visibility must be ¼ mile or less for at least 3 hours to qualify as a blizzard.

• Ice Storm: a storm which also leads to at least .25” of ice accumulating on exposed surfaces. Walking and driving may be dangerous due to these conditions, and tree branches and powerlines may also be at risk of snapping under the weigh to the ice. 

• Snow Squalls: brief but intense snow showers with gusty winds.

• Snow Flurries: light snow for a short duration, with little to no accumulation expected.

• Snow Showers: snowfall for a brief period of time at varying intensity, with some accumulation expected.

• Sleet: when snowflakes melt partially as they fall through pockets of warmer air, this leads to sleet. Usually, the melted snow refreezes on its way to the ground, resulting in precipitation that is partially or fully frozen and may bounce on impact.

• Freezing Rain: when snowflakes melt completely as they fall due to falling through warmer layers of air. This water does not refreeze even as it passes through freezing air on its way to the ground, but it does become “supercooled” and will instantly refreeze when it comes into contact with anything at or below a freezing temperature. This phenomenon can lead to significant accumulation of ice on the ground, on roads, and on other objects. If enough ice accumulates, freezing rain can be upgraded to an ice storm.

Suffer damage after a winter storm? We can help. Call 518-456-1111.

Flooding tips for your basement

12/5/2020 (Permalink)

Sometimes bad weather conditions can cause your basement to flood. If this happens here are some probable causes for the flooding.

• Surface inflow, or overland flooding. During periods of heavy rain or stormy weather, surface water may gather up around the house, or accumulate on hard surfaces such as driveways or roads adjacent to a home. During extreme weather conditions, this water can flow into your home. Being in close proximity to a natural stream or road-side ditch can also present a risk. Proper grading on your property will reduce the risk of surface water getting into your home.

• Foundation drainage issues. Homes usually have some form of a drainage system built around them. This helps promote the movement of water away from the basement and helps keep your foundation from leaking. However if there are cracks in your foundation it can cause major leaking and basement issues such as mold.
• If your basement is equipped with a sump pump it can mean that the foundation drainage system of your home requires some assistance to keep up with the groundwater around it. Sump pumps, when working properly and properly maintained, can safely pump excess water above the foundation and away from your home. Ideally, this water should be routed to the lawn or storm sewer. If the pumps cannot keep up, or fail to operate (perhaps due to a power failure, or malfunction), the groundwater level around the foundation can rise to the point that it fills up and pours out onto the basement floor.

Remember, if a flood happens in your basement, SERVPRO of South Albany County is "Here to Help." Call us today at 518-456-1111!

Candle Fire Safety Tips

12/3/2020 (Permalink)

As the holidays and cold weather approach, candles can make us feel cozy and happy! But it’s important to keep in mind that they are still an open flame and potential fire hazard. Thousands of home fires start every year due to candles. According to the National Fire Protection Association, the number may be as high as 8,200 annually. So be sure to never leave a candle unattended. Never burn a candle near anything that may catch fire. Keep candles out of reach of children and pets. Always trim the wick to ¼ inch, to prevent uneven burning. Having a working smoke alarm is one of the greatest tools for fire safety, so be sure to check your smoke alarms regularly. In the event of fire damage, SERVPRO of South Albany County can help you clean up the mess and restore your home to its original state!

Don't let your home become infested with mold, act now!

11/30/2020 (Permalink)

A small leak behind a dishwasher in this Albany home led to some major mold damage

Don't let your home become infested with mold, act now! How often do you move your dishwasher out to inspect behind it for possible water damage? Not to often, right. This photo illustrates what could be larking behind your appliances that had a small leak for a period of time. For most cases when a dishwasher begins to have a leak it will be a slow drip beneath or behind the unit causing the floor to become saturate, rotting or mold to develop. What to do when you discover a leak in your dishwasher that caused possible water damage? 

• Turn off the source of the water
• Turn off the power to the dishwasher
• Contact a plumber 
• Contact your insurance office to assess information about filing a claim or coverage. 
  

Contact SERVPRO of South Albany County 518-456-1111

• 24-Hour Emergency Service
• Faster to Any Size Disaster
• Highly Trained Mold Remediation Technicians
• Specialized Mold Remediation Equipment
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated

Faster to Any Size Disaster!

11/28/2020 (Permalink)

We never plan on a disaster occurring. It certainly isn’t something that’s convenient or planned. Water, fire, storm, and mold can throw your home or place of business into turmoil, preventing you from getting the work done that you need done. A speedy response is essential and SERVPRO is proud of that fact that we are Faster to Any Size Disaster. Call SERVPRO of South Albany County at 518-456-1111 and we’ll be there fast to help you! We have 24-hour call service and our professionals are available 24 hours a day with an emergency response. Our expertly trained technicians and advanced equipment will make dealing with disaster simple and fast. We will thoroughly work to restore your home or place of business to its previous state. We at SERVPRO of South Albany County are here to help!

Call SERVPRO for Any Size Disaster

11/23/2020 (Permalink)

SERVPRO of South Albany County can help you with all sorts of disasters! We value restoration over replacement and will work thoroughly and quickly to restore your home or place of business. Our highly trained technicians and advanced equipment is prepared for any size disaster. SERVPRO is the team to call to help you manage water, fire, storm, and mold incidents. We are proud to have a 24/hour emergency line, where you can reach our rapid response team at any time. Our speedy response makes the difference in the event of a disaster. Avoiding all disasters might be impossible, but there is a well-trained team of professionals who can help you through it. Call the team at SERVPRO of South Albany County for your water, fire, storm, and mold concerns, at 518-456-1111

Protect Your Home

11/17/2020 (Permalink)

At SERVPRO of South Albany County we want to protect our customers from fire and flood damage as soon as possible. Did you know that we also do bioremediation and commercial cleanings? We protect our customers and clients by using natural and safe chemicals. We want to make your home, office, or place of business safe for all those who enter. If your technician decides to introduce chemicals, you will be informed on the effects and contents of the product.

We’ve compiled some of our most used terms and chemicals to help you ensure the safety of your clients, tenants, and employees.

Antimicrobial Agents: 

Are any chemicals that prevent the spread of microorganisms through water or on damp surfaces and materials. If we believe that black or gray water has contaminated the space, we will use antimicrobial agents to clear out any toxic matter.

Disinfectants:

We use a hospital-grade disinfectant that is healthy and safe. The disinfectant will kill 99% of all encountered organisms. This will leave your surfaces almost completely sterile. Chemicals such as alcohol, chlorine, or formaldehyde may be used to ensure all surfaces are clear of bacteria.

Sanitizers: 

When using a sanitizer our aim is to lower the amount of microbes to a level that is safe for ‘public use.’ Sanitizers are usually not used alone because they are not strong enough to eradicate all of the bacteria. We don’t want to risk the chance of bacteria returning, so we may combine sanitizers with other cleaning agents.

Sterilants 

Sterilants eradicate fungi spores and are a very effective chemical. Sterilants prevent the spread of mold in water damaged areas. This chemical cannot be applied to every surface, so we are careful with what we use them on.

Collaboration and Cooperation Will Keep You Safe 

We promise to explain the restoration process to you to ensure your safety and peace of mind. We are experts in our field and need your cooperation to do what we do best. We are here to serve you 24/7 365 days a year.

Fire, Smoke and Soot Restoration is Critical After a Home Fire

11/15/2020 (Permalink)

Experiencing a fire in your home can be a devastating experience. The anguish of property lost to the flames is only compounded by the property left behind that survived the fire but still looks damaged beyond repair. SERVPRO of South Albany County understands how important it is to help homeowners get back to a place where it feels like the fire never happened at all, but time and experience are key to making that happen. Our fire damage repair and restoration services focus on the fact that fire, smoke and soot restoration is critical to recovery.

Fire Damage Process Overview

When a home fire occurs, reaction time and the steps to assess the damage are significant factors in restoring a home back to its preloss condition. That’s why it’s important to follow an emergency fire damage process; a routine that every highly trained SERVPRO technician follows when coming out to a home that has suffered fire.  SERVPRO’s quick response can reduce continued damage and save money by quickly responding to the incident. It starts with a quick response time to let a homeowner know someone is on the way to assess the damage. Within four hours of loss notification, a SERVPRO professional will be onsite to start mitigation services. A technician will walk the homeowner through the step-by-step process to explain what services are needed and what the expected outcome will be. For restoration of property, they’ll start pretesting for restorability. Once they understand the possible outcome, they’ll communicate findings to the homeowner to get the process started, cleaning, restoring and deodorizing the property. It ends with a final walkthrough so that the homeowner can see what work was completed.

Fire, Smoke, and Soot Restoration Services

There are essentially two types of cleaning that happen during restoration:  structure cleaning and contents cleaning. Structural cleaning relates to ceiling, walls, windows, floors, carpeting and woodwork. All need a thorough cleaning after a fire. In some cases, a simple cleaning may suffice while in other cases, the cleaning may serve as a preface to additional services such as painting.

Contents cleaning can save significant money over replacing items damaged by the fire. Area rugs, furniture, drapes and upholstery can be cleaned and deodorized, saving the homeowner significant expenses of having to replace these items. This cleaning can also be done for electronics, art, kitchen items, clothing, bedding and more. Many homeowners assume that once contents have fire, smoke or soot damage they need to be replaced but that isn’t always the case! Oftentimes cleaning and deodorizing will take contents back to their preloss condition at a fraction of the cost to replace it. SERVPRO’s highly trained fire damage restoration technicians will provide the homeowner with a list of items that can be restored.

Expertise dictates what kind of restoration is done

Different types of smoke cause different types of damage and need to be treated differently. Wet smoke, such as occurs with plastics, can leave items sticky, while dry smoke, such as wood or paper, can leave ash and powdery residue. Unfortunately, there is also damage done from trying to extinguish flames, such as fire extinguisher residue that requires a different type of cleaning. Working with fire damage experts make all the difference in how well the home is restored after fire damage.

Fire, smoke and soot restoration is critical after a home fire and must be handled by a professional that knows how to get the job done. SERVPRO of South Albany County wants to ensure that our customers can return to happily living in their homes after a fire disaster. We have extensive experience and training, including IIRC training and certification, needed to provide you with the level of service you deserve. Call us at (518) 456-1111 so we can help restore your residence after it suffers smoke or fire damage.

SERVPRO’s Advanced Technology Helps Get the Job Done Right

11/12/2020 (Permalink)

People are often surprised by how much training and expertise is required of SERVPRO professional technicians to address mold, water, fire, or storm issues. Our employees go through a significant amount of initial training as well as ongoing training to be well-prepared for any remediation issue they face. Above and beyond that, SERVPRO of South Albany County uses advanced technology to help restore a property to preloss condition quickly, reliably, and more effectively. Our advanced technology helps get the job done right.

The equipment we use to help face any issue head-on

One of the most damaging problems in many homes and businesses is water. It can be water that comes from storms, water from a pipe break, or even water left behind as the aftermath of a fire that was extinguished. Left unchecked or undetected, water can cause many unwanted issues. Fortunately, SERVPRO of South Albany County technicians have the technology to detect and address water issues. Water detection is the first step. When a home or business owner suspects water problems but is unsure where the water is at or what’s the cause, our moisture detection and measurement technology can really save the day, from infrared cameras to moisture detectors, hygrometers, and other meters that measure the extent of moisture saturation. Once water is located, we use various technologies to extract the water, including powerful extraction equipment that is either truck mounted or even submersible in high water situations.

Once the majority of water has been removed, more advanced technology is used for the drying phase was water remediation; if left unchecked, the moisture could lead to mold and odors. SERVPRO of South Albany County uses industrial-strength air movers and dehumidifiers to remove any remaining moisture from walls, ceilings, carpeting, and more.

Sometimes odors happen with water damage. If we find that odor is an issue, we have advanced technology that can remove airborne contaminants and control the air quality. We can also use thermal foggers and deodorization agents.

Our technology goes beyond equipment

SERVPRO water damage restoration services may also include using state-of-the-art, OSHA-approved cleaning agents. These disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms. Our advanced technology helps get the job done right, beginning to end!

If your home or business has suffered from water damage, don’t delay! Contact SERVPRO of South Albany County at (518) 456-111 today and see how we can help!

Don't Let Water Damage Sit, Call Our Experts Right Away

11/10/2020 (Permalink)

Water damage is most often caused by leaky piping, damaged water lines, or a burst pipe. No matter the cause of the water damage in your home, it is essential for you to reach out for help as soon as you possibly can. Leaving water damage unchecked is never a good idea; in fact, it tends to lead to even more damage forming inside of your home. As excess moisture sits in your home, it can cause mold damage, as omnipresent mold spores can feed off of the sudden increase in water. 

The water damage, inside your Albany home, was caused by a leak under your kitchen sink. Because of the cupboards hiding the evidence, the leak went unnoticed for a few days before you began to notice water draining out from under the toe kicks. The leak was easy enough to fix, but the damage to your cupboards was visible. Water damage often causes wooden surfaces to bubble, swell, or even crack. 

When you call SERVPRO, we make a habit out of arriving at your home as soon as we are able. We always aim to arrive within hours of your initial call, as we understand how essential it is to deal with water damage as soon as possible. Once we arrive, our excellently trained IICRC-certified SERVPRO technicians can do a brief investigation and then begin the remediation process. 

SERVPRO can begin by removing the toe kicks from directly under the cabinet and feeding an air-blasting tube underneath. Hitting both sides of the wood helps to ensure the best chance of thoroughly removing the moisture. We can use dehumidifiers and ventilation fans to supply a constant stream of fresh and dry air, encouraging evaporation. Once done, we can use moisture meters to ensure that the levels are within an appropriate range. As a final touch, SERVPRO can use an antifungal agent to kill any mold colonies that may be forming, but cannot be seen by the naked eye yet. 

When sudden water damage impacts your home, never wait to get help. Call (518) 456-1111 to get in contact with SERVPRO of South Albany County. Day or night, 24/7, we're constantly available to help you.

Your Business Flooded. Now What?

11/5/2020 (Permalink)

Imagine this: last night, a freak thunderstorm rolled through Albany. The thunder woke you up, you made sure your windows were closed, and then you went to bed without a second thought.

Twelve hours later, you show up to work to open your business up for the morning. But something doesn’t seem quite right. You open the door to the basement, turn on the light, and your heart sinks – there’s a foot of standing water down there, and everything you were storing appears to be totally soaked.

What should your next move be? We’ll tell you.

1. Shut off gas and electricity.

If it’s safe to do so, and you can access the shutoffs, shut off your gas and electricity. If you aren’t sure how to do this, contact your utility companies for more info.

2. Start to move your contents.

Assuming you can get at the contents of your basement safely, start to move things out of the water and to a place where they can begin to dry. Make a note of the damage as you go.

3. Call your insurance agent.

Talk to your insurance company about what might be covered. If possible, start the process of filing a claim.

4. Take pictures of everything.

Take photos and videos of everything you can, keeping an eye out for potential structural and property damage in particular.

5. Clean up – safely.

Even if you plan to use a professional restoration company like SERVPRO of South Albany County, you may save yourself time and money if you start the cleanup process on your own. Shovel out mud and debris, disinfect all surfaces, and open doors and windows to promote circulation.

Make sure that you wear gloves and clothing you can dispose of when you clean. Flood water, especially when drains back up, may not be especially sanitary.

6. Communicate with employees and customers.

If you need to close due to the flooding, let employees and customers know ASAP. Social media and email are great platforms for getting the message out to customers quickly.

7. Call SERVPRO of South Albany County.

If your flooding is serious, then it pays to call in the professionals. If your business has flooded, call 518-456-1111 – we’ll make it "Like it never even happened."

When Your Water Damage is Gone, Your Mold Problem May Start

11/5/2020 (Permalink)

If a water pipe breaks, and water sits for a long time before the water issue is resolved, the problem is not done just because the water damage is fixed. Even when your water damage is gone, your mold problem may start. Find out what you need to do to address a potential mold issue by working with SERVPRO of South Albany County. 

How likely is it that mold will form after water damage happens?

Mold spores exist in almost every environment and it only takes the right moisture conditions like a water leak for these spores to seep into materials and colonize. That means a mold problem for your home. Mold exists everywhere, indoors and outdoors, but a damp situation like a water leak can accelerate that growth into a mold issue for your home. When that happens, you’ll need mold remediation.

Even if you can’t see it, mold may be present in your home after water damage

Perhaps you were fortunate enough to catch your water issue early, and therefore water didn’t sit for too long. Does that mean mold isn’t an issue?  Possibly, but possibly not. Keeping in mind mold spores are everywhere, it doesn’t take much excessive moisture to become a problem, and often a mold problem is not visible. It could be behind plumbing walls, in carpet padding, or other hidden places. If you smell a musty odor, the chances are that you have a mold problem, but in many cases, mold is growing before you smell anything.

What steps should be taken to address a possible mold issue?

First, the source of the water damage needs to be addressed. If it’s not resolved, there’s a good chance that even if mold is present and is dealt with, it could come back again, which is why mold remediation should be left to professionals such as SERVPRO of South Albany County. They are certified to understand how to assess a situation and if a mold problem is found, address it so that the issue is resolved. Specifically, our mold remediation specialists will:

• Inspect and assess mold damage
• Contain the mold
• Use air filtration for airborne mold spores
• Remove any materials containing mold, including drywall, carpet, etc.
• Clean any salvageable items with mold damage such as draperies, books, etc.
• Restore the premised to pre-mold problem conditions

So SERVPRO can get rid of mold in my house?

Again, mold is everywhere, inside your home and outside your home, so mold cannot be “removed” completely. What it can be is contained or remediated to keep it under control. We understand mold and mold growth. SERVPRO of South Albany County has the training and expertise to remediate the mold in your home.

Work with one company to handle all your damage needs

As you can see, water damage actually requires multiple areas of expertise: fix the cause of the water damage, repair water damaged items, dry out the area, and deal with any mold remediation necessary. Why call multiple companies when you can rely on the experts at SERVPRO?  If your Albany home suffers from water damage, contact us 24/7 at (518) 456-1111to address all issues that you may experience.

Fire, Smoke and Soot Restoration is Critical After a Home Fire

11/2/2020 (Permalink)

Experiencing a fire in your home can be a devastating experience. The anguish of property lost to the flames is only compounded by the property left behind that survived the fire but still looks damaged beyond repair. SERVPRO of South Albany County understands how important it is to help homeowners get back to a place where it feels like the fire never happened at all, but time and experience are key to making that happen. Our fire damage repair and restoration services focus on the fact that fire, smoke and soot restoration is critical to recovery.

Fire Damage Process Overview

When a home fire occurs, reaction time and the steps to assess the damage are significant factors in restoring a home back to its preloss condition. That’s why it’s important to follow an emergency fire damage process; a routine that every highly trained SERVPRO technician follows when coming out to a home that has suffered fire.  SERVPRO’s quick response can reduce continued damage and save money by quickly responding to the incident. It starts with a quick response time to let a homeowner know someone is on the way to assess the damage. Within four hours of loss notification, a SERVPRO professional will be onsite to start mitigation services. A technician will walk the homeowner through the step-by-step process to explain what services are needed and what the expected outcome will be. For restoration of property, they’ll start pretesting for restorability. Once they understand the possible outcome, they’ll communicate findings to the homeowner to get the process started, cleaning, restoring and deodorizing the property. It ends with a final walkthrough so that the homeowner can see what work was completed.

Fire, Smoke, and Soot Restoration Services

There are essentially two types of cleaning that happen during restoration:  structure cleaning and contents cleaning. Structural cleaning relates to ceiling, walls, windows, floors, carpeting and woodwork. All need a thorough cleaning after a fire. In some cases, a simple cleaning may suffice while in other cases, the cleaning may serve as a preface to additional services such as painting.

Contents cleaning can save significant money over replacing items damaged by the fire. Area rugs, furniture, drapes and upholstery can be cleaned and deodorized, saving the homeowner significant expenses of having to replace these items. This cleaning can also be done for electronics, art, kitchen items, clothing, bedding and more. Many homeowners assume that once contents have fire, smoke or soot damage they need to be replaced but that isn’t always the case! Oftentimes cleaning and deodorizing will take contents back to their preloss condition at a fraction of the cost to replace it. SERVPRO’s highly trained fire damage restoration technicians will provide the homeowner with a list of items that can be restored.

Expertise dictates what kind of restoration is done

Different types of smoke cause different types of damage and need to be treated differently. Wet smoke, such as occurs with plastics, can leave items sticky, while dry smoke, such as wood or paper, can leave ash and powdery residue. Unfortunately, there is also damage done from trying to extinguish flames, such as fire extinguisher residue that requires a different type of cleaning. Working with fire damage experts make all the difference in how well the home is restored after fire damage.

Fire, smoke and soot restoration is critical after a home fire and must be handled by a professional that knows how to get the job done. SERVPRO of South Albany County wants to ensure that our customers can return to happily living in their homes after a fire disaster. We have extensive experience and training, including IIRC training and certification, needed to provide you with the level of service you deserve. Call us at (518) 456-1111 so we can help restore your residence after it suffers smoke or fire damage.

When It is Safe to Return to Work After a Flood?

10/31/2020 (Permalink)

When a flood occurs in a commercial building, it’s a common concern of business owners when they can resume business. Ultimately, it depends on how severe the flood damage was as well as if the damage was caused by black water. Flood restoration experts generally have a process in place that allows your business to resume in as little time possible, although some of the phases are deemed not safe.

Commercial Flood Cleanup

While the commercial restoration company is doing the initial cleanup from the flood damage, it’s not safe for the employees to be there. Water becomes contaminated with bacteria causing a serious health hazard. It is wise to keep all personnel away from the building during this phase.

Demolition After Commercial Flood

The restoration company will likely have to do some demolition to preserve the property after the flood damage. Demolition removes any property affected by the black water. This phase includes eliminating drywall, insulation, carpet and any furniture affected. During this phase, it is also not safe for staff to be present.

Sterilizing Commercial Building

During the sterilization phase, all the affected property undergoes scrubbing and disinfecting to make sure everything is sanitized. The sterilization phase consists of very strong chemical cleaners, requiring anyone who isn’t trained and complete with the proper wear remain absent.

Commercial Reconstruction

The reconstruction phase includes replacing all items compromised during the demolition. At some time during this phase your restoration company will give you the green light to resume business.

Commercial Flood Restoration Company

It’s very common when a flood produces black and gray water so it is wise to allow a certified disaster recovery team to take care of the flood cleanup and restoration, like SERVPRO of South Albany County.

Don't Let Water Damage Sit, Call Our Experts Right Away

10/26/2020 (Permalink)

Water damage is most often caused by leaky piping, damaged water lines, or a burst pipe. No matter the cause of the water damage in your home, it is essential for you to reach out for help as soon as you possibly can. Leaving water damage unchecked is never a good idea; in fact, it tends to lead to even more damage forming inside of your home. As excess moisture sits in your home, it can cause mold damage, as omnipresent mold spores can feed off of the sudden increase in water. 

The water damage, inside your Albany home, was caused by a leak under your kitchen sink. Because of the cupboards hiding the evidence, the leak went unnoticed for a few days before you began to notice water draining out from under the toe kicks. The leak was easy enough to fix, but the damage to your cupboards was visible. Water damage often causes wooden surfaces to bubble, swell, or even crack. 

When you call SERVPRO, we make a habit out of arriving at your home as soon as we are able. We always aim to arrive within hours of your initial call, as we understand how essential it is to deal with water damage as soon as possible. Once we arrive, our excellently trained IICRC-certified SERVPRO technicians can do a brief investigation and then begin the remediation process. 

SERVPRO can begin by removing the toe kicks from directly under the cabinet and feeding an air-blasting tube underneath. Hitting both sides of the wood helps to ensure the best chance of thoroughly removing the moisture. We can use dehumidifiers and ventilation fans to supply a constant stream of fresh and dry air, encouraging evaporation. Once done, we can use moisture meters to ensure that the levels are within an appropriate range. As a final touch, SERVPRO can use an antifungal agent to kill any mold colonies that may be forming, but cannot be seen by the naked eye yet. 

When sudden water damage impacts your home, never wait to get help. Call (518) 456-1111 to get in contact with SERVPRO of South Albany County. Day or night, 24/7, we're constantly available to help you.

Fire Damage: Dealing With Smoke Damage After a Fire

10/21/2020 (Permalink)

When a fire happens to your commercial property, there's a lot to handle in the aftermath. One aspect that is not immediately obvious is the task of smoke cleaning. This is an important step that should not be skipped, so be sure to add it to your to-do list.

What It Harms

Smoke damage doesn't just mean seeing some dark smudges on the ceiling. Smoke and soot spread quickly and can manifest on almost everything in your building. It will affect different items and surfaces in different ways. Some common problem areas can include:

• electronics
• documents
• furniture
• fabric materials
  
  

How It's Cleaned

Depending on what needs cleaning, there can be a method for every scenario. Specific items, such as those listed above, each require their own customized type of smoke cleaning, that should be conducted by a qualified remediation specialist. Surfaces such as walls and solid furniture can handle a process of dry to wet cleaning. For upholstery and fabric that will shrink if exposed to wet cleaning, there is an option called foam cleaning. Immersive cleaning is a form of wet cleaning in which smaller objects can be totally sunk into a cleaning solution. The list goes on for many more categories.

How It's Reported

If you've hired a smoke odor and cleaning service, they most likely can help you with your insurance claim, as well. You will probably need to inventory all your content that has been damaged by fire or smoke, and gather all you can to verify each item's value. Then you can contact your insurance to determine your coverage. If you don't already have coverage, this moment would also be a good time to consider adding it.

Fire damage  is a dynamic problem that needs to be approached from multiple angles. One of these angles that shouldn't be dismissed is that of smoke cleaning. Smoke damage can hinder functionality and cause a strong odor. Give it proper attention for a complete rehabilitation of your commercial property.

SERVPRO of South Albany County Facebook and Instagram Pages

10/21/2020 (Permalink)

Come and like us on our Facebook and Instagram page: SERVPRO of South Albany County

Follow us on our jobs and community activities, get helpful information on seasonal fire, water, commercial, flood and mold prevention.

SERVPRO of South Albany County is locally owned and operated—so we’re a part of this community too. We are also part of a national network of over 1,700 Franchises, which enables us to respond quicker with more resources. For major storms and disasters, we can call upon special Disaster Recovery Teams strategically located throughout the country.

SERVPRO of South Albany County proudly serves Vorheesville, Ravena, Coeymans, Bethlehem Center, Berne, Altamont, Fort Hunter, Dunnsville, Westmere, and West Township. Call us with your mitigation concerns at (518) 456-1111.

Your Best Water Damage Detection System is You

10/21/2020 (Permalink)

When it comes to water damage, the speed of water removal is the key. The longer it lingers undetected, the worse the problem can be. Problems from faulty plumbing can escalate very quickly. Not only can the water destroy your furnishings and property structure, but it can lead to mold growth. The best way to detect water damage in your home is to be vigilant and aware of changes to your home. At SERVPRO, we believe in vigilance to detect water damage quickly.

Watch for water damage after storms or a plumbing leak

As a homeowner, it’s important to check your home thoroughly after a major storm or a plumbing leak. Many people make the mistake of assuming that once the water stops flowing, you’re in the clear but that’s not the case. Step one is to stop the water, but then look for further damage. Indications of possible water damage may include cracks or seams splitting in walls or the ceiling, tiles or wood floors lifting, or a musty odor. If you have any of these, call in a pro to make sure you get the damage handled quickly. Monitoring your water bill is another option you can consider. If you become accustomed to performing the usual, then you are aware of water usage. Keeping an eye on the monthly bill can reveal a sudden increase in usage from a leak.

Move quickly when you find water damage

To prevent further damage and protect the safety of your family, you need a company that can help avert further water damage to your property. When damage strikes, quick mitigation from our experts can prevent further damage giving you peace of mind. Also, it can save you money associated with extensive and expensive repairs to your property. As a homeowner, there are a few actions you can take to prevent a water loss to your property. Storms and plumbing leaks happen to everyone. When you experience an incident, call a professional ASAP and do a few things to stop further damage:

• Start by disconnecting outside hoses immediately after use. Water pressure buildup can lead to ruptured plumbing lines within the structure.
• Check the connections to your appliances and fixtures for drips and leaks. Look for water spills and listen for drips or gushes so you can show the technician when they show up.

Why call SERVPRO

SERVPRO of South Albany County technicians are IICRC certified and can clean up and restore your home. We utilize state of the art water extraction equipment and monitor the drying process to ensure we achieve our drying goals. This protocol is done to ensure your property is dried to standard levels of moisture content which helps prevent the growth of mold. Whether it is day or night, our highly trained team is always ready to respond to emergencies and reduce water damage to your home.

Partner with a pro you can trust for water damage restoration

Even the smallest of water leaks can worsen the condition of your house. Quick repairs reduce the damage and the expense associated with restoration, so have your local SERVPRO number handy to get any damage handled quickly. Talk to our SERVPRO water damage specialists about other methods of preventing future water losses to your property. After removing the unwanted water and moisture using industry-leading extraction and dehumidifying equipment, we can document the results to help with your insurance claim. You can depend on SERVPRO of South Albany County to respond rapidly to your water issues. Call us 24/7 at (518) 456-1111.

Protect Your Belongings

6/24/2020 (Permalink)

Many people use their basement as storage for their contents. The basement is also the most common area for water damage. Even if the water damage doesn't start in the basement, it usually drains down to that level.

We recommend keeping your contents off of the floor by putting shelving up in your storage area, using pallets, or placing your items in rubber totes. By preparing your basement for a potential disaster before it happens, you'll be more likely to protect your valuables from any damage. Taking these precautions will prevent your items to be the first things that the water touches and soaks into.

In the case that some of your belongs do get wet, follow these tips for best practices on how to save them as you wait for SERVPRO of South Albany County to arrive.

• Wipe excess water from wood furniture after removal of lamps and tabletop items.
• Remove and prop wet upholstery and cushions.
• Remove art objects to a safe, dry place.
• Gather loose items from floors.
• Don't leave wet fabrics in place. Hang furs and leather goods.
• Don't leave books, magazines or other colored items on wet carpet or floors.

Grilling Safety Tips

6/10/2020 (Permalink)

Follow these tips to ensure your backyard BBQ's are fun and safe.

During the summer months, we do a lot of grilling outside. It's important to remember a few safety tips to keep grilling fun and enjoyable. 

First, keep the grill a few feet away from the house. If the grill gets out of control and a fire erupts, you don't want the flames to catch fire to the side of the home or any decking.

Use the grill in an open area. Do not use the grill where there is a ceiling, such as a covered deck area.

Keep the grill clean. If the grease tray gets too full, it makes it easier for it to catch fire. A grease fire can be very dangerous!

If you use a cover for your grill, wait until the grill has completely cooled before putting the cover on.

Lastly, don't walk away from the grill at any time. It's important to keep an eye on the grill so nothing happens.

And remember, in case something does go wrong and a fire occurs, SERVPRO of South Albany County is available 24/7 to help with your disaster. Give our office a call at (518) 456-1111.

What is Water Intrusion

5/27/2020 (Permalink)

Have you ever had water leak into your home through your roof? If so, you understand the ways a roof leak can cause damage in your home. If you haven’t experienced a roof leak- you’re lucky!

It is important to understand the condition of your roof. Knowing that roof maintenance will be needed and what types of maintenance will be required can be helpful! Roof repairs and replacements can be very costly, it helps to know in advance so that you can prepare.

If water starts leaking into your home it can cause a lot of damage in a short period of time.

• Damaged shingles is one of the most common sources of roof leaks. Having damaged or missing shingles, it is important to replace them as soon as possible. Missing or damaged shingles will allow a lower layer of the roof to be exposed to nature’s elements and can allow water to seep through the uncovered spaces.
• Nails that have backed out due to extreme weather should be hammered back in securely. When the nails are raised or fall out, allows water to seep in.
• Flashing that is improperly installed or have been damaged allows water to enter through gaps. Have them inspected to ensure they are properly installed and are well maintained.
• Clogged gutters can cause water to back up and overflow onto your roof. This would cause water to possibly intrude into your home through the underside of the roof. If you notice water stains around the perimeter of your home, water maybe backing up into your home from your gutters. Also, gutters that are not pitched properly don’t allow the water to flow the correct direction to the downspouts causing the same damage as a clogged gutter.
• Skylights often have leaks if they are not installed properly or have seals that are worn and cracked. Water can seep into the home from the skylight causing damage.

Sometimes water damage from a roof leak goes undiscovered for a long time because of the insulation in the attic or crawl space. It takes a lot of water to seep into the home, soaking the insulation before it reaches the ceiling and walls. In some cases, mold forms before water intrusion from the roof is noticed.

If you think your roof needs attention, call a roofer to have them inspect your roof. They can tell you what kind of shape your roof is in, inform you of any repairs that are necessary and give you a quote for the repairs.

Large Loss

5/13/2020 (Permalink)

Did you know that our SERVPRO franchise has the capability to provide water mitigation, mold restoration and fire restoration for your commercial building quickly and efficiently? Our SERVPRO franchise has approximately 50 employees that will mobilize quickly when you need our services.

Should your commercial building experience a large loss, we can quickly activate more SERVPRO trained teammates from other SERVPRO franchises to help us get your building back in order so that you don’t lose revenue. SERVPRO has mobilization teams that travel across the country as needed to support recovery after large storm or disaster events. These teams are familiar with handling the work that goes into a large loss project and are trained to work as efficiently as possible. In the 24 years our franchise has been in business we have brought the mobilization teams in to help a handful of times. Each time, we have had successful outcomes.

Timely mitigation is the key to controlling damage, downtime and recovery costs. Our crews are available 24/7, 365 days a year. We are dedicated to providing detailed and consistent communication to make our customers aware of job status and progress toward completion. 

We're Prepared for Large Jobs

4/29/2020 (Permalink)

When your commercial property undergoes a devastating loss, you should feel confident contacting SERVPRO for help! We know the importance of getting your business up and running again as soon as possible. We understand that your business needs to be running in order to thrive. That’s why we will do everything possible to make that happen. 

The SERVPRO Commercial Large Loss Division is composed of the best, highly trained people in restoration. We have special large loss training and highly experienced people leading this department. Our large losses are handled directly by a commercial operations manager to ensure we are working efficiently and seamlessly to help your business.

If needed, our SERVPRO will bring in other highly trained franchises to help with manpower and to provide additional equipment. 

Our SERVPRO has provided large loss commercial property restorations for schools, universities, the hospitality industry, property managers, municipalities, etc. We have provided services from damage due to flooding, fires, hurricanes, blizzards and more!

We are available to help you 24/7, 365 days a year. Don’t hesitate to give us a call for help or with any questions you may have.

Carpet Cleaning Services

4/15/2020 (Permalink)

Summer can be the best time! But trips to the beach, increased foot traffic, playing in the yard and the overall humidity can be tough on carpets leaving them damp and dirty with debris. 

We can help. Our experience and powerful cleaning equipment can handle large commercial and residential cleaning jobs such as hotels, lobbies, and common hallways. Or small jobs such as residential homes and small business retail locations. As the country's leader in disaster restoration SERVPRO employees have become accustomed to clean-up work that appears to be beyond repair. 

Because our techs are professionally trained to remediate disasters like fire, water damage, smoke damage and more we are already equipped and prepared to offer commercial grade cleaning services right in your neighborhood. And, because we have decades of experience we offer service and products unmatched by other carpet cleaning services. Contact our office today for a no obligation estimate.

A Team On The Rise

4/1/2020 (Permalink)

We are fierce competitors always striving to improve our game. We approach every job with a dedication to hard work and an understanding that we should always be learning and improving from our experiences. We have been on the front-line of some of the countries biggest natural disasters where we managed every stage of the recovery & reconstruction process. 

Our aggressive work ethic has helped us to earn the trust and respect of many well-recognized subcontractors including many of the north easts largest reconstruction contracting companies who rely on us when everything is on the line.

Of course, our experienced professionals can only be as good as their equipment allows. We boast an impressive inventory of restoration equipment allowing us to be prepared to manage and mitigate multiple disasters at one time.

We are proud of our team and will continue to build upon the hard work that has brought us so far already!

When Mold Strikes: Real Estate Edition

3/18/2020 (Permalink)

Mold can hinder the process of selling your home. Take action fast and let the professionals at SERVPRO of South Albany County handle it.

Are you looking to list a home or property soon and discovered mold? SERVPRO of South Albany County can help! Mold spores are everywhere, because they are airborne. In fact, there are an uncountable number of mold spores. An Institute of Medicine study found that excessive dampness indoors is a public health problem by encouraging the growth of molds, dust mites and other organisms. This makes sense since mold needs three things to survive:

• Moisture
• Heat
• Food Source

Therefore, if you find mold in your home it is important to call the professionals at SERVPRO of South Albany County to remove it properly. Simply spraying bleach on the mold and scrubbing it will not work. Our technicians are certified and trained to come in and remove the moisture from the air, clean the mold off the surface with the appropriate cleaning agent and remove the mold spores from the air. Thus, preventing any future mold growth.

Prior to listing a home or property, SERVPRO of South Albany County recommends the following steps that can be taken to reduce the potential for moisture buildup or mold growth:

• Correct any water leaks and remove any standing water. This includes water under cooking coils or air handling units.
• Ensure a ventilation system is installed and working properly.
• Ensure exhaust fans are operating properly.
• Run a dehumidifier if moisture lingers.

We are Cleaning Experts

3/18/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today- SERVPRO of South Albany County (518) 456-1111.

Restore Vs. Replace: Why Having a Professional Matters

3/4/2020 (Permalink)

A general misconception among people that have suffered fire and/or water damage is that, “It is less expensive to replace rather than to restore.” However, professional technicians at SERVPRO of South Albany County are trained to see beyond the misconceptions. Our certified technicians know that prioritizing mitigation and restoration efforts will not only stop further damage and reduce the loss, but also prevent secondary damage from occurring.

Having a professional on scene to assess the damage quickly can be the key difference between hundreds of dollars of cleaning vs. thousands of dollars of replacement. The mitigation process of cleaning yields excellent results at a cost-effective price. Mitigation stops further damage and reduces the loss, while restoration puts the damaged items back to their preloss condition. For ultimate results, mitigation needs to begin within twenty-four hours of a loss. Any delay will complicate or, may devalue the mitigation effort.

Our SERVPRO professionals utilize testing and measuring equipment to ensure that the moisture content has been returned to normal standards. Thus, preventing a multi-thousand dollar mold claim in the future, caused by ineffective drying. State-of-the-art meters and sensors allow us to document and record data that justifies equipment usage, as well as allow us to know when to safely remove it. Only the professionals at SERVPRO of South Albany County can make it, “Like it never even happened."

What To Do In A Flood Emergency

2/19/2020 (Permalink)

Floods are the most common natural disaster in the United States. It is important to follow proper safety measures before, during and after a flood because failing to evacuate flooded areas, entering flooded waters or remaining after a flood has passed can result in injury or death. Here is what you need to know when it comes to floods. For more information and resources, please visit Ready.gov.

 Floods may result from rain, snow, storm surges, and overflow of dams and other water systems. They can develop slowly or quickly, remember flash floods come without warning. And, floods can cause outages, disrupt transportation, damage buildings and create landslides. If you are under a flood warning find shelter right away! DO NOT try to swim, dive or walk through flooded waters. Just six inches of water can knock you down. Remember, Turn Around. Don’t Drown.

 If your area experiences a flood, here are some proper safety tips to help you and your family survive the disaster.

• Depending on where you are, and the impact and warning time of flooding, go to the safe location that you have previously determined.
• If told to evacuate, do so immediately. Remember to NEVER drive around barriers, they are there to safely direct traffic out of flooded areas.
• Listen to EAS, NOAA Weather Radio, or local alerting systems for current emergency information and instructions.
• Stay off bridges over fast moving water.
• If your vehicle is trapped in rapidly moving water, then stay inside. If water is rising inside the vehicle, then seek refuge on the roof.
• If trapped in a building, then go to its highest level. Do not climb into a closed attic. You may become trapped by rising flood water. Only go to the roof if necessary. Once you are there, signal for help.

Be sure to listen to authorities to determine when it is safe to return home. Do not touch electrical equipment if wet, in order to avoid electrocution. Remember to avoid wading in floodwaters as there can be snakes and other animals, and dangerous debris floating around. Also, underground or downed power lines can electorally charge the water.

Six Simple Tips For Staying Warm Without Turning Up The Thermostat

2/5/2020 (Permalink)

When the temperatures get low or even subzero, it can be tempting to turn up the thermostat to stay warm. However, as we all know, the higher the thermostat, the higher the gas bill. Here are some helpful tips on how to stay warm this winter that won’t require you to turn up the heat, and therefore save you some money.

• Warm yourself up first-It is easier to change your body temperature than it is to change the temperature of the room. Not to mention it is more eco-friendly. So put another layer of clothing on before you consider turning up the thermostat.
• Wear a hat-You lose heat from any surface that is exposed, that includes your head. Putting a hat on helps keep in body heat, even if you are inside.
• Turn on the ceiling fan-Warm air rises, so turn on the ceiling fan at the lowest setting (in a clockwise direction) to push the warm air back down and help circulate it through the room.
• Use a pool noodle to help block door drafts-Simply cut the noodle in half lengthwise, wrap it in fabric and slide it under the door. It helps keep the cold air out, and the warm air in.
• Change up your curtains-By replacing your thin curtains with a thicker curtain, such as wool or fleece, they will help hold in more warm air. Remember to keep your curtains open on a sunny day to let more heat in, and keep them closed at night to keep that heat trapped inside.
• Properly layer your covers-The big, fluffy blankets should be closer to your skin, and thin dense blankets should be layered on top to prevent heat from escaping.

Give these tips a try, and let us know what you think of them on our Facebook page @SERVPROAlbanyNY.

Commercial Storm Damage Services Are Vital to Any Business

2/3/2020 (Permalink)

When businesses experience storm damage, the costs are multiplied by not only what the expense will be to repair the damage, but lost business during the time repairs are being done. When Albany businesses experience storm damage, the costs can add up quickly, so working with a business such as SERVPRO of South Albany County can make a huge difference in how well a business recovers after commercial storm damage is experienced.

The cost of storm damages to a business

When violent storms cause damage to a business, regardless of size, the business can suffer significantly until the damage is repaired. First, the initial damage, which can include broken windows, soaked flooring and furniture, damaged walls and more, can be unsightly if not unsafe for both customers and employees. In many cases, businesses have to shut down fully or partially until the damage is assessed and repaired. In addition to the cost of repairs and lost business, productivity can suffer significantly even if the business remains open. The sooner a business can get fully restored and up to speed, the less costly the storm damage is to the company’s bottom line overall.

Why commercial storm damage presents a unique challenge to restoration specialists

Storm damage to commercial properties present a unique challenge to restoration specialists. Unlike residential properties, commercial properties may not be able to vacate the premises while restoration work is being done in order to keep the business up and running. Also, depending on the size of the business building itself, the restoration process can be on a much larger scale, especially those commercial buildings with multiple floors. Oftentimes, heavy or expensive commercial equipment has suffered from storm damage and needs to be restored or removed. And of course, while storm damage is never convenient for either a homeowner or a commercial property owner, commercial storm damage can be significantly more costly as more time goes on until the damage is repaired. With SERVPRO of South Albany County’s 24-hour emergency service, we can be faster to any disaster.

The timeline for water damage on commercial properties

Water damage restoration specialists understand the timeline of water damage and the costs associated. Within minutes of storm damage, water can spread quickly and cause damage to flooring, furniture, walls, equipment and more. Within 24 hours, drywall can swell, materials start to break down, and a musty odor can form. After 48 hours, windows and doors can swell, paint blisters and wood floors can warp. If damage is left unaddressed any longer than a week, significant mold damage can set it, greatly increasing costs to businesses. There are many major employers in Albany but large or small, water damage can be costly to a company.

Why business need to work with a commercial restoration specialist

Unfortunately, most companies don’t seek out commercial storm damage services until they need one and by then, the clock is ticking. Ideally, companies should identify a company that specializes in commercial storm damage restoration and other related services so they’re prepared should disaster strike. If your company is seeking a commercial restoration company as part of their emergency ready plan, contact SERVPRO of South Albany County at (518) 456-1111.

Keep Dryers Lint Free

2/3/2020 (Permalink)

A dryer seems like a convenient, safe appliance that lets you forget it and go. However, if you don’t maintain it properly, a lint fire can happen, which can cause severe fire damage to your home. 

A Surprising Amount of Lint

Depending on your family size or how often you go through clothes, it is likely that you do a lot more laundry than you realize. An average family does approximately eight to 10 loads a week. Every load means small fabric, dust, and dirt particles are collecting in your dryer’s lint trap, vent and duct work. Lint is highly combustible, making it vital to eliminate.

Cleaning Out the Lint

Instead of dealing with a potential dryer fire and needing expert help in repairing the damage, good habits can go a long way.

Lint traps should be cleaned after every load. Most appliances make this easy. The trap usually slides out and the lint can be lifted off. Any lint that is leftover should be scrubbed off with a brush. Every few weeks, the screen should be rinsed with water. While the screen is out, vacuum in and around its entry point.

Approximately once a year, unplug the dryer and inspect the vent and hose or pipe connected to the dryer. Wipe lint off of the opening and clean any leftover in the hose or pipe. A brush can be used to clean the interior of the vent.

Don’t forget the exterior vent. Ensure the vent flap is still attached and working properly. Vacuum or wipe out the opening. This should be done a few times a year.

Extra Safety Tips

To further avoid a lint fire, ensure your dryer is properly installed. Additionally, avoid drying clothes stained with chemicals, gas, oil or cleaning products, and only operate the dryer while at home.

In most cases, a lint fire happens because of improper cleaning and maintenance. Taking a little extra to be safe is worth it.

How To Use a Fire Extinguisher

2/3/2020 (Permalink)

Types of Fire Extinguishers

There are many hazards within the home that can cause a fire to break out, but with proper care and basic safety, this is a rare problem. Accidents still do happen though, and it never hurts to be prepared if the situation calls for it. Owning a small fire extinguisher and having it in a handy spot, such as the kitchen pantry, can be a life saver.

Of course, making the decision to take it out and use it can be tricky, as you must know what type of fire it is, what type of fire extinguisher can be used safely, and whether or not it is a safe enough situation to handle it yourself without instead evacuating and calling the fire department. Consult OSHA’s website to determine which type of extinguisher would be the best for your home. There are many types, including multi-purpose, as well as Class K which is specifically for putting out a kitchen fire.

There are situations when even if you are able to get to the fire extinguisher, the fire may be growing too quickly, and it would be better to call emergency services before you attempt to control the situation.

Operate Your Fire Extinguisher

The following technique called PASS is useful for operating most extinguishers:

Pull: Pull the pin and break the tamper seal.

Aim: Aim at the base of the fire with the hose or nozzle.

Squeeze: Squeeze the handle.

Sweep: Use a sweeping motion to spray the chemicals along the base until it goes out, then wait to see if it reignites, and repeat if necessary.

If there are any doubts about your ability to handle a fire, evacuate and call 911. Especially in the case of a kitchen fire, burning oils are incredibly dangerous and having the right type of chemicals in your extinguisher is crucial for your safety. Fire damage restoration services are much more affordable than risking your life!

What to do About Your Noisy Water Heater

2/3/2020 (Permalink)

Your water heater is the lifeblood of your home. It controls the flow of water to your sinks, tubs, and major appliances while allowing you to regulate the desired temperature for drinking, bathing, and other needs for you and your family. Like any other major appliance, problems can occur over time, and repair and/or replacement costs can skyrocket when not properly maintained. Fortunately, simple observations may be enough to help you diagnose a potential problem as it arises.

Identifying Problems Through Listening

Water heater noises are varied and can stem from several potential problems. Some issues can be small and easy to fix yourself, while others may require professional help. Note the following common occurrences and their sounds:

• Partially-closed valves – Water line valves that are partially closed forces water to push through smaller openings, creating a screaming sound. Ensure all valves are completely open when hearing this noise.
• Sediment buildup – Sediment naturally forms over time around element tubes and traps water beneath the layers, indicated by a crackling sound. The element should be cleaned, or replaced if the noise persists
• Loose sediment – At times, sediment deposits can be stirred inside your tank when water is flowing through, causing a rumbling noise. Using a deliming solution during a water heater flush should solve the problem.

Additional Maintenance Notes

Water heater maintenance is one of the best ways to prevent leaks and premature breakdowns. The buildup of sediments and other minerals are a major cause for issues, particularly if you have hard water. Installing a water softener, and regular flushing and cleaning of the system can help prevent long term issues. If leaking does occur, always consult a water cleanup and mold remediation professional to ensure there is no extensive damage to your heater and the surrounding area. The cost of regular maintenance often pales in comparison to that of a major repair or replacement, so taking the time to observe your heater and keep it clean can save a fortune in the long run.

3 Things You Should Know About Black Water

2/3/2020 (Permalink)

After a severe storm, you may have experienced damage from a flood. If this is the case, then the water that you are dealing with is different from what you may be used to. The following questions and answers may help you understand it a bit better.

1. What is Black Water?

There are three categories of water with increasing levels of contamination. Black water, or category 3, is the highest. This water contains significant amounts of harmful chemicals, bacteria, sewage and other contaminants. It can cause a lot of damage to your building and can be hazardous to the health of you and your workers as well.

2. Where Does It Come From?

Category 3 water most often comes from backed up sewage or flooding. Water damage that comes from above, such as with a broken pipe, leaks or rain, is often considered to be a Category 1 or clean water. When water rises up from the ground, it becomes contaminated as it mixes with sewage, dirt and other harmful substances.

3. Can You Clean It On Your Own?

While you may consider cleaning the water damage on your own, this is not recommended. Because this kind of water is highly contaminated, it can be unsafe for you to handle without proper training and safety gear. Instead, it is a good idea to hire a professional. If the area is not thoroughly cleaned and sanitized, it could create additional problems as well.

If you have water damage after a storm, whether it is from contaminated water or not, it is important to have it removed right away. Even water from a clean source can contribute to secondary damage like rotting building materials and mold growth. An emergency cleanup and restoration company will have the necessary equipment and experience to return your building to its previous condition quickly and safely. They can also sanitize and salvage many of your affected belongings.

Why You Need an Immediate Response to Water Damage

2/3/2020 (Permalink)

When flooding and other water disasters affect your home and family, you don't want to wait several hours for regular business hours. You need solutions immediately. SERVPRO of South Albany County has water damage mitigation professionals that offer 24-hour emergency response services. This means that if a pipe bursts on a holiday, technicians are available to respond. If heavy storm damages leave your home exposed to flooding, a fast response could prevent further harm.

You Can't Wait a Single Day

The first few hours after your home is affected by water damage, many things begin to happen.

• Furniture swells and breaks down.
• Metal items tarnish and rust.
• Fabric and paper items become stained.
• Mold or mildew take hold.
• Drywall weakens and swells. 

An immediate response puts the progression of damage on hold while a corrective course of action is put into place. 

It's Expensive To Delay

Many situations requiring cleaning and restoration must be addressed immediately. This is because water damage takes place within minutes. Within a short 60-second period, walls, floors, and upholstery absorb water. Finishes on tables and chairs begin to bleed. Cherished photographs start to warp and discolor. If you have to wait more than a 24-hour period for professionals to arrive, the damage becomes much harder to address. 

If you have to wait just two days for services, mold may begin to spread. Important framing may warp. Metal fixtures begin to corrode. Paint blisters and wood flooring swells. As damage increases, the efforts and cost of restoring your home increase rapidly. In some cases, the structural safety of your home could be affected. 

What a Quick Response Looks Like

SERVPRO of South Albany County is open 24/7, so technicians are ready to respond within a single hour. Before four hours pass, professionals will be at your home. Within eight hours, a plan of action will be in place, and you will be well on your way to getting back on track. A fast response to flooding is crucial; take advantage of 24-hour availability for the protection of your home.

Biohazard Exposures are More Common Than You Think

1/22/2020 (Permalink)

Did you know that you could be exposed to biohazards everyday in places that you least expect?  Places like your workplace, schools and even your doctor’s office put you at risk. These situations need to be handled with extreme caution. 

Examples of biohazards include:

• Human blood and blood products
• Animal waste
• Human bodily fluids
• Microbiological wastes
• Pathological wastes
• Sharps wastes

According to the CDC (Center for Disease Control) there are four levels of biohazards

• Level 1: Agents that pose minimal threat to humans and the environment.
• Level 2: Agents that can cause severe illness in humans and are transmitted through direct contact with infected material.
• Level 3: Pathogens that can become airborne and can cause serious disease.
• Level 4: Pathogens that pose a high risk of life-threatening disease for which there are no treatments.

Should you find yourself in a situation where you are exposed to any of these hazardous materials, give the experts at SERVPRO of South Albany County a call at (518) 456-1111 to safely clean and sanitize the affected area.

How To Prevent Frozen Pipes This Winter

1/8/2020 (Permalink)

Use these preventative measures to prevent frozen pipes in your home this winter.

January is here, and so is the frigid temperatures. Also, it’s the time of year New Yorkers like to travel to a warmer climate to escape the cold. If you are planning your winter escape, it is important to take preventative measures to prevent the pipes in your home from freezing. Water damage from a burst pipe can be devastating, and costly. Especially when the water is sitting stagnant in the home for more than 24 hours, this leaves the potential for mold. Here are a few tips to prevent the pipes in your home from freezing.  

1. Keep the furnace running at 55 degrees-Turning the heat down when you are away from the home for an extended period of time is smart, but be sure the thermostat does NOT go below 55 degrees.
2. Insulate pipes exposed to outer walls-This gives pipes that are more prone to freezing added protection.
3. Allow water to flow through pipes by turning on faucets to a slow drip-This keeps water moving consistently through the pipes.
4. Open cabinets to allow heat from inside the home to help keep pipes warm-The extra air flow will help prevent the pipes from freezing.

Should you come home and find that a pipe is frozen, take immediate action to thaw it. If you experience water damage from a pipe that froze and burst, call the experts at SERVPRO of South Albany County at (518) 456-1111 to begin the mitigation process.

How to Maintain Your Microwave for Optimal Performance

1/1/2020 (Permalink)

Clean your microwave regularly, both inside and out, to keep it working effectively.

Arriving home at the end of the workday, the convenience of a microwave often makes it your go-to cooking appliance. It should come as no surprise that over 90% of U.S. homes have one. Depending on the features they offer, microwaves can be fairly expensive investments for many people but well worth the money in time saved. Since it would be missed if you didn’t have one, it’s important to maintain it for optimal performance and to avoid foul odors such as a smoke smell. Here are some tips to keep your appliance running efficiently while giving it the longest life possible:

1. Where to Place It

A space of three inches on all sides should be maintained. Microwaves tend to heat on the outside when operating, so the vents should be given ample space to dissipate the heat and avoid overheating. Keep it away from a sink or other water source; splashing water on it could cause a short or burn it out.

2. How to Keep It Running Efficiently

Microwaves require regular cleanings, both inside and out, to keep them working effectively. Everyone has had the annoying experience of food splattering during the heating process. If it’s not cleaned right away, it will dry and stick, causing a smoke smell from the burnt-on food and possibly damaging the appliance. Be sure to cover food as it heats. Clean with a soft rag and a solution of baking soda and vinegar to get rid of odors. Make sure to wipe around the vents and vent grill.

3. What to Avoid Placing in It

Whatever you do, avoid putting anything metal, even aluminum foil, in the oven. This will cause a fire or explosion. Be careful about reheating food in plastic dishes. Only use items that are labeled as microwave-safe.

If your home sustains fire damage from your microwave, call on SERVPRO of South Albany County’s fire damage restoration experts to assist with a thorough cleanup. These specialists can also help get rid of any lingering smoke smell. Call (518) 456-1111 today!

Think Twice Before You Plug That Space Heater In

12/23/2019 (Permalink)

Be sure to follow safety precautions when using a space heater to prevent a fire from happening.

It is that time of year when there is a chill in the air and a little extra warmth is needed. However if not used properly, space heaters can be very dangerous. Here are some great space heater safety tips to prevent a fire in your home this winter season.

Electric space heaters are generally more expensive to operate than combustion space heaters, but they are the only unvented space heaters that are safe to operate inside your home. Although electric space heaters avoid indoor air quality concerns, they still pose burn and fire hazards and should be used with caution.

1. Place heater on a hard, level surface
2. Turn heater off when you leave
3. Keep heater 3 ft. from the nearest object
4. Avoid using extension cords
5. Look for heaters with tip over and over heat protection
6. Keep heaters away from water and flammable items such as papers, blankets, and curtains. 

Educating yourself about the safety hazards that come with the improper use of portable heaters will help you achieve better peace of mind as you keep your home warm, comfortable, and fire hazard-free this winter.

Christmas Tree Fires Account for Millions of Dollars in Property Damage Annually

12/10/2019 (Permalink)

Christmas trees and holiday decorations account for millions of dollars in property damage every year. Please share these basic safety tips to ensure your family's well being this holiday season.

• Look for a fresh tree, these are less likely to catch fire. Vibrant green needles that do not fall off easily. The Frazier Fir is a great choice and has a softer needle that does not dry out as quickly.
• Remember to water your tree immediately after getting it home and once it’s in the stand. Continue to water the tree until it stops taking water.
• Keep your tree away from heat sources, candles and other electronics.
• All your Christmas lights should be UL or ETL/ITSNA tested for safety, and you should throw away damaged lights.
• Be sure to plug outdoor lights into a ground-fault circuit interrupter protected receptacle.
• Keep all your candles away from your Christmas tree, surrounding furniture and décor. If possible avoid candles all together, especially this time of year when there tend to be more flammable items around the home.
• Don’t forget to turn your Christmas tree lights off each night.
• When your tree's needles begin to fall, it is time to take it down.

Follow these guidelines and avoid being another statistic in the National Fire Protection Association or United States Fire Administration report this holiday season. Of course, if you do have an emergency contact us immediately along with the local emergency response departments needed. We will be there to help you get things back, "Like it never even happened."

Thunderstorm Safety Tips

12/2/2019 (Permalink)

Most people either love a good thunderstorm or hate them! Either way, we want you to be safe!

• A thunderstorm warning means that a thunderstorm is happening in your area. At this time, you should be inside with any doors or windows closed. If you are outside, you should try to move indoors as quickly as possible.
• Even if there is no rain, if you hear thunder or see lightning you should immediately move inside. If getting into a building is not possible, stay in your car and keep the windows and doors closed.
• Stay away from trees during a thunderstorm.
• Do not swim during a thunderstorm.
• Do not touch metal.
• Do not use a telephone with a cord.

Thunder and lightning can be very dangerous, follow these tips to ensure you stay safe.

Power Outage

12/2/2019 (Permalink)

It's important to be ready for a power outage at any time. Losing power can happen all year long for a number of different reasons. We want you to be safe if that should occur. 

Make sure to always have a battery operated flashlight and candles in an easily accessible area of your home that you could grab. Every few months you should check to make sure the flashlight is still in working order and that the batteries have not died. 

You should store bottled water in your home for this type of emergency. Remember not to open the refrigerator or freezer more than necessary to keep all of the food cold for as long as possible. 

Consider having a generator on back up to use in case of a power outage.

Lightning Facts

12/2/2019 (Permalink)

There is an old myth that says if it is not raining, and there are no clouds overhead, then you're safe from lightning. However, this is simply not true. Lightning often strikes three miles from the center of the storm, away from the storm clouds.

The temperature of a lightning bolt is about 54,000 degrees Fahrenheit, which is about 5 times hotter than the sun. Which is why getting struck by lightning can be so damaging! The bolt of lightning can travel through a building, tree or a person and can be fatal, which is why it's very important to take cover during a lightning storm. About 2,000 people a year are killed due to lightning.

Be sure to stay safely inside if you see lightning, or get word of a storm warning in your area.

How to Assemble an Emergency Winter Kit for Your Vehicle

12/2/2019 (Permalink)

Now that it's December, we can expect that snow to start coming down soon! And while we haven’t seen too much of the white stuff yet, it is a good idea to prepare for it now. One way of doing that is to keep a Winter Emergency Kit in your car for when disaster strikes!

Here are some things that you will want to keep in your kit. We recommend storing these items in a water proof bin/tote (you can get these at any store) and placing it in your vehicle’s trunk.  If you already have an Emergency Car Kit just add a few additional items and you are good to go!

Winter Emergency Kit Essentials: 

• Blankets, gloves and hats
• Ice scraper
• Bag of sand or kitty litter (to help with traction)
• Extra phone charger
• Jumper cables
• Flashlight (and extra batteries)
• Bottled water
• Non-perishable food items
• Multi-tool (such as a Swiss Army Knife or a Leatherman Tool)
• Road flares

As always, you should practice safe driving during the winter months as well. Being prepared for any size disaster is just one more way SERVPRO of South Albany County is “Here to Help.”

Downtime = Lost Money

12/2/2019 (Permalink)

At SERVPRO of South Albany County, our team understands that a quick and efficient response during a water damage emergency is extremely important.  During emergencies like these, not only must the building be back up and functioning, but the information, materials and equipment inside that are used daily need to be taken care of and restored.

SERVPRO of South Albany County can save and restore nearly any office component, including sensitive information and paperwork, with our Document Restoration service. Our team always attempts to salvage anything damaged because we understand that it can keep the cost down for you and the insurance company as well the value it has to your company. If an item can be saved or restored it is worth the time to do so.  SERVPRO of South Albany County works tirelessly to treat each of your items with special care as if they were our own. Our team is professionally trained to keep your items from damage while we do the work.

You can trust that SERVPRO of Bay County keeps in mind that time down for your business equals money lost. Our team will work around the clock to make sure your commercial damage seems “Like it never even happened” and your business is back up and running as soon as possible.

Call SERVPRO of South Albany County today at (518) 456-1111 for more information or commercial water damage restoration services!

5 Ways to Prevent Mold in Your Commercial Business

12/2/2019 (Permalink)

Mold in your building may be the last of your worries while operating your commercial business. It’s important to keep in mind that some mold, over time, may cause structural damage to wood along with damage to furnishings and finishes. It could also take a toll on your staff's health if not taken care of properly.

Use the following tips to help prevent mold growth in your business:

#1: Clean Out the Fridge

It can be difficult to keep track of shared refrigerators. Some people will always remember to clear out their leftovers, others won’t. Old food storage containers are a perfect breeding ground for mold. Over time, mold can travel to the shelving and even outside the refrigerator. Consider instituting an office refrigerator policy. If something is left in the fridge by a certain time each week, it goes in the garbage.

#2: Look For and Repair Any Leaks

Leaks from plumbing, windows, roofs, and more can lead to significant water damage in your business as well as an increased risk of mold growth. If you aren’t regularly inspecting your property, it’s easy for these leaks to go unchecked until they create a larger, more costly problem. Watch for telltale signs of a leak such as lower water pressure; wet spots on the floors, ceilings, or walls; and condensation around window sills and in attic spaces.

#3: Run a Dehumidifier

Leaks aren’t the only way for moisture to accumulate in your business. High humidity levels can lead to moisture and mold as well. On hot days, fans can cool you off, but they don’t do much for humidity levels. Run a dehumidifier to cut down the humidity in the building.

#4: Clean Out Trash Cans

While you might switch out the liners regularly, can you remember the last time you washed out the trash cans? It’s easy for bits of food and condensation to sneak beneath liners into the can, which is all mold needs to grow. Try washing out office wastebaskets about once a month to prevent mold growth.

#5: Take Care of Your HVAC System

Your HVAC system can quickly distribute mold spores throughout your building if there is a problem. Make sure your HVAC system receives regular inspections. Sometimes moisture condenses inside air ducts which can lead to mold growth inside the ducts. Make sure to keep the HVAC drip pans clean and unobstructed. And, don’t forget to replace your filters as needed.

Call SERVPRO of South Albany County today at (518) 456-1111 if you need assistance with mold, water, fire, or storm damage to your residential home or commercial business.

Water Damage in Commercial properties

12/2/2019 (Permalink)

Commercial properties in the South Albany area can be assured that SERVPRO of South Albany County is ready to serve them no matter the size of their water disaster. Whether it's a room or two, several floors in a high rise or an entire building we are ready to help and have the equipment and personnel to do the job. 

SERVPRO of South Albany County has an impressive resume' of commercial jobs that they have performed. The SERVPRO South Albany County team is a qualified large loss team and also travels to help other teams with both equipment and professional experience. 

SERVPRO of South Albany County is always here to help with your water damage needs. If you would like more information on how SERVPRO of South Albany County can help your commercial property after a disaster or how to prepare before a disaster please call 518-456-1111.

Red Flags to Look for When Buying a Home

12/2/2019 (Permalink)

Whether the house is ten years old, fifty years old, or brand new, it’s always important to look for red flags indicating signs of possible home damage that needs restoration before making your final decision. Nobody wants to make the mistake of buying a home, only to discover hidden problems later on that require expensive restoration services and maintenance.

Here’s what we recommend keeping an eye out for when considering a home to buy:

Potential Foundation & Structural Problems

A poor foundation can cost homeowners thousands of dollars to correct, making it one of the most expensive fixes you could potentially have. Be sure the walls, doorframes, and the house itself aren’t leaning in any way or cracked. Also, be sure to check if the yard and other land around the home slopes toward it. If it does slope, that could be a big indicator of damage – water can easily run and collect at the foundation of the house causing severe water damage and compromising its structural integrity.

Poor Drainage

Speaking of water damage, another big red flag when buying a home is how well its drainage system is working. Signs of a bad drainage system could include overflowing gutters, water stains on walls, cracking in the foundation, and pooling water around the yard. If any of these signs are present, you’ll want to be cautious about that property and how prone it is to water damage if it’s not already experiencing the affects.

The Presence of Mold

Mold spells are bad news for the home and your health. While not always easily detected, it’s important for any home to be inspected for mold prior to buying and moving in. Check areas like basements and attics, as well as drains around the house like showers and sinks.

Issues with Electrical Systems

This is where the age of the house comes into play. Electrical system issues can be some of the hardest red flags to detect, so we recommend testing light switches throughout the house while doing a walk through. See how well the lights are working and test the electrical yesterdays. You may even consider hiring a professional inspector to run diagnostics to make sure everything is up to code and avoid potentially hazardous and damaging problems to your home.

We Have the Proper Equipment Needed for Any Size Loss

12/2/2019 (Permalink)

There has been a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of South Albany County Professionals to restore a property back to preloss condition quickly, reliably, and more effectively.

For example:

• An infrared camera may be used to identify water location for thorough water removal.
• Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation
• Submersible and gas-powered pumps for continuous pumping of high-level water. 
• Truck-mounted and portable extraction units perform efficient water removal.
• High-speed air movers causes moisture to evaporate at a faster pace
• Industrial grade dehumidifiers pull the water vapor from the air.
• Air scrubbers
• Thermal foggers and deodorization agents

Does Your Home Have A Mold Problem?

12/2/2019 (Permalink)

Even though some forms of mold can add value to our lives, other forms can be harmful. Microscopic mold spores naturally occur in our environment, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate the mold infestation immediately.

Mold Prevention Knows No Season

12/2/2019 (Permalink)

Maintaining a healthy indoor environment in a commercial facility is a year-round endeavor. While it is true that every building has some mold spores present, unhealthy levels can quickly arise under the right circumstances – usually within 24-48 hours when excess moisture is present.

Periodic inspection and proper maintenance of building envelope, plumbing system and the HVAC system to detect potential problems in advance and to prevent moisture from entering the facility is very important. This is especially true during the fall and winter months when the weather puts extra pressure on these systems and most indoor environments are primed for mild growth (i.e., warmer temperature settings, less air flow to help keep humidity levels under control, etc.) Even in buildings where maintaining a warm indoor environment is a non-issue, indoor air quality can still be impacted by mold species that thrive in cooler conditions.

SERVPRO of South Albany County is equipped with the proper equipment to help identify indoor air quality issues, including improper humidity levels, contaminated ductwork systems and moisture that may have accumulated behind walls or under flooring due to an undetected roof or plumbing leak.

Call us for helpful information on how to prevent indoor air quality issues as part of your Emergency Response Profile development.

Preventing Mold In Your Bathroom

12/2/2019 (Permalink)

Fighting mold in your bathroom? That’s because showers, sinks, bathtubs and toilets are each high producers of lingering moisture, creating the perfect environment for mold to grow in.

The good news is, there are preventative measures you can take to help combat mold growth in these areas, and stop it from spreading to the rest of your home:

1. Make sure your bathroom is properly ventilated. Ventilation is key in regulating the amount of moisture in the air and keeps it from settling on surfaces where mold can grow. If you have a fan, make sure it is on or a window is open while you are showering so the steam can be directed away from the rest of the room.
2. Once you finish taking a bath or shower, allow your bathroom fan to run for at least 30 minutes longer. This will give the air time to circulate.
3. Mildew-resistant materials to the rescue! If you have a shower curtain or window curtains in your bathroom, make sure they are mildew resistant so mold can’t grow on them.
4. Wipe down your shower often. Wiping down your shower after using it removes any lingering moisture that otherwise would have no place to go.
5. Wash your shower curtain. Many people forget this one, but you should always wash your shower curtain at least once a month! Not only will it keep your bathroom looking fresh and clean, it will help remove any mold spores that could potentially grow and wreak havoc on the material.
6. NEVER leave damp laundry on the floor. Or any laundry for that matter. When damp laundry is left on the floor, it creates the perfect breeding ground for mold spores. It also can ruin your clothes!
7. Repair any water leaks. If any drains, faucets, or pipes are leaking water, it creates a constant source of moisture for mold to live on and grow from. Fix leaks immediately to reduce the chances of mold.

If you find mold, or suspect you may have mold in your home, give SERVPRO of South Albany County a call and we will come inspect it for you. (518)456-1111

3 Early Signs of Mold Growth

12/2/2019 (Permalink)

It’s no secret that mold is one of the most hazardous forms of damage that can happen to your home. It infiltrates homes easily, grows rapidly, and can cause health effects. If you’re worried about finding mold in your home, be on alert and look for these three signs that could indicate early stages of mold growth:

1. The first indicator of the presence of mold are water spots. Any surfaces dampened by water create the perfect environment for mold to flourish. Water spots that begin appearing on your walls, ceiling, or floors should be a major red flag. Wherever you see water spots, try finding the source of the moisture causing them and get it taken care of as soon as possible.

We recommend hiring remediation professionals like our team here at SERVPRO of South Albany County to help fix the problem as well as take preventive measures to keep it from happening again.

2. The second sign to look for is discoloration. If you find spots of discoloration on surfaces of your home, it could mean fungus is growing. If there is a green or black tint to it, mold is even more likely

3. Third, mold can cause a bad smell. Depending on the type of mold and how fast it is growing, the aroma could be strong or faint, and can smell pungent, musty, or earthy. If you experience any of those smells coming from your home, it needs to be inspected.

It’s important to take action immediately in removing mold in order to stop the infestation and prevent future spreading. If you have mold in your home, call us today for our remediation services.

What is Mold?

12/2/2019 (Permalink)

Excessive moisture can lead to mold problems.

Mold is a fungus that reproduces by spreading tiny spores everywhere. Each and every day, there are millions upon millions of mold spores just drifting through the air, both indoors and outdoors. Outdoors, molds plays a part in nature by breaking down dead organic matters, such as leaves and dead trees, but indoors mold growth should be avoided. Mold may begin to grow indoors when mold spores land on surfaces that are wet. Although there are many different types of mold, none of them can grow without water or moisture.

Remember mold is everywhere and has been around a long time, so living with mold is a natural process. It's only when mold levels grow beyond the normal levels that they can cause problems. So, knowing the basics about mold can help you and your family.

Mold Basic:

• The key to mold control is moisture control

• If mold is a problem in your home, you should have the mold cleaned promptly and properly and have the water problem repaired

• It is important to dry water damaged areas and items within 24-48 hours to prevent mold growth

If you have visible mold in your home, contact SERVPRO of South Albany County today at 518-456-1111. Our technicians are friendly, well-trained, and knowledgeable to determine the problem and course of action remediate the problem.

Hidden Water Damage

12/2/2019 (Permalink)

It’s the water you don’t see…

Even the smallest  water damaged areas have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly restoration in the future  is to handle every water problem as a real threat to your residential home or commercial property. SERVPRO of South Albany County has the professional equipment, highly-trained staff and proven experience to detect and dry hidden water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. SERVPRO of South Albany County will answer your call with fast action and a full arsenal of drying equipment. Here are a few of the tools used to detect and find hidden moisture:

• Moisture Sensors are used to detect moisture in carpets, baseboards and walls.
• Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing us to monitor the drying process.
• Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO® of Bay County can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and deodorized.
• Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.
• Thermal Foggers dispense solvent based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor causing particles to deodorize structures, garments, automobiles and other places where cleaning cannot reach.

The bottom line? SERVPRO of South Albany County has the training and equipment to make it “Like it never even happened.” Call us today at (518) 456-1111!

Mitigation Cannot Wait!

12/2/2019 (Permalink)

When it’s your home or business that’s underwater, mitigation can’t wait. You need mitigation to begin yesterday.

The cost of water damages can increase exponentially with time. Wood floors warp, drywall soaks in moisture and mold develops in hard-to-reach areas of your home or business. The benefits of rapid mitigation by a SERVPRO of South Albany County Professional are two-fold: Your costs go down as potential hazards may be avoided, and your peace of mind goes through the roof.

So, if the unthinkable happens to your home or business, allow SERVPRO of South Albany County to help quickly make your disaster "Like it never even happened."

Choose SERVPRO of South Albany County

11/26/2019 (Permalink)

Choosing the right company if you have experienced a water, fire, or mold damage can be one of the most important choices you make. After helping many disaster victims, SERVPRO of South Albany County has the expertise, facilities, and equipment to help you resolve your emergency fast. Our team of professionals technicians is certified, bonded and insured -- not to mentioned trained to help you get your property back to its original state as soon as possible.

As the trusted leader in the restoration industry, SERVPRO provides 24-hour emergency help and is dedicated to being faster to any size disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

Call SERVPRO of South Albany County today for more information. We can be reached at 518-456-1111.

Emergency Response Matters

11/26/2019 (Permalink)

There's never a convenient time for fire or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. When an emergency arises in your business, give us a call and we'll be there fast with the help you need. The first step to reopening your doors is just a telephone call away.

The SERVPRO of South Albany County professionals are available 24-hours a day and have the expertise, training, and equipment required to put you back in business. Our technicians are highly trained and are ready for dispatch to restore your business.

Whether you need your business cleaned up or dried out, SERVPRO of South Albany County will be there to help make it “Like it never even happened.” Call us today at 518-456-1111.

Life Happens, But We’re Here For You When You Need Us

11/26/2019 (Permalink)

Life happens. Kids spill drinks, pets have accidents and homes get dirty. You handle much of the maintenance of your home, but when it gets to be too much, you can rely on your local SERVPRO of South Albany County Professionals. We specialize in cleaning and restoration and have highly trained technicians to help you manage and restore your home.

Some of the many services we provide are:

• Air Ducts & HVAC
• Carpet & Upholstery
• Drapes & Blinds
• Plumbing
• Tree Removal
• Sewage and Gutter
• Contents Disposal
• Deep Cleaning
• Paint
• Debris Removal
• Ceilings, Walls & Hard Floors
• Deodorization

You know SERVPRO as a leader in Fire and Water Cleanup and Restoration, but our expertise can also make a dirty carpet "Like it never even happened." Call us today at (518) 456-1111 to schedule an appointment.

Thanksgiving Safety Tips

11/25/2019 (Permalink)

The kitchen is the heart of the home, especially at Thanksgiving. Kids love to be involved in holiday preparations. Safety in the kitchen is important, especially on Thanksgiving Day when there is a lot of activity and people at home.

• Stay in the kitchen when you are cooking on the stovetop so you can keep an eye on the food.
• Stay in the home when cooking your turkey and check on it frequently.
• Keep children away from the stove. The stove will be hot and kids should stay 3 feet away.
• Make sure kids stay away from hot food and liquids. The steam or splash from vegetables, gravy or coffee could cause serious burns.
• Keep the floor clear so you don’t trip over kids, toys, pocketbooks or bags.
• Keep knives out of the reach of children.
• Be sure electric cords from an electric knife, coffee
  maker, plate warmer or mixer are not dangling off the counter within easy reach of a child.
• Keep matches and utility lighters out of the reach of children — up high in a locked cabinet.
• Never leave children alone in a room with a lit candle.
• Make sure your smoke alarms are working. Test them by pushing the test button.

Thanksgiving is the leading day of the year for home fires involving cooking equipment. Follow these tips from the National Fire Protection Association to ensure you have a safe and happy Thanksgiving. And remember, if you do have an emergency, SERVPRO of South Albany County is here to make it “Like it never happened.” 

We Will Get to Your Disaster Faster

11/25/2019 (Permalink)

When disaster strikes your home, time becomes even more of a precious commodity. There’s no time to waste, Call SERVPRO today!

When disaster strikes your home, time becomes an even more precious commodity. There’s no time to waste when your home or livelihood is on the line—you need help right away.

We know how crucial a fast response is, which is why responding faster to any size disaster is more than just a slogan in our world.

The Importance of a Fast Response

Time is not a luxury you have when it’s your belongings or business on the line. This is especially true where water damage has come into play, which can be through various means such as flooding, appliance and/or plumbing failures, storm damage and fire damage, as water is used to put out the fires.

It can only take minutes for water to spread throughout your property, where it saturates everything in its path. Things like the walls, floors, upholstery and your belongings are all fast casualties of water.

The effects of water damage within the first 24 hours include:

• Drywall begins to swell and break down
• Metal surfaces begin to tarnish
• Furniture begins to swell and crack
• Dyes and inks from cloth and paper items spread and stain
• The arrival of a musty odor

The damage will worsen as time goes on. Between 48 hours and a week later, you could begin to see:

• The growth and spreading of mold and mildew
• Swelling and warping of doors, windows and studs
• Metal beginning to rust and corrode
• Paint beginning to blister
• Wood flooring swelling and warping
• The possibilities of serious biohazard contamination

If left unchecked for over a week, the damage done can dramatically increase the restoration time and costs and can also impact structural safety.

Ways We Can Help

Providing an immediate response to any size disaster is what we are here for! Our fast response times can help minimize the damage and keep the cleaning and restoration costs manageable.

It doesn’t matter what day or time it is, our trained cleanup and restoration specialists will quickly be dispatched to your property or business.

Being a locally owned and operated franchise helps us be close by and ready to respond whenever the call comes in. A major perk of being part of a national network of over 1,700 franchises is that we have access to more resources for the cleanup and restoration projects that may be larger or stem from major storm situations.

Remember, if you need us, we’ll be there—no matter the time or day. The team of highly trained restoration experts at SERVPRO of South Albany County are available for emergency cleanup and restoration services 24 hours a day, seven days a week.

Ways to Ensure Your Home Is Protected From Water Damage

11/25/2019 (Permalink)

You can call on the highly trained experts at SERVPRO of South Albany County, who are here to make it “Like it never even happened.”

Water damage is one of the most common and costliest disasters your home may experience. Anything from malfunctioning appliances like dishwashers or washing machines to a burst pipe or storm damage can be the cause of water damage in your home.

There are plenty of steps to take to protect your home from some trying common water damage scenarios that homeowners deal with.

Protecting Your Home

Dealing with water damage is enough of problem, but it can have a long-term impact on your home. Mold usually follows water damage as mold can begin to grow and flourish within 24–48 hours after moisture exposure.

When looking for solutions and ways to protect your home from water damage, it can be helpful to break it down by areas of impact, such as basements, kitchens, bathrooms, flooring and ceilings.

A way to prevent water damage in the basement is to ensure there is no water seeping in. Do this by resealing vulnerable areas of the basement, making sure water drains away from your home and installing a backwater valve.

Plumbing issues in the kitchen and bathroom are your usual main causes of water damage, as well as appliance failures.

Look at and check the following items:

• Inspect all appliances regularly, looking for any issues with hoses and faucets
• Check all seals and caulking around your showers and tubs to make sure there are no leaks
• Know where the main shut-off valve is in your home
• Never leave the house while the washing machine or dishwasher are running

While it’s not always possible to protect your personal possessions from water damage, there are things you can do to at least decrease the amount of destruction. Using waterproof bins and storing items up off of the floor is always recommended when using the basement or garage for storage purposes.

Where to Begin on Cleanup

If you have suffered water damage to your home, there is a good chance you can salvage items that can be dried out within 48 hours.

The first step is to contact your insurance provider immediately and evaluate the extent of damage to your home and possessions as well as identify the type of water that is involved.

There are three types of water that cause damage:

1. “Clean” water such as from rain, condensation, leaky pipes, etc.

2. Gray water like dirty water from dishwashers, washing machines, clean toilets, etc.

3. Black water, which would be water from sewage or serious flooding from nearby rivers, etc. This water can cause serious health problems.

Following a water damage disaster, it is important to dry your home out and dehumidify the area, removing wet objects and disinfecting remaining materials as soon as is safely possible.

Here’s an interesting pro tip: You can freeze wet books, photos and papers in a frost-free freezer to give you some extra time. This prevents mold and mildew from developing, causing more deterioration. Once you are able, you can remove them from the freezer and air-dry or fan-dry the pages.

It may seem like recovering from water damage is an overwhelming and slightly impossible task, but it doesn’t have to be. You can call on the highly trained experts at SERVPRO of South Albany County, who are here to make it “Like it never even happened.” 

The Causes of Mold In Your Home

11/12/2019 (Permalink)

If the cause of mold growth is not determined in your home, it will return after remediation.

When customers call us wanting to get rid of the mold in their home, we often ask them what caused the mold to be there. This is an important question, because if the cause of the mold growth is not fixed, then mold will return after the mold remediation is completed.

There are many different reasons that could cause mold to grow. By failing to get to the root of the problem, mold will most definitely come back.

There are many different types of mold. Mold is essentially all around us. It is indoors, outdoors, settled on materials and in the air. Mold can transfer from place to place by spores wafting around in the air or being transferred via clothing or other items. Mold growth thrives in moist damp areas.

In order to stop mold growth in your home, it is important to follow these recommendations:

• Keep doors and windows closed during times when the mold count outside is high.
• Make sure your windows, doors and roofs are not allowing moisture into the home. These are places in the home that often allow water into the home causing mold problems.
• Make sure your basement is properly sealed and ground water is not settling inside of your home.
• Ensure that your home is exhausting and ventilated appropriately. Often people find that their bathroom exhaust fan is not ventilating properly and the moisture is getting stuck in the attic space causing mold to grow. Likewise, a dryer vent may be exhausting into a crawl space rather than all the way to an outside area.
• Check your pipes and drains to ensure that water is not leaking from these areas.

If you have an area of your home that gets a lot of moisture that cannot be fixed correctly or may be too costly, consider putting a dehumidifier in that area to draw extra moisture out of the air. You may want to consult with someone with knowledge about different types of dehumidifiers do see what kind would best work in the space you are drying to dehumidify.

If you should have more questions on this topic, please feel free to call our office at (518) 456-1111 and ask to speak to someone who can further assist you. We would be happy to help!

Halloween Fire Safety Tips

10/28/2019 (Permalink)

Use battery-operated candles in your jack-o-lanterns to avoid potential fire hazards.

Halloween is a fun, and spooky, time of year for kids. Make trick-or-treating safe for your little ghouls with a few easy safety tips. 

• When choosing a costume, stay away from long trailing fabric. If your child is wearing a mask, make sure the eye holes are large enough so he or she can see out.
• Provide children with flashlights to carry for lighting or glow sticks as part of their costume.
• Keep all decorations away from open flames and other heat sources like light bulbs and heaters. Dried flowers,corn stalks and crepe paper catch fire easily.
• Use a battery-operated candle or glow-stick in jack-o- lanterns. If you use a real candle, use extreme caution. Make sure children are watched at all times when candles are lit. When lighting candles inside jack-o- lanterns, use long, fireplace-style matches or a utility lighter. Be sure to place lit pumpkins well away from anything that can burn and far enough out of the way of trick-or-treaters, doorsteps, walkways and yards.
• Remember to keep exits clear of decorations, so nothing blocks escape routes.
• Make sure all smoke alarms in the home are working.

Tell children to stay away from open flames including jack-o-lanterns with candles in them. Be sure they know how to stop, drop and roll if their clothing catches fire. Have them practice, stopping immediately, dropping to the ground, covering their face with hands, and rolling over and over to put the flames out.

Fire, Smoke, Water, And Mold Damage Restoration

10/17/2019 (Permalink)

One of the most profound losses that business people and homeowners experience are mainly caused by fire, water, mold or smoke damages. Witnessing your home and precious belongings being consumed by water or fire can be traumatizing. The only reassurance you can have after such a disastrous loss is obtained from having a clear support and guidance in rescuing as much property as possible.

In the indoor environment, water is the only long-term most catastrophic material. Structures and other personal properties can deteriorate rapidly as a result of too much flooding or moisture.

We have successfully restored much water, fire and smoke damaged structures in South Albany County.

We have a wide variety of residential and commercial services to our clients. Over the years, our company has grown all over the Albany community as a result of the exemplary services that we provide. We have a team of certified and fully trained professionals who are ready to respond to all emergencies at any given time.

Our company can tackle any disaster since we have all the necessary equipment for fire, smoke, and water mitigation.

Some of the services that we provide are as follows,

• Fire damage restoration

• Restoration of water damage

• Restoration of storm destruction

• Mold damage restoration and others.

As a leading restoration firm, we are capable of handling it all; from damage restoration, to water removal, to the cleanup of fire damage.

If not handled carefully and immediately, natural disasters can cause extensive destruction to your property. That's why you need a company that is fully equipped and experienced to restore your property to its initial condition. SERVPRO of South Albany County is the company you need for quick mitigation of any form of natural disaster.

Our team of emergency support is on standby 24/7, so you shouldn't hesitate to give us a call night or day.

Call us today at (518) 456-1111, and we respond immediately.

"This Feels Dry" Common Misconception:

10/16/2019 (Permalink)

After experiencing water damage you most likely have started to remove as much water as possible and begun the drying out process. After some time, you notice things appear to be drying and think, “This feels dry. I don’t need to call someone to do it for me. I’m saving money by doing it myself.”

This is the BIGGEST mistake homeowners make. The truth is even though things feel dry, they actually may still be wet, leading to more damage. When items are not dried properly, the effects of the damage can be more costly than if a professional had dried them. Within minutes water seeps into the floors, walls, upholstery and belongings. If not dried fully and properly there can be several damaging and costly effects. Such as:

• The drywall may begin to swell and break down.
• Furniture begins to swell and crack.
• Dyes and ink from cloth and paper goods spread and stain.
• Mold and mildew may grow and spread.
• Door, windows and studs swell and warp.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard containment is possible.

The professionals at SERVPRO of South Albany County utilize special equipment to ensure EVERYTHING is dry. Our trained technicians use thermal imaging cameras and water meter sensors to detect water that is unseen. So next time you experience water damage don’t make the mistake of leaving moisture behind. Call the experts at SERVPRO of South Albany County to make sure the job is done right the first time.

What is Water Intrusion

10/10/2019 (Permalink)

Have you ever had water leak into your home through your roof? If so, you understand the ways a roof leak can cause damage in your home. If you haven’t experienced a roof leak- you’re lucky!

It is important to understand the condition of your roof. Knowing that roof maintenance will be needed and what types of maintenance will be required can be helpful! Roof repairs and replacements can be very costly, it helps to know in advance so that you can prepare.

If water starts leaking into your home it can cause a lot of damage in a short period of time.

• Damaged shingles is one of the most common sources of roof leaks. Having damaged or missing shingles, it is important to replace them as soon as possible. Missing or damaged shingles will allow a lower layer of the roof to be exposed to nature’s elements and can allow water to seep through the uncovered spaces.
• Nails that have backed out due to extreme weather should be hammered back in securely. When the nails are raised or fall out, allows water to seep in.
• Flashing that is improperly installed or have been damaged allows water to enter through gaps. Have them inspected to ensure they are properly installed and are well maintained.
• Clogged gutters can cause water to back up and overflow onto your roof. This would cause water to possibly intrude into your home through the underside of the roof. If you notice water stains around the perimeter of your home, water maybe backing up into your home from your gutters. Also, gutters that are not pitched properly don’t allow the water to flow the correct direction to the downspouts causing the same damage as a clogged gutter.
• Skylights often have leaks if they are not installed properly or have seals that are worn and cracked. Water can seep into the home from the skylight causing damage.

Sometimes water damage from a roof leak goes undiscovered for a long time because of the insulation in the attic or crawl space. It takes a lot of water to seep into the home, soaking the insulation before it reaches the ceiling and walls. In some cases, mold forms before water intrusion from the roof is noticed.

If you think your roof needs attention, call a roofer to have them inspect your roof. They can tell you what kind of shape your roof is in, inform you of any repairs that are necessary and give you a quote for the repairs.

Commercial Restoration vs. Residential Restoration

10/2/2019 (Permalink)

The average restoration company might attempt to treat a commercial project like, “a really big house.” But here at SERVPRO of South Albany County we know that this is just NOT the case. We know that planning, communication and execution all need to be adjusted in order to provide excellent customer service and do the job right. Here, we know and understand that commercial restoration jobs differ from residential restoration jobs in three main ways: function, size and complexity. Function- A residential home has one main purpose, to accommodate a personal living space. However, a commercial structure can serve a variety of functions all in the same building. A few examples of a commercial structure are:

• Government Buildings
• Restaurants
• Retail Stores
• Warehouses
• Hotels
• Libraries
• And More. 

The wide range of uses requires additional considerations about the occupants of the structure, the processes that go on inside the structure and if there are individuals visiting the structure. All of these considerations affect the restoration process and need to be considered when putting a drying plan together. SERVPRO of South Albany County knows what to consider and how to put together a proper drying plan for your water and/or fire damaged commercial property and its occupants.

• Size- Commercial properties can vary in size anywhere from 1,000 sq. feet to 1,000,000 sq. feet. This requires additional time for scoping out the damage, putting together an estimate and a plan for the damages occurred. Also, it requires additional equipment, labor and supplies. All things that SERVPRO of South Albany County has access to immediately.
• Complexity- Commercial restoration projects can contain a large variety of complexities. These complexities can pertain to any commercial project and affect the process from start to finish. Some examples of these complexities are:
• Multiple stakeholders- Authorizations and decisions can involve input and review by multiple individuals (ex. Property Manager, Property Owner, tenant etc.).
• Time Constraints- We know you need to get back to business as soon as possible. We are aware of and work with any time constraints you may have.
• Public Access and Security- Both public and occupant access may need to be limited or restricted. We know how to advise you, and work with both.
• And More…

These complexities can be managed, and must be considered when restoration work is being performed on a commercial property. Thankfully, SERVPRO of South Albany County is prepared for it all! There isn’t anything we’re not ready for, and will help you get your commercial property or business back up and running as soon as possible. Remember, we make it, “Like it never even happened." So if your commercial property or business experiences fire and/or water damage, give our office a call immediately at (518) 456-1111. Choose the number one restoration company that knows how to handle a commercial loss.

Back to School, Fire Safety 101

9/19/2019 (Permalink)

This time of year children around the country start college. For many of them, it will be their first time living away from home, for others they will be returning to complete their studies and spend time with college friends. In recent years it has become quite common for colleges to build apartment-style dorm suites that allow a small group of students (normally 4-6) to share an apartment like space with common living spaces and, in some, even a kitchen. While this may be fun for the students it does present the potential for fire. Kitchen fires are the most common cause of residential fires and when so many young people have access to their own kitchen (some for the first time!) there is much more potential something could go wrong affecting everyone in the building! If your child is off to school be sure to remind them of the dangers of fire in the kitchen and that they have a working fire extinguisher nearby.

How Space Heaters Can Cause Fires

2/9/2019 (Permalink)

Space heaters continue to be a source of household fires resulting in fire damage. Sometimes it is a case of the space heater sparking a fire, or causing a plug to overheat and causing a fire inside a wall at the plug's location. Both types of fires leave water, smoke, soot and odor problems that must be addressed quickly to prevent secondary damage from occurring.

Once the fire is out in your home, your SERVPRO team can go to work for you. First, they quickly access the damage to gauge the scope of the fire and immediately begin to remove any standing water from putting out the blaze using the most expedient method for your situation.  

After removing the water, air movers can be used to dry the affected areas and discourage mold growth. Then, we can begin addressing the residual fire damage to the structure of the home. Smoke can contain soot, ash, and also harmful tars and carbons. Carbon monoxide is of particular concern, as it is harmful and has no odor to alert you to its presence. That is why it is standard for SERVPRO to test the burned areas for carbon monoxide to ensure your home doesn't contain harmful fumes.

We use special cleaners and dry sponges to remove smoke and soot residue on nonporous surfaces and objects. After thoroughly cleaning the floors and walls, the removal of the odor from the affected room or rooms is the final step in the remediation process. One method that effectively removes odors quickly is the use of a thermal fogger which recreates the heat and pressure of the fire and pushes deodorizer in the room and over possessions in the same manner the smoke penetrated them.

You can rely on the experts at SERVPRO of South Albany County to come to your home any time of the day or night to turn back the clock on your fire damage.

Avoid a Dryer Fire

2/9/2019 (Permalink)

Do you have a dryer? Of course you do. One of the most needed appliances in our homes can also cause the most damage if not taken care of properly. The fear of a dryer fire is one that is not commonly heard of, however, according to the U.S. Consumer Product Safety Commission, there are an estimated annual 15,500 fires, 10 deaths and 10 injuries due to clothes dryer fires. Several hundred people a year are also subjected to carbon monoxide poisoning from improper dryer vent setups. The financial costs come to nearly $100,000,000 per year. In some cases faulty appliances are to blame, but many fires can be prevented with proper dryer venting.

Here are some small steps to take to Avoid a Dryer Fire:

1. Dryer's produce large amounts of lint. Be sure to clean the lint trap after EVERY use of the dryer.

2. Dryer Vents should ONLY be made of metal and be short and straight. Bends and curves result in lint buildup increasing the risk of a fire. 

3. Do not run the dryer when you are away from home or sleeping. 

Contact SERVPRO of South Albany County today for fire damage restoration.

Emergency Services During a Storm

2/9/2019 (Permalink)

You can’t plan when a storm strike. Whether it is a weekend, a holiday, or overnight, there is a company that is there to help. SERVPRO of South Albany County has an experienced crew that is there to go whenever you call.

We understand at SERVPRO that the most crucial time to start remediation on water is immediately. So, using the most advanced equipment, we begin water removal and treatment of space to quickly restore your home back to preloss condition.

We are here for you 24/7, large or small. Make sure to have these answers on hand:

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

SERVPRO of South Albany County specializes in the cleanup and restoration of commercial and residential property after damaging event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility for regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. SERVPRO wants our team to be part of your team! 

When Storms Bring Water Inside Your Home

2/9/2019 (Permalink)

Whenever a violent storm makes its way, your property is at risk for damage. Every year, flood removal is a significant portion of all insurance claims. Severe thunderstorms and other extreme weather can cause problems with your home in several ways. When rain pours down the ground outside can get saturated causing the groundwater underneath your home to make its way into your dwelling. Water can also build up outdoors and find its way into your house through your lower door seals, forcing you to call in a professional flood removal company such as SERVPRO to remove moisture from your contents and building materials.

Rainwater can also enter your house if excessive winds blow objects into your walls or windows. Any time moisture gets into the inside of your dwelling it is wise to call in SERVPRO to conduct flood removal. We know that removing water when it is in its liquid form is much easier than pulling it out of your building materials and contents or out of the air. To accomplish this, we utilize heavy-duty extraction equipment to vacuum up moisture. If there is any standing water we remove that first and if it is more than two inches deep we use a submersible pump that puts the water into a sewage drain.  

Once all of the standing water inside your house gets removed, we begin vacuuming moisture out of your carpet and upholstered furniture. To do this, we usually use our powerful truck-mounted extractors. We hook up the vacuum motor to different types of extraction tools depending on what materials with which we are working.  Sometimes we use small handheld units that work well for removing moisture from chairs and couches.  Other scenarios require more advanced equipment is.  

When carpets get saturated, we use tools like Water Claws that use the weight of the operator to compress materials to pull out as much moisture as possible. If you ever get water entering your home after a storm, call us.

Where to Look for Water Damage

2/9/2019 (Permalink)

Water damage can come from many different places and is not just a problem for people living on the coast. While the damage from a flood is pretty apparent, there are many ways water damage can happen to your home when you don’t even realize it.

Here are some common causes of water damage and how you can spot the warning signs.

Weather is a common cause of water damage. Rains cause flooding that can get into your home. Even if it isn’t raining or snowing there is still moisture in the air. Damp air can lead to condensation and water damage to your walls. This is especially true of basements, bathrooms, and other damp areas of your home that don’t get much airflow.

Appliances like your washing machine, garbage disposal, water heater, toilet, and air conditioner can all contribute to water damage if they leak or stop draining properly.

Water from our pipes and plumbing systems can also cause water damage. Leaks and drips can go on for months, or even years, raising your water bill and doing unseen damage to your home.

So if these are all the ways water can sneak into your home, what are the signs of water damage?

Here are a few warning signs that you have a water damage problem in your home.

Standing water – This may sound pretty obvious, but if you notice water pooling in your house you have a water problem that needs to be taken care of immediately.

Bad smells – While water doesn’t normally have much of a smell, the mold and bacteria that grow in damp environments can give off a distinct musty, wet odor. If you smell mold or mildew you might have a water issue.

Stains and spots – Stains on the ceilings or walls can be a sign of water damage. You might have a leaky pipe or roof. Call a professional to determine the cause of the problem and to clean up the damage before it becomes a serious mold problem.

Peeling paint – Paint damaged by water will start to peel, bubble, or flake off.

Uneven surfaces – Water damage can cause floors, ceilings, walls, and other surfaces to warp and feel uneven.

Cracks – Water is always seeking the path of least resistance out of your home. Water can enter through cracks and once water finds its way in, the crack will expand allowing even more to get into your home. Make sure you seal all visible cracks on your property.

Preventing Water Damage in a Commercial Building

2/9/2019 (Permalink)

According to disaster safety.org, here are some items to keep in mind to prevent water damage in a commercial building. When looking at your property, keep in mind that it isn't always the obvious that causes water damage. 

Ground Maintenance:

Grounds maintenance and landscaping are major components of the interconnected systems that work together to protect a commercial building from water damage. In sometimes unexpected ways these outdoor activities and elements can have sudden and extreme impact on the building itself. 

The Building Envelope 

All buildings are different, but each is at risk for water damage. From a minor roof leak to violently destructive hurricanes, any unwanted water intrusion can significantly impact the value of a commercial property. Protecting the roofs, walls, windows, and other components of ‘the envelope’ are essential to reduce the likelihood of water damage.

HVAC Systems 

Proper operation and maintenance of the heating, ventilating and air conditioning (HVAC) system is essential to reduce the risk of water damage to a commercial building.  

SERVPRO of South Albany County is IICRC trained and certified to clean up after all types of water damage. The quicker we get in to clean up, the less damage there will be and you can get back to operating your business!

How Fire Damage Can Continue to Affect Your Home

1/18/2019 (Permalink)

Fire damage does not end the moment the firefighters leave your home or once the fire has been successfully put out. More damage may result from the water that was used to extinguish the fire; therefore, our restoration team employs specialized techniques to attend to the various challenges that arise. Though the restoration procedures may sound the same, your property requires unique solutions after such experiences. 
 
The Fire Damage Restoration process begins the moment you call our SERVPRO team. We understand that such situations require an immediate response, and our representatives usually ask questions regarding the event. By responding to our questions, we are in a position to immediately respond with appropriate resources and equipment. To determine the extent of the damage caused by the soot, smoke, and fire, we perform a careful inspection of the building. The examination helps us to formulate a relevant plan of action. 

Some fire incidents may compromise the roofs, walls, and windows of your property. By offering immediate roof-tarp and board-up solutions, we can attend to such concerns. Such services ensure the security of the building is maintained and help in minimizing further damage. If water is present, we employ appropriate water removal techniques. For instance, pumps to physically extract the water, as well as using air movers and dehumidifiers to dry wet areas. 
 
When soot particles are mixed with water and penetrate hard to reach areas, rotting may take place, and the odor challenge may result. Our SERVPRO technicians are trained to locate and eliminate the unpleasant odors through a process known as deodorization. We can use thermal foggers to dispense deodorants into target locations and neutralize the odor causing particles. Where possible, we physically remove any decomposed particles to control the odor problem. 

Make Commercial Appliances a Priority

12/28/2018 (Permalink)

Flood damage, burst pipes, and storms, OH MY! It feels like, between all the crazy weather we have had in the past year, we have enough to worry about when it comes to potential water damages affecting our businesses. However, there is a hidden danger that lies within your business's walls that needs to be paid attention to. Leaking and blocked appliances may not seem like a big deal, but it does not take a lot of time for a little leak to cause a lot of damage to your business. Taking the time to pay attention and keeping your appliances up to date can not only save you a lot of money in the long run, but it can also ensure you are keeping your business doors open and operating. Here are some helpful tips on how to make sure you're making your appliances a priority.

Mark Your Calendar

When you purchase new appliances, make sure you write down the expiration dates and recommended replacement dates on their parts and hoses. You have enough to remember throughout your busy days, so this allows you to write it down and forget about it (until the time comes to make replacements that is).

Make a Date Every Friday Afternoon

Cut out 30 minutes every Friday afternoon and walk around and check all your appliances that are hooked up to a water source. Check for blockages, the hoses, and any leaks, so that you can make sure you are not leaving them unattended for a whole weekend. A small leak over a two-day span could not only create a large amount of damage, but it could be the cause for you having to close your business's doors for a few days. Keeping up with your appliances will help keep your weekend as stress-free as possible.

Don't Put it Off

When you find the problem, fix the problem. Replace a leaky hose, or call a plumber to clear the blockage in your drains or sinks before it is too late. Finding and fixing an issue early on will save you a lot of trouble, time, and money, so don't put it off!

Commercial Water Damage Restoration Facts

12/28/2018 (Permalink)

In the restoration industry, there is more than meets the eye when it comes to water and the havoc it can wreak.  

Water Restoration Facts

• A sheet of drywall standing upright in 1/2" of water can absorb as much as 6 inches in less than 3 hours.
• Water is known as a "universal solvent" because it dissolves more substances than any other liquid.
• Mold typically begins to grow within 24 to 48 hours in an untreated, moist environment.
• A puddle of water around a water heater indicates a slow leak, or rusted or corroded fittings.  Act quickly as water heaters are under a great deal of water pressure.

Water Contamination Categories in the Restoration Industry

• Category One-Water from a clean source that poses no risk of sickness or discomfort such as from an overflowing bathtub or from a broken water supply pipe.
• Category Two-Water that has a significant degree of chemical, biological and/or physical contamination such as water from a dishwasher or washer, or aquarium leak or discharged Category One water that sits untreated for more than 24 hours becomes a Category Two.
• Category Three- Water coming from a grossly unsanitary source or carrying disease causing agents such as releases from septic systems and flood waters or discharged Category One water that sits for more than 48 hours becomes Category Three, or discharged Category Two water that sits for more than 24 hours becomes Category Three.

The use of chemical agents that act as biocides may be used when there is a need to control or destroy pathogenic microorganisms during a restoration project.  The EPA defines three levels of biocidal activity:

• Sanitizers which are designed to reduce the number of microorganisms
• Disinfectants which are designed to destroy or inhibit the growth, but not necessarily  the spores.
• Sterilizers which are designed to destroy all microorganisms and their spores, such as mold, bacteria, viruses, etc.

Water Damage in Commercial Building

12/28/2018 (Permalink)

Last week this local commercial building suffered a large water loss. In this particular instance, our SERVPRO team was called after hours to respond to the unpleasant surprise for the local building. Our SERVPRO team responds day and night and is always "faster to any disaster". 

In this case, the water affected a large portion of the basement in a massive building. The basement had concrete and carpet floors that were affected by the water. Unfortunately, some of the area was an office building. Luckily, the SERVPRO team responds very quickly and they were able to minimize the water seeping into the carpeted area. 

The first night our SERVPRO team responded, the water level was higher than expected. But in just a few short hours our SERVPRO team had the water drained and were beginning to clean the area. After the water was drained, they could begin the drying process. Luckily, our team has all of the necessary equipment and we were out of there in just a few days!

Get Back to Business

12/28/2018 (Permalink)

Whether it is caused by a severe storm that sends floodwaters rolling through your area, a leaking roof, a malfunctioning appliance, a clogged toilet, failing pipes or some other plumbing disaster, water damage is bad for business. It is a predicament that demands a prompt, effective response.

SERVPRO can supply precisely that with our commercial water damage restoration services. The problems caused by water damage. Why is water damage such a problem? While water is vital to life, uncontrolled water that infiltrates spaces where it does not belong can do a great deal of harm. It can cause structural damage to your commercial facility and destroy the property, equipment, and inventory that you have stored inside it. It can also produce the ideal conditions for mold growth, setting the stage for a potentially hazardous mold infestation. In fact, unattended water damage can produce health hazards and liability issues that can leave your business vulnerable to lawsuits, so it is vital that the damage is dealt with properly. When water damage occurs, time is not your friend. Any delay in addressing it allows the damage process to continue, which is likely to increase both your losses and your restoration costs. The disruption triggered by water damage can also lead to lost productivity. After all, every hour that you spend working to restore your commercial space is an hour that you were not able to spend focused on what you do best. The solution that your business needs water damage can be a significant problem for your business, but it is one with a clear solution.

-Professional water damage restoration services. -Experts with the right combination of training and resources can quickly identify the problems plaguing your property, take steps to restore your property and belongings, and return the area to a safe, healthy space so that you can get back to work without unnecessary delay.

At SERVPRO, we understand the damage that water can do, and we are always ready to make it “Like it never even happened.” Our teams include restoration professionals trained in water damage restoration, applied structural drying, odor control, and upholstery and fabric cleaning. When you reach out to us for help, we do not hesitate. We move quickly to assess the situation and prevent further damage. We use our knowledge and specialized equipment to identify all the areas impacted by the water, including any hidden pockets of moisture.

After identifying the source of the water, we will create a plan to effectively deal with the troubles at the scene. If water remains, we can use professional-grade pumps and vacuums to extract it before shifting to dehumidifiers and air movers as we carefully monitor the drying process to ensure that the structure and its contents are properly dried.

We also begin working to clean and restore your belongings. With an expansive arsenal of professional tools and techniques, we can save items that many others would forsake, so you retain more of your property and reduce your replacement costs. We can also take steps to sanitize the location with antimicrobial treatments to prevent mold issues and deodorize the space to remove musty, unpleasant odors. We work diligently to restore your commercial facility to its preloss condition so that you can get back to business.

If water damage is threatening your business, don’t wait. Contact SERVPRO to arrange for our commercial water damage restoration services today

Commercial Carpet Cleaning

12/28/2018 (Permalink)

Our SERVPRO team has other specialties other than just mitigation and restoration. Our team also specializes in cleaning. We can clean pretty much anything. And one thing our team likes to clean is carpets for your commercial businesses!

A dirty carpet isn’t something any business wants to have. It looks unprofessional and unkept. Luckily, our SERVPRO team will come in and clean your carpet.

We take every job seriously and commercial carpet cleaning is one of them! We offer a variety of different carpet cleaning methods.

• Bonnet Cleaning: A less aggressive method for short piled carpets.
• Hot Water Extraction: A deeper cleaning method for all carpet types.
• Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
• Showcase Premier Cleaning: The most thorough cleaning method in the industry.
• Dry Cleaning: When color-fastness is an issue.

Call your local franchise to schedule a carpet cleaning for your business today.

What to do when your business has a fire

12/28/2018 (Permalink)

The 

word “fire” strikes fear in the hearts of most people and for good reason. Whether it’s your home or business it can bring life, as you know it, to a screeching halt. 

If your business or commercial property caught on fire, don't panic. Instead, call the professionals of SERVPRO and let us start cleaning up immediately. Acting right now is the key to limiting damages and expediting the restoration process, and choosing our team of industry specialists is the secret to attaining the sophisticated services you deserve. All of our IICRC-certified technicians will work with diligence and determination to get your commercial property back in pristine condition.

Knowing which steps to take in the face of a commercial fire can help prevent you from becoming anxious, losing money, and undergoing extensive property damages. To handle fire damage successfully and speedily, implement the following four tips:

1.Call The Insurance Company Immediately.

Be sure that you call your insurance company once the fire is out. This step is important because your insurance agent will work with you to file a claim and determine how much coverage you'll attain for the commercial damages.

2. Contact A Fire Remediation Expert.

In addition to fire, smoke, and soot damage, your business may also suffer from water damage as a result of the firefighting efforts.

SERVPRO specializes in fire and water damage restoration. We have the specific damage restoration training, personnel, and equipment and can quickly restore your business to pre-fire condition. Don't ever attempt to handle any of the cleanups, drying, or restoration processes on your own. Doing so could put you in peril of injury and illness.

3 Assemble Your Records.

In addition to contacting a fire remediation expert, make sure that you assemble your business's essential records. You'll want to have this information with you when you start working with your insurance company. To guarantee that you can have your entire files ready in a safe place, make a point to buy a fireproof safe where they can be stored.

4. Get Permission To Reenter The Building.

Always ask the fire department or another local authority whether you can reenter your building. In some cases, a fire can weaken the structural integrity of the commercial property and make it subject to collapse. This is why you need to assure that reentry is safe for you and your employees.

Insurance Claims with Water Damage

12/20/2018 (Permalink)

Severe storms and water damage. It’s one of the first things that comes to mind for many, but while severe storms and flooding can cause extensive water damage, they are often not the main culprits.

Were you aware that various items in your home could be responsible for many situations that result in water damage?

Water Damage is a Major Threat for Homeowners

Homeowners may at some time face water damage as it is the 3rd most common reason that homeowners filed homeowners insurance claims between 2011 and 2015, with an average payout per claim of $8,861.

Understanding the difference between water damage and gradual damage and how they can impact insurance claims is important. Examples of gradual damage are things that have been happening over time, such as plumbing issues in the walls causing damage to the walls, ceilings or floors, or water damage caused by cracks in the foundation. Some aspects of gradual water damage are not covered by homeowners insurance, unfortunately, while some storm-related water damage is.

If your home has experienced any type of water damage, the team at SERVPRO of South Albany County is available 24 hours a day, 7 days a week to help with cleanup and restoration and make it “Like it never even happened.”

Fire Damage in an 1800's Home

12/20/2018 (Permalink)

A fire occurred at our customer’s home in their kitchen due to a cardboard box catching fire near an electric stove. Our customer stated that there was 5 to 6 feet of backsplash affected by the fire and white ash from the cardboard and paper towels throughout the home. Our technicians spent several days properly cleaning the homes structure, contents, and upholstery.  Due to the ornate woodwork and moldings within the home, along with the historic wallpaper that dated back to the 1800’s, we took extra time to insure these areas were properly restored. In the photo you will see the wallpaper that covered the ceiling of the dining area and the ornate base of the dining room's chandelier. When our work was completed the customers were very satisfied with our quality of work and timely restoration. 

Why Unseen Storm Damages Cause the Most Damage

12/20/2018 (Permalink)

There's always cause for concern whether you come home to a small water leak or a large water leak. Why should someone worry about a small leak? It is the water you can't see that actually causes the most damage! Your SERVPRO professionals understand how disruptive unseen water damage is. The water can contain bacteria, within a few days cause mold, and stopping the source can be very difficult if you can not easily see the water. That is where we come in! Do not risk secondary damages trying to cleanup the mess yourself. Call your SERVPRO professionals to ensure the source of the leak is stopped, the structure is completely dry so that mold will not spread, and to give you a peace of mind!

Here are a few tips to prevent leaks and a headache when they do happen:

1. Always keep your roof inspected and up- to- date on all repairs.

2. Document your possessions.

3. Keep your trees trimmed to prevent them from falling onto your roof.

4. Keep all gutters and spouts cleared out to make sure they are draining properly.

5. Guard your foundation and basement.

6. Keep up with your HVAC equipment and appliances.

Getting Rid of Mold Behind Wallpaper

12/20/2018 (Permalink)

Usually people who have mold behind wallpaper may not suspect that it is there. The most common place for mold to grow is behind the wallpaper that is in bathroom. As you can imagine, this is where there is a lot of moisture present from daily showering, etc. Therefore, it is a breeding ground for mold because the glue also attracts organic materials, such as dust, which is the favorite food combination for mold.

According to the Environmental Protection Agency (EPA), inexperienced people who have attempted to remove mold from behind wallpaper usually exacerbate the problem by releasing a “massive” number of spores when the wallpaper is taken down. They also state that just by killing mold, and not getting rid of it, it can still cause serious health problems to some people. Therefore, when dealing with mold behind wallpaper, what you should know is that it is best to contact an expert mold remediation company, SERVPRO of South Albany County. This will ensure that the problem will be effectively resolved and will provide a safe environment for you and your family.

Why You Need to Stay Ahead of Mold

12/20/2018 (Permalink)

When you have a flood in your home mold can start to develop in as little as 24 to 48 hours. Your going to want to start to be activewith the clean up as soon as possible. SERVPRO of South Albany County is available 24 hours a day, everyday of the year.

Here are some things you can start to do before SERVPRO arrives:

• Remove excess water by mopping and blotting.
• Wipe excess water from wood furniture after removal of lamps and tabletop items.
• Remove and prop wet upholstery and cushions.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Turn air conditioning on for maximum drying in summer.
• Remove colored rugs from wet carpeting.
• Remove art objects to a safe, dry place.
• Gather loose items from floors.

SERVPRO uses advanced equipment and techniques to remove the water quickly and properly dry out your home or business.

Let us help you stay ahead of the mold if possible but rest assure if the mold follows the water damage SERVPRO can handle it. We are here for any type of problem.

What to Do When a Storm Damages Your Home

12/20/2018 (Permalink)

If you have storm damage, we can clean it up. We are here to help and have 24/7 staff and equipment. If you have water damage from flash flooding, structural damage from high winds, or smoke damage from a lightening fire. We are here to help. Our trained staff are here to assess the situation and stabilize your structure for you.  We can help you find the resources you need to quickly clean up any situation weather you have a large tree that has come down or a roof that needs repaired. We have business relationships with contractors and vendors that we partner with that are here to assist even with things we are not able to do ourselves. We are able to bring in large equipment if needed to solve any problem that you have.  We are here to help be that resource for you in that time of need when a disaster happens. You can turn to SERVPRO and know that we are here to help.  We know that your family and/or business are important to you and it is important to get things back to normal quickly.  We work hard to help make it "Like it never even happened."

How to Handle Mold Problems

12/20/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Mold Facts You Should Know

12/20/2018 (Permalink)

When water intrudes into your property, mold growth can start in as little as 48 hours. In humid climates, mold can easily take root in areas that have moisture problems. In building with Water Damage, mold will most likely be present unless the area has been promptly dried and ventilated. If the water problem is not treated however, the mold cannot be eradicated. Water Damage is necessary to prevent the allergic reactions, odors, and damage that the spores cause.

Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

When Mold Removal and Water Damage arise, contact us! SERVPRO is certified company specializing in Mold Removal and Water Damage. Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same.

Mold has the potential to cause health effects and can spread through your property in as little as 48 hours. SERVPRO understands mold and mold growth and has the training and expertise to remediate the mold in your home or business. Protect your health; call us if you are facing a mold problem.

You know SERVPRO as a leader in Water Damage, but our expertise can also make it “Like it never even happened."

3 Steps for Preparing for Mold Remediation

12/20/2018 (Permalink)

Take the following steps when preparing for mold remediation. Many businesses have built these steps into their maintenance protocols to avoid costly repairs in the future.

1. Learn how moisture gets into your buildings. Before you call a mold removal professional, you can begin resolving this problem by finding the source of moisture. This often requires visually inspecting your entire property. If mold has spread throughout your building, the source of the problem may be pretty far from the initial source of moisture. Professionals will also want to inspect the source of trouble to prevent future mold growth.

2. Make a record of the problem. Insurance companies in Cookeville, TN, often require proof of mold before agreeing to pay for remediation. Your written records and photos of the area could also be used by professionals when they plan their remediation efforts. Your records may also be used to determine the extent of the problem. 

3. Plan for three to seven days of remediation work. The mold removal process typically includes the same steps:

• Resolving the water problem 
• Isolating areas of mold contamination
• Misting contaminated areas to control dust
• Removing and disposing of damaged materials
• Thoroughly cleaning and drying infected areas
• Replacing removed materials

These steps can effectively address mold issues. After the area has been cleared by professionals, you can safely begin using that part of your property again.

Our Process for Fire Damage Restoration

12/20/2018 (Permalink)

We’re not going to kid you. Fire damage restoration is tough work. People call SERVPRO of South Albany County frequently to ask for advice on how to clean up after a fire.  Here are seven of the best tips we give people who ask about fire damage restoration.

Most people can put these tips into practice. But remember that fire damage restoration takes time, work, and skill. Realistically consider whether you want to try these ideas on your own or whether you’d be better off hiring trained experts who will guarantee their work.

1. Remove Smoke Damage

With any fire you’ll have a degree of smoke damage to your walls, wall paper, and paint. If the smoke damage is not too serious, you should be able to scrub it clean with detergents and bleach. Soot from smoke damage is greasy stuff, so always try to dust as much of it off from a surface before trying to scrub the surface clean. Often, you’ll want to repaint, but make sure all surfaces are clean and dry before you paint.

2. Limit Activity & Other Simple Fire Damage Restoration Steps

Until your house is restored, limit your activity and movement in the house. This helps prevent soot particles from being embedded into upholstery and carpets. Keep people’s hands clean so you don’t further soil upholstery, walls, and woodwork. Protect your things by placing clean towels or old linens on rugs, upholstery, and carpet traffic areas. Before you clean know the best cleaning method for that particular cleaning job (one example: Clean and protect chrome with a light coating of petroleum jelly or oil.) Wash both sides of the leaves on your houseplants. Change your HVAC filter and tape double layers of cheesecloth over air registers.

3. Get Rid of Mold & Mildew

Firefighters are great. They save many a live and many a home. But they do introduce mold and mildew into houses when they must use water to extinguish the fire. SERVPRO highly recommends you hire fire damage restoration professionals to deal with mold and mildew. Mold and mildew can cause serious health problems. It’s difficult for a nonprofessional to know for certain if he’s clean up all the areas affected by the mold and mildew. And mold and mildew can contaminate your furniture, carpets, clothing, mattresses, walls, and vents. The best thing you can do immediately is to air out every room and clean out all vents and filters.

4. Replace Carpets. Clean And Dry Your Floors

Your floors and carpets end up absorbing the worst of the damage from all the water used to put out a fire. In almost every case, SERVPRO recommends that you pull up any carpets that have water damage and replace them. Water can also seep underneath vinyl flooring and into the cracks in hardwood. You must address this. If you have experience with flooring, you can lift it up and clean under it. But you may want to call a professional fire damage restoration company to assist you.

5. Avoid Smearing Soot Into Clothing

Cleaning smoke damage from clothing is one of the biggest jobs you’ll have after a fire. Make sure you don’t smear the greasy soot into the clothing or just throw the smoky clothes into the wash. Often times dry cleaning is the best bet, and you should ask around local dry cleaners to see if any have experience with post-fire laundry. Removing odor is another issue and we’ve covered it in another blog post.

6. Scrub, Soak, And Cleaning Dishes

Dishes are also important items to clean thoroughly after a fire because they will be in contact with your food. Scrub all dishes well, let them soak in a solution of bleach and water (2 tablespoons of bleach per gallon) for at least 20 minutes and scrub some more for safety. When in doubt, if a dish, pot, or pan won’t come clean, cut your losses and throw it out – especially rubber or wooden dishes that absorb smoke.

Restaurant Fire Damage Restoration

12/20/2018 (Permalink)

SERVPRO of South Albany County was called after this fast food restaurant had a fire that started near the fryer in the kitchen area.  The fire department extinguished the fire, which turned this fire and soot job into a water job as well.  While the employees and customers were safe, there was work to be done to get this restaurant cleaned out and back to operation. Our fire and commercial cleaning crews were ready to respond. They used the professional drying equipment first, then moved on to the demo work, then finished with the detailed cleaning phase. Our team worked with the restaurant owners to make this process as smooth as possible.  

Are You Prepare for a Home Fire?

12/20/2018 (Permalink)

House fires can be devastating for a family. You may never truly feel prepared, but there are steps you can take to become prepared. The American Red Cross has gone to great lengths on their web page providing tips and suggestions on home fire prevention. 

The 7 Ways to Prepare for a Home Fire

1. Install the right number of smoke alarms. Test them once a month and replace the batteries at least once a year.
2. Teach children what smoke alarms sound like and what to do when they hear one.
3. Ensure that all household members know two ways to escape from every room of your home and know the family meeting spot outside of your home.
4. Establish a family emergency communications plan and ensure that all household members know who to contact if they cannot find one another.
5. Practice escaping from your home at least twice a year. Press the smoke alarm test button or yell “Fire“ to alert everyone that they must get out.
6. Make sure everyone knows how to call 9-1-1.
7. Teach household members to STOP, DROP and ROLL if their clothes should catch on fire.

Preventing Electrical Fires

12/20/2018 (Permalink)

Electrical fires are one of the top five causes of fires in manufacturing plants. Here a non-exhaustive list of specific electrical hazards:

• Wiring that is exposed or not up to code
• Overloaded outlets
• Extension cords
• Overloaded circuits
• Static discharge

The damage caused by these fires can quickly compound thanks to several of the other items on this list. Any of the above hazards can cause a spark, which can serve as an ignition source for combustible dust, as well as flammable liquids and gasses.

How to prevent electrical fire incidents

As with the previous risks, the key to preventing electrical fires is awareness and prevention. This involves training, maintenance, and following best practices. Here are a few to put into practice right now:

• Don’t overload electrical equipment or circuits.
• Don’t leave temporary equipment plugged in when it’s not in use.
• Avoid using extension cords, and never consider them permanent solutions.
• Use antistatic equipment where required by NFPA or OSHA.
• Follow a regular housekeeping plan to remove combustible dust and other hazardous materials from areas that contain equipment and machinery.
• Implement a reporting system so that anyone who observes an electrical fire risk can report it without consequences.

For more information on electrical safety, consult NFPA 70: National Electrical Code and OSHA’s “Electrical Safety in the Workplace.”

Preparing Your Home for a Storm

12/20/2018 (Permalink)

Being in the path of a severe storm in Albany can be overwhelming. Not only do you have to think about your safety, but you also have to consider the damage that your home might sustain from flood water. Thankfully, there are a few simple steps you can take to help minimize the chances of flooding or other issues.

1. Check Your Gutters

Your gutters are one of your home’s main ways of preventing water from leaking into your home. However, they likely won’t work properly if they aren’t clean. Leaves, sticks and other debris can get stuck in the gutters, which can lead to water damage in your home. Double check that they are clear before it starts raining. Additionally, check for damage to your gutters so you have time to repair them before the storm hits. This will reduce the chances of a flooded building.

2. Inspect Trees Around Your Home

Flood water isn’t the only thing you need to look out for when preparing for a storm. If you live in an area surrounded by trees, then you should consider having your trees trimmed before the storm arrives. Trees that still have a lot of leaves on them or have particularly heavy branches are more likely to fall due to heavy wind and rain. Furthermore, you might see branches that already look like they are about to detach and fall, which should be removed immediately.

3. Do Your Homework

Sometimes, even when you do everything right, there is nothing you can do to prevent flood water from entering your home. Finding a storm damage restoration company beforehand can help relieve stress if your home winds up needing repair. It’s also a good idea to keep important phone numbers in a safe location. If you do not evacuate, have an emergency kit and be prepared for an extended time without power.

It can be helpful to take these steps when you know a storm is headed your way. Ensure your gutters are clear, your trees are trimmed, and you are prepared with emergency items. These things can reduce water damage, stress and danger during a storm.

Why You Shouldn't Wait for a Storm Adjuster

12/20/2018 (Permalink)

After a severe storm or flood in Albany NY many residents are likely to report damage. Regardless of whether you need to file a storm or flood damage claim, you should immediately document damage and take measures toward mitigation as soon as possible. Here are three reasons why you should not wait for a flood insurance adjuster.

1. Adjusters Are Busy

If the storm was severe or affected a large area, adjusters will have their work cut out for them. Even if you notify your insurance company of damage in a timely manner, you may still be a on a long waiting list. In the meantime, the damage in your home will intensify.

2. The Damage Will Get Worse

If you wait so that an adjuster can witness the full extent of the damage firsthand, primary storm or flood damage will worsen and secondary issues, such as mold damage, may arise. Most homeowner's and flood insurance policies require that policyholders take reasonable steps to mitigate damage. You may be able to obtain an advance on your policy to cover some of the cost of mitigation.

3. You Just Need Documentation

Extensive photographic and video evidence are all you need to support a claim. You may be able to make an even stronger case if you have relatively recent footage from before the flood or storm. It is a good idea to capture the condition of every part of your home once or twice a year and back these files up in remote and secure cloud storage.

As long as you gather evidence of the damage and losses your property has suffered, you should be able to file a homeowner's or flood insurance claim. Contact a residential mitigation and restoration service as soon as your residence sustains flood or storm damage or if you suspect that mold damage may be present.

Advanced Equipment for Water Damages

12/20/2018 (Permalink)

SERVPRO knows that staying on the cutting edge of technology in our industry will help our customers the most. That's why we add new equipment to our inventory on a regular basis. We are proud to be able to offer the best to our customers. 

You may be wondering why this is importat. Check out this information found on aboveboardchamber.com: 

Many homeowners feel that if the water is removed, the work of water damage cleanup is done. This is because it is difficult to see or feel the extent of the saturation of water in building materials without moisture detection equipment used in the water damage industry. What follows is that either the homeowner will attempt to remove the water and simply place household fans around, with or without removing drywall; or they will tell the water damage restoration contractor to leave when the water is extracted and before equipment is placed. The paradox here is that these decisions are made to save time and money. In some cases, they may have done just that. However, in most cases, the resulting long term water damage is both costly and time consuming in addition to being inconvenient and stressful. Added to that is the fact that the cost of mold remediation consequent of an improperly dried flood damage will likely not be covered by insurance policies because the water damage or sewage damage was not dried properly to begin with.

You have probably noticed by now that it is not the water removal service that is the important part of taking care of water damage. It is actually the drying part that makes your home safe from long term mold or building material damage. In fact, there is no time to waste when it comes to drying a water damaged home. Mold begins to start growing within 24 hours and continues “growing like a weed” damaging building materials as it spreads.

Water damage restoration companies spend a tremendous amount of money on drying equipment for a very good reason. They dry quickly, effectively, and safely. After all, think about it, if we could just use household fans and a couple of blowers, we would save a tremendous amount of money on equipment. If I thought those types of equipment did an effective job, I would be all over saving money by purchasing those at less than $50 each rather than a $300-400 blower and $3000 dehumidifiers. However, I know the importance of having industrial equipment to keep your home safe and dry. Further, all of the equipment works together to both dry the structural materials (blowers), remove the moisture from the air as the wet materials dry and the water from them turns to vapor (dehumidifiers), and clean the air to prevent allergens that permeate through the air during drying (air scrubbers).

2 Things Not To Do After Water Damage to Your Home

3/24/2018 (Permalink)

When your home has suffered extensive water damage after a broken pipe or flooding, your first instinct may be to start cleaning up the mess. As strange as it sounds, this may not be the best course of action. If you plan on filing a claim with your insurance company, you’ll need to provide evidence of the damage and get approval before making any repairs. Not only that, hiring a professional water damage mitigation service, to handle the clean-up and restoration of your home can save you time and money. 

1. Don’t Throw Anything Away

Before you throw away any possessions damaged by a broken pipe or flood, you’ll need to photograph or video them, record their make, model, age and condition and allow a claims adjuster to inspect them. It’s also worth letting a water damage expert assess the damage too. They have specialized equipment for drying, cleaning, deodorizing and restoring everything from furniture to photographs, so there’s a fair chance they can salvage damaged possessions.

2. Don’t Try To Remove the Water Yourself 

As distressing as it is to see so much water in your home, don’t try to get rid of it yourself. Again, you’ll need to have the damage assessed by an adjuster before you begin clean-up. When you contact your insurance company, talk to them about hiring your own public adjuster to do the assessment as a way to speed the process along. 

Experts in water damage mitigation have access to specialized equipment that will make water removal faster, more efficient and much easier than anything you can do on your own. Their industrial de-humidifiers and fans can dry out your belongings before they begin to grow mold, saving you the cost of replacing furniture and carpets. 

It’s easy to panic when a broken pipe or other disaster floods your home, causing extensive water damage. Whatever you do, however, don’t throw anything away or try to remove the water yourself until you file an insurance claim and talk to an expert in water damage mitigation.

What is Mold?

3/24/2018 (Permalink)

When it comes down to it, not many people actually understand what mold is. So what is mold?  Well, in this blog we are going to discuss just that.

What is Mold:

The word “mold” refers to a group of fungi that are very common on food or wet surfaces. This fungi will include the green mold that produces penicillin as well as the mold that you will commonly see on fruit, bread, or cheese as it spoils. Most molds you will find growing on damp building materials are actually found in soil and is adapted to grow on a wide variety of materials. In the outdoors mold will grow in soil, on plants, and on decaying matter. There are thousands of different types of this fungi we refer to as mold. These types will range from different moisture conditions as well as a vast array of different colors. Many times (but not always) there is a very musty odor that can be associated with the presence of mold. Live spores will act like seeds in spreading and forming new mold growths that we refer to as colonies under the right conditions. We are all exposed to a variety of fungal spores on a daily basis both indoors and outdoors. So how does this fungi we call mold find its way into our homes and buildings? Let’s discuss.

How mold enters a structure:

We now understand that mold and fungal spores naturally occur outdoors. Indoors, however, mold will require moisture in order to grow. This will commonly occur from water damage in your home or building. Water damage may appear in your home due to flooding, roof leaks, storm-driven rain, pipe leaks, damp basements, or condensation on cold surfaces. Fortunately, there are several ways in which to prevent mold growth which you can read about in our next blog!

Inspection and Water Damage Assessment

3/24/2018 (Permalink)

When responding to a water damage emergency, we begin with a detailed inspection of your home or property, including a damage assessment. At this stage, our professionals are trying to determine the scope of the damage so that we can develop an appropriate plan of action.

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

• Category 1: "Clean Water"
• Category 2: "Gray Water"
• Category 3: "Black Water"

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

• Survey Damage
• Complete Safety Inspection

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

What Homeowners Should Know About Sewage

1/28/2018 (Permalink)

Sewage is one of the most dangerous substances to enter homes or buildings. It contains fungi, bacteria and viruses, many of which are disease causing. Unfortunately, many people fail to understand the hazards that sewage presents, particularly for the very young or very old, or for those with compromised immune systems or respiratory problems.

The IICRC complied guidelines for professional sewage cleanup called the Standard for Water Damage Restoration (S500).

Here are the key principles homeowners should know about sewage back-ups:

• Sewage contains a variety of pathogenic – disease causing – fungi, bacteria, viruses and parasites. Anyone who works on sewage losses must have updated vaccinations, including one for Hepatitis B.
• Sewage exposure is particularly dangerous for people with weakened immune systems, including anyone under two or over 60, those who are pregnant, ill, recovering from surgery, on prescription drugs or chemotherapy, or are AIDS victims.
• It is not safe to stay in a building that’s flooded with sewage unless the contaminated area can be completely sealed off and placed under controlled air flow so that there will be no cross contamination of unaffected areas.
• Highly absorbent sewage-saturated materials, such as carpet, pad, upholstery, bedding, wicker, paper or even fabrics that can’t be washed in hot water (130°F/54°C) for at least 10 minutes, must be contained and disposed of properly.  This goes for sewage-saturated drywall, insulation and several other structural materials too.  There’s simply too great a health risk involved if any of these materials are dried in place and cleaned only.
• Only the most highly trained professionals should attempt sewage remediation work. Then, a “third party” indoor environmental professional can provide post-remediation verification or “clearance testing” to ensure that the home or building is safe to re-occupy. 

If you have any sewage issues, call SERVPRO of South Albany County.

How to Prevent Water Damage

1/28/2018 (Permalink)

Most Homeowners insurance policies cover basic water damage claims up to the purchased limit.

But you know what’s a lot easier than going through the claims process? Preventing the water damage in the first place!

Check out these 5 suggestions for preventing water damage:  

1. Be careful where you plant 

Some plants and trees, like weeping willows, have pretty invasive roots. If you’re not careful, they’ll grow right into your sprinkler system, drainage field, pipes, and septic tanks. Plan before you plant to keep roots away from any water lines.  

2. Clean out roof gutters

You know it’s on your to-do list anyway, so if you can, take a safe climb up to your roof next Sunday and check out your gutters. If you’re seeing lots of leaves, birds’ nests, sticks, and whatnot up there, your gutters may not be doing the job you hired them for. And on a rainy day, a clogged gutter can send water spilling into your home’s foundation, through the roof, or down to your basement. That could cause some serious water damage! So next time you’re doing some seasonal cleaning, make sure those gutters are clean. And if your gutters are too high, be safe and get a professional to check them.  

3. Keep an eye on your water bill

With so many water pipes hidden behind walls and in the floors in your house, you might not know there’s a leak until the damage is done. That’s why it’s a good idea to keep a close eye on your monthly water bill. If you see it starting to creep up, or get one that’s uncommonly high, it’s a pretty good sign that you may have a leak somewhere.  

4. Use a drain snake instead of unclogging chemicals

No matter how crazy clean you are, from your shower to your kitchen sink, clogs are going to happen. And chances are at some point in your life you’ve used one of those powerful chemical drain cleaners to get things moving again. But as convenient as they may be, most folks don’t realize those caustic chemicals are also eating away at their pipes (and they might not be too good for you either). If you rely on them a lot, you could be setting yourself up for leaks. That’s why owning a drain snake is a good solution to clear away clogs. They’re pretty inexpensive, you can get them at your local hardware store, and they can cut through most any clog you’ll have without damaging pipes or making your eyes red and teary.  

5. Never pour grease down your sink

You’ve probably heard this before, but you should definitely avoid pouring grease down your kitchen sink. It doesn’t matter if you flush it with hot or cold water. It can still congeal and cling to your pipes, and could still cause some serious damage and blockage.

Some people use detergent to break up grease before pouring it down the drain…and that may help sometimes. But there’s no guarantee that it’ll keep the grease from sticking to your pipes, so why take the risk?

The safest thing to do is just to pour your grease in an empty can, and either let it sit or put it in the refrigerator. Once it hardens you can toss it in the trash and get rid of it. Done and done.

10 Fire Tips for Your Home

1/28/2018 (Permalink)

For most people, homes are one-time assets, containing their most precious belongings. A home is the most important thing you own. It is prudent to ensure the security of your home and family from destructive elements such as fire.

Many homes are destroyed due to fires. Fires may occur due to accidents through carelessness or negligence. It is therefore essential to know of ways and means to keep your house safe from fires.

Listed below are 10 tips for ensuring fire safety for your home:

1 Install a few smoke detectors, preferably on each level. Smoke detectors help save lives and property with early-warning mechanisms. All instructions regarding smoke detectors must be observed scrupulously.

2 Maintain and test smoke detectors periodically. Replace smoke alarm batteries. Most detectors give out signals when the batteries get low to avoid the danger of forgetting about you batteries.

3 Keep an eye out for potential fire hazards. Look for things like frayed or torn cords on electrical devices such as televisions, stereo systems, lamps or computers. Watch out for heaters that are too close to flammable items such as clothing, fabric, books, magazines or old newspapers.

4 Keep match boxes and lighters out of reach of children. Children are fascinated with fire, and curiosity can get dangerous. Keep temptation at bay by hiding matches and lighters. Better still, keep them locked away.

5 Stay on guard when cooking or baking in the kitchen. Many home fires begin in the kitchen. It's always best to be cautious and exercise care in attending to areas that are prone to fire accidents.

6 Have an emergency fire-exit plan handy at all times. Family members should be aware of this plan, and safety drills are in order from time to time. Escape plans have helped families to be safe in fires.

7 Always exercise caution when using, placing or lighting candles. Candles can easily allow other things to catch fire if you are not careful. Have proper candle holders, protective covers and extinguishers for candles.

8 Avoid electrical fires by always unplugging all electronic devices and appliances after use. Plugged-in appliances and electronic devices are fire hazards.

9 Take good care of fireplaces or wood-burning stoves that you use during the winter. Ensure proper safety and upkeep of such devices and keep children out of reach of fire.

10 Teach children about the hazards of fire and ensure they are aware of fire safety rules. Remember, the wellbeing of your family is important and everyone is responsible in understanding the hazards of fire.

SERVPRO Helps Keep Your Home Liveable

1/28/2018 (Permalink)

Except in the most severe situations, you should be able to live in your home even as SERVPRO technicians go through the motions of water damage restoration. We always try to keep residents in their homes wherever possible, even if it means making accommodations in how we go about our business. Of course, access to some parts of your home may be impeded while we do our work, but these efforts are designed to keep the rest of the building working and livable with as little trouble to you as possible. Here's a brief overview of how we try to keep your home functioning as normal during restorations. 

Quarantines 

When water damage in your home has especially strong odors or mold presence, our technicians may put in place some quarantine measures to keep a section of your home separate from the rest of the structure. While this may entirely cut off access to part of your house, it also stops odors and mold spores from reaching beyond where they have already taken hold. Our quarantines range greatly in size, from a small area in the corner of a room to an entire wing or section of the home.

Safety Markers 

SERVPRO technicians put up markers and warnings wherever there may be a safety hazard, helping to keep them as well as you safe from harm. This can be especially beneficial in situations with flooding or otherwise serious water damage where major electrical, structural, or chemical hazards may exist. 

Active Cooperation 

Our personnel is always careful to inform homeowners and insurance companies alike when the situation changes or needs shift. If anything happens that may change your living conditions or personal safety in any way, our technicians or representatives always contact you before going any further in their work. Keeping homeowners informed and updated on the restoration process has helped to earn us a national reputation for quality care and service.

American Red Cross Ready Rating Program

1/28/2018 (Permalink)

Teaming Up to Help You Be Ready

SERVPRO is teaming up with the American Red Cross to help business and homeowners across the nation get READY for any disaster.

The American Red Cross Ready Rating program is a free web-based program designed to help businesses, organizations and schools become better prepared for emergencies. Through the Ready Rating program website, readyrating.org, property owners complete a 123-point self-assessment of their level of preparedness for weather-related or other emergencies. The Ready Rating assessment also offers tips and best practices to help improve their level of preparedness.

“Through the generosity of SERVPRO, the Red Cross will help empower workplaces to re-open more quickly after natural or man-made disasters such as water main breaks, medical emergencies, power outages, tornadoes, floods and hurricanes through the Ready Rating Program,” said Tom Heneghan, manager of Business Continuity Programs for Red Cross.

“Up to 40% of businesses never re-open their doors after such disasters; SERVPRO’s partnership will enable more businesses, schools and organizations to become better prepared.  We are excited to have SERVPRO join us in community outreach efforts to educate and highlight the importance of community preparedness in neighborhoods across the country.”

“This partnership just makes perfect sense,” said Rick Isaacson, Executive Vice President of SERVPRO Industries, Inc., “and truly completes the readiness equation for businesses and other property owners. The Red Cross Ready Rating Program allows individuals to assess their readiness for a disaster, so they can take all the necessary steps before disaster strikes to protect their property from damage and loss.  But, when disaster does strike, knowing what to do and who to call saves time-and fast response is key to minimizing damage and downtime.  That’s where SERVPRO’s Emergency READY Program can help. Together, these two programs offer maximum peace of mind to businesses and other organization.”

Protecting Your Home from Storms

1/28/2018 (Permalink)

Flooding in your home can happen at any time, but your home can be even more exposed to water damage when it rains. As we move into the late fall and winter months, storm damage becomes more of a threat to your property. Follow these tips to help protect your home from water damage during the next rain storm.

1. Modify your homes water valves. If the city's main sewer line gets backed up during a heavy rain storm, you could find yourself standing in a a puddle of you-know-what. You may want to consider installing a interior or exterior backflow valve. Backflow valves prevent your water system from being contaminated from water flowing backwards into your supply lines. 
2. Clear gutter, drains, and downspouts. Clogged gutters and downspouts can end up in a messy flood. Take the time to clean them and clear them of any and all debris before the rain comes.
3. Cover air vents. One of the most common ways water fins its way into a home is through the home's air vents. If you know that heavy rain is in the forecast and that you are at risk of flooding, cover your air vents with thick plastic sheeting from both the outside and the inside. 
4. Check your sealant surrounding doors and windows. Make sure that any gaps or holes in the sealant surrounding the doors and windows are filled in. This will help stop rain water from finding its way into your home. 

Water Damage isn't a DIY Project

12/19/2017 (Permalink)

Trained and Equipped to Quickly Dry and Protect Your Home and Belongings

A mop and common household cleaning products may not be enough for black water intrusions. SERVPRO is trained to safely clean and restore your home, utilizing the following procedures:

• Identify the Source/Type of Water
• Measure Temperature and Humidity for Drying Analysis
• Survey the Extent of Damage and Inspect the Premises
• Perform Emergency Water Extraction
• Move and Block Furniture
• Provide Floor Service
• Inspect Carpet Pad/Carpet and Provide Service
• Apply Necessary Treatments (Disinfectants/Deodorization)
• Utilize Dying Equipment and Monitor Drying
• Dispose of Refuse

Emergency mitigation means that under normal circumstances, SERVPRO is on-site within four hours to begin drying and decontaminating your home and restorable contents. SERVPRO is trained and understands how to manage the drying process. By utilizing the proper equipment and moisture measuring devices, a structure is quickly and thoroughly dried, which helps prevent secondary water damages. 

Safety First

Abiding by OSHA guidelines and all applicable health regulations, SERVPRO removes moisture, sewage, and contaminants, disinfecting and deodorizing as they safely clean your home and restorable belongings. 

Any water damage in your home is bad. Especially when the water contains potentially harmful bacteria that can affect the health of your family and the value of your home. Toilet overflows, sewage backups and other dark water intrusions are more than nasty, smelly messes; these biohazardous damages also introduce harmful microorganisms into a home, as well as the moisture necessary to support their growth. 

SERVPRO understands how disruptive black water damages can be for your entire family. For this reason, SERVPRO offers 24-hour emergency response, and, under normal circumstances, will have trained, uniformed technicians on-site of a water damage within four hours to begin emergency mitigation services. By responding quickly with a full line of water cleanup and restoration services, SERVPRO can help you regain control quickly while drying, deodorizing and protecting your home and belongings. 

So, before you risk your health by attempting to clean up the mess yourself, call your local water damage cleanup and restoration experts at SERVPRO of South Albany County. 

Understanding Different Water Types

12/19/2017 (Permalink)

When your home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup. There are three types of water. Clean water is water from a broken pipe, or other water source. The term gray water is when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals. When you have a water damage, don't leave your property to chance. Call SERVPRO. Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive. 

Damage from Clean Water

• Shut off the water source if possible or contact a qualified professional to do so.
• Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water, as electrical shock hazards may exist. 
• Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items. 
• Remove and prop up wet upholstery cushions to allow even more drying. 
• Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place. 
• Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining. 
• Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner. 
• Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water

• Avoid all contacts with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items. 
• Do not walk through contaminated areas, as you could spread damage to unaffected areas. 
• Do not turn on the HVAC system if there is a possibility of spreading contaminated air. Do not use household fans to dry the structure; air flow could spread contaminants. 
• Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas. 

Holiday Safety Tips to Prevent Fires

12/19/2017 (Permalink)

Lights, candles, action- it’s the holiday season again. Brightly lighted decoration, elaborate meals and large gatherings are all apart of traditional holiday celebrations. Unfortunately, these seasonal traditions also cause an average of 230 home fires each year, with an average of 4 deaths, 21 injuries and $17.3 million in property damage.

Christmas tree lights and candles are just two of the holiday traditions that increase the likelihood of a fire starting in your home. There are about three times as many cooking-related fires on Thanksgiving Day and almost twice as many on Christmas Day as there are on non-holidays. It only takes a single distracted or careless action to turn a family get-together into a tragedy.

Homeowners can help keep their homes and their families safe during the holiday season by understanding the dangers and taking some simple, commonsense precautions.

Holiday Cooking Fire Facts
Thanksgiving Day has three times the average number of reported home structure fires involving cooking equipment.
The two other peak days for cooking-related fires are Christmas Day and Christmas Eve.

Holiday Cooking Safety Tips
Supervise items on the stove top. Fifty-eight percent of Kitchen Fires involve ranges: homes with electrical cook tops have a higher risk of fire than homes with gas cook tops.
Keep flammable items-potholders, packaging, wrapping, wooden utensils, loose clothing-away from the stove top.
Don’t let lack of sleep or alcohol consumption affect your ability to concentrate on preparing the meal.

Holiday Decorating Fire Facts
Half of all holiday decoration fires start because the decoration is too close to a heat source.
On average, 32 candle fires are reported each day. December is the peak month for candle fires.

Holiday Decorating Safety Tips
Keep all decorations away from heat sources like radiators, portable heaters and fireplaces.
Use flameless candles.
If you do use traditional candles, burn them in sturdy candle holders, well away from the drapes and other flammable materials. Never leave them unattended and never allow them to burn down to less than one inch in length.

Christmas Tree Fire Facts
50% of live tree fires occur between December 22 and January 5.
31% of tree fires are caused by electrical problems.
14% involve decorative lights.

Christmas Tree Safety Tips

Keep live trees well-watered to reduce the chance of fire.
Check wiring on lights for breaks and wear, replace worn strings and don’t exceed manufacturer guidelines for connecting multiple strands of lights.
Don’t leave tree lights plugged in when you are away from home or asleep.

“We hope these tips will be a reminder to area families to make fire prevention a priority in their holiday preparations, so they can spend the season enjoying family and friends, not dealing with the aftermath of a fire.”

For more fire prevention tips and information about fire and water damage restoration services, contact SERVPRO of South Albany County at 518-456-1111.

Commercial Water Damage Restoration in Albany County

12/19/2017 (Permalink)

Quick and Efficient Water Restoration Services

Water and flood damage in the capital region can have a significant impact on your business. It can destroy valuable items and documents, and undo work that took many years to complete. Worse still, you may have to relocate while the building is undergoing repairs. In the end, you may lose a lot of time and even important clients along the way.

When a water disaster happens, you can count on SERVPRO for quick and efficient commercial water damage restoration services in Albany NY. We have a thorough emergency response team that can return your premises to preloss conditions in no time, "Like it never even happened."

The first step our IICRC-trained technicians take is using special equipment to inspect the severity of the commercial water damage. Once this is done, they begin extracting any standing water. The exact process depends on whether the water is inside the property or on the property (or both, in some cases).

To counter water damage under the property, we use an extractor to vacuum up the water so that the contents are no longer soaking wet. If the culprit was a broken pipe, we fix it and then eliminate contaminated soil, spray antimicrobial products, and add new, fresh soil.

To deal with water damage inside the property, we first remove the furniture from the area or place it on blocks. If the carpeting and padding were contaminated with dirty water, we usually throw them away. Clean water can be dried off of the carpet using special procedures. If the wall also sustained water damage, we make small holes to allow air movement for a quicker drying process.

When plumbing leaks happen in a multi-story building like a hotel or office building, switching off the water supply at the main valve is important to prevent further water damage.  We identify where the problem is and then check whether the water valve is located nearby. Turning off the water supply at the mains can also prevent additional damage from mold and mildew. Keep track of your monthly water bills and maintain safety protocols at your business to minimize commercial water damage.

If you detect the presence of water damage in your premises, SERVPRO can help restore your property. We’re Faster To Any Size Disaster, and our technicians have access to advanced tools and products to ease the restoration process. For queries and emergency services, we are on call 24/7.

The Benefits for Commercial Clients

12/19/2017 (Permalink)

Multi-family, Residential and Commercial Property Managers

If you work in the property management industry you understand the value of a quick response and fast turn around time when it comes to an emergency situation. A quick response time can mean a reduction in the size and scope of the damage, It can also mean the difference between having a chance at saving business critical documents and equipment for the clients that are most important to you.

Multi-family, residential and commercial properties throughout the region have seen better days. Despite proper maintenance, many 30 to 50 year old structures were in danger of slowly succumbing to the severe showers saturating Albany in early spring.

Our area experienced record setting rainfall, causing intermittent flooding throughout the area. Strong winds ravaged roofs, hurling twisted limbs and branches into gutters, which sagged under the weight of rainwater. Our crews were out mitigating various types of water damage, remediating and restoring apartment complexes, commercial offices, retail establishments, and government property.

Commercial Client Benefits

Choosing SERVPRO for your commercial damage mitigation accrues you benefits not limited to:

• Working with you to tailor the solution to you, priding ourselves in accurate and straightforward communication.

• 34 years of experience sets us apart from the competition, we are the leader in commercial damage mitigation.

• Every large commercial loss is supervised by a local commercial operations manager to help ensure seamless communication and timely mitigation.

• The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are pre-qualified and strategically positioned throughout the United States to handle any size disaster.

We are Faster to Any Disaster!

An extra wet winter meant SERVPRO answered the call for commercial property managers in the capital region.

Call us today!

Contact the Commercial Fire and Water damage experts at SERVPRO.

How to Make Your Office Smell Good

12/19/2017 (Permalink)

We notice if something smells particularly bad or particularly good, but average smells don't usually generate a lot of notice. However, scent can actually affect your mood, for better or worse. That's why it's important to ensure that your office smells good, but not overpowering.

Deodorization and Odor Removal

The first step to making an office smell good is to sniff out the source of any negative odors. This can be surprisingly difficult, as the culprit might be hiding in the walls, ceiling, or floor. Here at SERVPRO, we're pros at finding and eliminating the source of any negative odors.

Once we've determined what's causing an unpleasant odor in your office space, we use industry-leading deodorization methods to target and remove both the negative odor and its source.

Adding in Positive Scents

While removing an odor can make a huge difference in the smell of a space and on employees' moods, it often isn't enough. Olfactory bulbs, which are the parts of our body that process scents, have a direct effect on the parts of the brain which process emotion and learning. This means that adding positive scents to the office can make working there an incredibly pleasant experience, and can also function to improve productivity!

Scents proven to increase mood and focus are:

Lemon, Jasmine, Rosemary, Peppermint

• Lemon can promote concentration and produce calming effects. It also contains natural antibacterial properties, which can be a lifesaver for offices!

• Jasmine has been shown to lift your mood by producing feelings of confidence and increasing optimism and energy.

• Rosemary helps to improve focus and clarity as well as fighting physical tiredness – great effects for a workplace to have.

• Peppermint increases concentration, focus, and acts as an energy booster to help you come up with brilliant ideas.

Just be careful not to overdo any aromatherapy, as too much scent in the workplace can cause productivity to drop or irritate allergies.

If you have a need for odor removal or deodorization services in the Albany area, SERVPRO has the technical experience, know-how, and professional savvy to make your office smell brand new again. Contact us today to see how we can help your business smell its best!

3 Tips to Keep Your Construction Site Clean

12/19/2017 (Permalink)

A dirty and disorganized construction site will not only make for an eyesore but will also present serious health and safety risks to workers, supervisors, and anyone who visits the site. With the huge volumes of waste that accumulate during and after a construction project, cleaning as well as managing and disposing of waste is likely to present a major challenge. To ensure that the project is completed within the set time-frame and avoid unnecessary complications, you should consider following these tips to keep your construction site clean.

Have clean-up tasks regularly

With the different materials used in construction sites, it would be important to separate the scrap material. Materials such as concrete, metals, and wood can be piled up in an organized manner before being recycled. You should also identify effective and safe ways of disposing of materials that are not recyclable.

To ensure that cleanup tasks are carried out on a regular basis, specific tasks should be assigned to individual workers. This will help to hold each worker to account at the end of the cleaning exercise. For better services, you should consider hiring commercial cleaning services.

Place trash cans on site

Having trash cans and dumpsters on the site will make it easy for you and the construction workers to manage waste. In case there are smaller scraps that cannot be categorized in any specific pile, the trash cans will hold them until the designated time for getting rid of waste. Workers at the site will also have a place to place any wrappings, bags, and containers after eating or drinking various products. In the end, you will have a clean construction site that promotes the health and safety of all workers and visitors.

Choose a responsible contractor

Any responsible and professional construction contractor understands the importance of keeping a construction site clean. Such a contractor will be aware of the various Albany laws relating to environmental conservation. This is why you should shop around before settling on a contractor of your choice. Contractors who have been in business for a number of years will have the experience needed to maintain a clean construction site. This will ensure that they educate everyone at the site on the importance and effective ways of promoting a clean and safe working environment.

With these simple tips, you will create a safer and more productive work environment. This will go a long way in helping you to avoid expensive lawsuits and claim settlements.

How to Keep Your Flooring Shining Bright

12/19/2017 (Permalink)

We spoke about how to properly maintain commercial carpeting in our last blog, but what about the commercial properties that have purchased hard surface flooring instead? We’ve got those commercial properties covered in this article. Although many people view hard flooring as an easier cleanup, it still takes the proper care and maintenance year round to keep it looking presentable and clean.  According to the Institute of Inspection of Cleaning and Restoration Certification (IICRC), the first step to maintaining your hard surface flooring is identifying the type you have. The IICRC states that there are primarily six different categories of hard flooring such as, natural stone, concrete, ceramic, wood, resilient and specialty. Each category may take a different method of cleaning to ensure that it lasts a long lifetime.

·      Using a walk off mat is critical to keeping dirt and extra contaminants from entering your building and sticking to your flooring. Just as dirt wears down carpet, it also can damage and cause erosion on hard surface flooring. According to the IICRC, five feet of walk off mat will reduce dirt from entering the building by 33% and 25 feet of walk off mat will reduce almost all dirt by time the person has entered your clean Nashville business.

·      Make sure to clean up spills right upon discovering them. This is not only extremely important for your customers’ safety, but also will stop from causing a stain or water damage on your flooring. Find the proper cleaning product for the type of flooring you have, mark off the area, clean the spill up and dry the area fully before letting people walk back over the surface.

·      We spoke previously about vacuuming carpet regularly to eliminate dirt build up and although there is isn’t much material for dirt to build up on with hard surface flooring, the dirt will cause erosion, breaking down the flooring and possibly causing visible damage. Make sure to provide daily maintenance to the surface by mopping, scrubbing and cleaning the area thoroughly after the commercial traffic is done for the day. This will lead to a longer lifespan and will help eliminate replacing the flooring early on.

·      Last but not least, sometimes it’s nice to treat your flooring to some special treatment. If there are stains or tough to clean spots that have developed over time, this doesn’t always mean that the floor needs to be replaced. Contact your local restoration company to help clean the surface with their specialty equipment.

Emergency Planning for a Storm

12/19/2017 (Permalink)

How quickly your company can get back to business after a tornado, fire, or flood often depends on the emergency planning done today. The regular occurrence of natural disasters demonstrates the importance of being prepared for any emergency. While each situation is unique, your organization can be better prepared if you plan carefully, put emergency procedures in place, and practice for all kinds of emergencies.

The following are basic measures business owners and managers can take to begin preparing.  A commitment to begin planning today will help support your employees, customers, the community, local economy, and even the country.  It also protects your business investment and gives your company a better chance for survival.

Develop a Business Continuity Plan.

Your organization’s risk needs will vary depending on the specific industry, size, scope and location. Begin by reviewing your business process flowchart, if one exists, to identify operations critical to survival and recovery. Carefully assess your internal and external functions to determine which staff, materials, procedures and equipment are absolutely necessary to keep the business operating. You should also establish procedures for succession of management.

Review Insurance Coverage.

Inadequate insurance coverage can lead to major financial loss if your business is damaged, destroyed or simply interrupted for a period of time. Insurance policies vary; check with your agent or provider about things such as physical losses, flood coverage and business interruption.  Understand what your policy does and does not cover.

Prepare your Emergency Plan.

Your employees and co-workers are your business’ most valuable asset. Communication is central before, during and after a disaster. Include emergency information in newsletters, on your company intranet, in periodic employee e-mails and/or other communication tools.

Practice the Emergency Plan.

Some disasters will require employees to leave the workplace quickly. The ability to evacuate workers, customers and visitors effectively can save lives. If your business operates out of more than one location, establish evacuation procedures for each individual building. If your company is in a high-rise building, an industrial park, or even a small strip mall, it is important to coordinate and practice with other tenants or businesses to avoid confusion and potential gridlock.

Secure Your Facility and Equipment.

Install fire extinguishers, smoke alarms and detectors in appropriate places. Secure all entry and exit points and plan for mail safety. Plan what you will do if your building, plant or store is not usable. Secure valuable equipment.

Improve Cyber Security.

Protecting your data and information systems may require specialized expertise, but even the smallest business can be better prepared. Use anti-virus software and keep it up-to-date. Don’t open e-mails from unknown sources. Use hard-to-guess passwords. Protect your computer from intruders by using firewalls. Back up your computer data and download security protection updates known as patches regularly.

How to Handle Flood Damage from a Storm

12/19/2017 (Permalink)

It is tragic when a flood brings devastation and water damage to your home. But rapid water removal, clean up and repairs certainly must get under way for you home to get back to normal with minimal losses.
 
Safety is a top priority. After the flood damage, evaluation of the home's safety issues must be completed before you dare to enter your home again. 
 
You do need to call your insurance agent to ascertain if you are covered under your standard home owners policy or if you do possess flood insurance. An insurance adjuster will be dispatched to your property to inspect the damage and eventually offer a settlement. Ask for help in retaining a competent water damage restoration company.  We can assess and document all water damaged items, help you with your claims and paperwork, and expedite the water removal and restoration. We can check your home for structural damage and any possible electrical issues since water and electricity are a dangerous duo. This inspection will indicate to you the severity of the water damage that your home has suffered and any potential health issues you may have to address during the process of getting the flood damage repairs done on your home. 
 
When these concerns have been addressed, and if you have been given permission to enter your home, you should also document all the flood causing water damage for insurance purposes. Be sure that you do take pictures of the flooded areas of your home and any damaged belongings, including damaged furniture. This, along with the input from SERVPRO,  will help you to be fairly compensated by the insurance company. 
 
Once you have done the documentation and the adjuster had done his inspection, then the clean up starts to get under way. The home needs to be made dry and needs to be cleaned up as soon as possible to prevent any other damage from occurring. This will also lessen the likelihood of mold and mildew growth. Contamination is a given if the flooding is the result of groundwater intrusion, whether from rain, bodies of water, or a sewage blockage. Do not attempt to clean and sanitize on your own. The potential for future illness is too great.
 
It is wise to call the professionals from SERVPRO; because they can immediately begin to pump out the water and mitigate on-going water damage. And they have the skill and knowledge, along with the professional equipment required to start and complete the entire restoration process for you. 
 
After the water removal and clean up are in operation, then repairs need to be done. They could be extensive, depending on how much structural damage has occurred and the condition of the contents of your property. SERVPRO can start with water removal and finish your project with complete water damage restoration "Like it never even happened."

SERVPRO are the Storm Damage Experts

12/19/2017 (Permalink)

Quick Response and High Standards Will Leave you Satisfied after Remediation

When heavy rains and high winds hit hard, property destruction and loss can be devastating to you as a homeowner. Structural damage to the exterior of your home is followed by interior devastation from water and winds. Storm damage is rarely isolated to just a few buildings in an area adding the challenge of finding a restoration company that can respond swiftly to your needs to an already anxiety provoking situation. SERVPRO delivers the help you need swiftly even when a local disaster is widespread as we are able to call upon a network of over 1,650 franchises nationwide to respond if the need is great. 
 
Storm damage can feel overwhelming, but your fear and panic will disappear when our team of professionals responds to your water, wind and flooding repair and restoration needs. Your particular situation is of paramount importance to us, and you need not worry that your repairs and restoration will take a back seat even when many in your area are struggling to recover from the same issues you face. Choosing our company puts in motion a vast support system, but our local ownership means you will receive a personalized approach to your particular situation, efficiently returning your home back to its pre-storm condition just “Like it never even happened.” 
 
Placing your trust in SERVPRO for your storm damage needs will reap you benefits that less qualified companies simply cannot deliver. We use state of the art equipment to clean, repair and restore your home and in the process, we also restore your and your family’s peace of mind. Our technicians are highly trained and qualified, current in Institute of Inspection Cleaning and Restoration Certification (IIICRC) for any procedure needed to bring your home back to the comfortable and comforting refuge you deserve. We also work closely with your insurance company, ensuring that all the work necessary is approved and compensated according to the terms of your policy. Our high standards and relentless drive to do the job on time while meeting local specifications means you and your family will quickly return to the quiet enjoyment of your house and neighborhood. We are not satisfied until you are happily back in your restored dwelling. 
 
Once you make sure that your family is safe after a major storm, your first call should be to SERVPRO.

Where to Test for Black Mold

12/19/2017 (Permalink)

Black mold is one of the worst fears you might have as a homeowner. Toxic black mold grows in common household features such as carpet, drywall, insulation, and sub-flooring. It grows when these household materials have been in contact with moisture. As it grows, it releases spores into the air. 

Where to Test for Black Mold

Testing for mold is essential, and you should have a dwelling inspected for black mold before you buy it or sign a lease. If you suspect there may be black mold in your home, or you have never had your home tested, contact SERVPRO of South Albany County for professional mold remediation services in the area. While many aspects of home-ownership can be handled in a D.I.Y. fashion, black mold is not something to be messed around with.

Carpet

Black mold loves to live on the carpet. Dust collects in carpet fibers and those same fibers trap the humidity and dampness that enables mold to grow. Carpets in below-ground levels are especially susceptible to mold as there is more humidity there.

Carpet mold is often not visible from the surface, except in severe cases, which makes testing for it necessary even if you don't see any evidence.

Air Conditioning and Heating Vents

Air conditioning and heating vents actually create ideal conditions for black mold to grow. Dual-purpose vents that both heat and cool your house raise that risk as they are in constant use.

When you have mold in your air vents, those spores are being circulated throughout your home. The sooner you can perform mold remediation procedures, the better. SERVPRO of South Albany County has a 24-hour mold emergency service hotline to quickly begin the process of cleaning your air vents.

Drywall

Mold is unfortunately common in drywall, as it traps humidity. This is especially common as the seasons change from winter into spring. Because of the nature of it, mold in drywall is rarely visible except in severe cases. For this reason, it's imperative to have a potential home be tested for mold in the walls before you sign a lease or put down a deposit.

How to Remove Mold for Good

12/19/2017 (Permalink)

Mold is a serious problem. For some Albany County homeowners, it can cause problems for the foundation of their home and even trigger health issues. At SERVPRO, we know how dangerous it is. Many of our clients want to know how to prevent mold from coming into their home and prevent it from coming back. Many homeowners are delighted to learn there are easy steps they can take that will help with mold remediation. Such steps can help make sure the mold stays away from all areas of your home.

Moisture and Humidity

This problem is frequently caused by too much moisture and humidity in the home. Water encourages the growth of spores. If the initial treatment did not stop the problem, it's a good idea to think about where water in the home originates. We do our best to examine each area to make sure there is no problem with water. However, sometimes things can be missed. Water may be coming from other areas of the home as a result of a new problem. In that case, steps need to be taken to remove the moisture again.

Ventilation

Clean, fresh air can help get rid of mold. New mold remediation efforts may focus on bringing cleaner air into the home. It's a good idea to think about air circulation. If the air is stagnant, the problem can recur. Items like a ventilation system in each bathroom can help. Ventilation systems help remove water vapor and improve air circulation in your home. They're easy to install and can be turned on after a quick shower to remove the moisture in the air.

Periodic Cleaning

In addition to a ventilation system and a complete inspection of the property, it also helps to clean as often as possible. Cleaning helps with mold remediation efforts by keeping humidity and moisture at bay. Spills should be mopped up quickly. Vinegar is an effective cleaning agent that kills most mold species instantly. Distilled vinegar can be poured into a spray bottle and used to clean the walls each month. This will help kill any new spore growths. Wipe it down after cleaning to keep moisture out of your home.

Benefits of Mold Remediation

12/19/2017 (Permalink)

Excess moisture in your home, whether from a flood, leaky pipe, or  high humidity, can lead to mold growth. Once mold grows, it requires a company such as SERVPRO of South Albany County to safely and completely remove mold and mold spores and prevent its return.

Due to heavy rains and high humidity, Albany County homes are at risk for excess interior moisture. This leads to the growth of mold and mildew in the home. Basements, attics, and crawl spaces are especially susceptible to mold, though it can occur in any area where there is dampness or moisture. Mold remediation ensures that mold is safely and completely removed from an area while also preventing further growth. 

Remediation is a multi-step process that requires a certified and licensed professional such as SERVPRO of South Albany County. It is not safe to attempt as a do-it-yourself task. We can test the areas to see where mold spores are located and what kind of mold is growing to best combat the problem. Once that is determined, technicians seal off the area with heavy-duty sheeting and duct tape to prevent mold from escaping. Then, we remove all objects that can not be clean, such as porous items like drywall that has mold grown all the way through.

After sealing and removing items from the home, work can begin. Technicians use air filtration and professional-grade cleaning agents to start the process. We scrub and clean the area off of non-porous items such as wood and tile. The detergents used are effective and environmentally-friendly and safe for homes and businesses. Once clean, technicians dry the area using fans and dehumidifiers. We also search for the cause of the mold growth if not already treated. 

Mold remediation will ensure your Albany County home is safe and healthy for you and your family. If your home has had water damage, whether minor or major, or there are damp or humid areas, it is a good idea to call a professional company to test and see if remediation is required. Call us to set up an appointment today!

The Top 3 Warning Signs for Mold

12/19/2017 (Permalink)

Nothing sends shivers through a homeowner's spine like mentioning the word "mold." Not only can it cause damage to your home and make it hard to sell, it also can be a health hazard to you and your family. Here are three warning signs of this insidious fungus that you don't want to ignore:

1) Water spots

Any wet spot in your South Albany County home can be a potential sign of fungus growth. This can include water spots on your ceilings or walls, or on floors in your basement or crawlspace. If you find evidence of water spots, you need to find the potential moisture source and get it taken care of promptly. Using a highly-recommended remediation company like SERVPRO of South Albany County is the best option.

2) Discoloration

If you find a spot on a wall or floor that's discolored, it is a potential sign of mold. Discoloration that is green or black is a definite warning sign of fungus growth. However, any discoloration can mean growth is present, even if it isn't of the tell-tale colors.

3) Bad smell

If you have fungus growth in your home, it can cause a bad smell. Depending on the type of growth and how much of it you have, you could have a very strong smell or one that is faint. It can smell musty or earthy, or it can produce a smell that is more pungent. Any bad smell needs to be investigated.

Mold can be harmful and is not something to be ignored. If you experience any of these warning signs, call SERVPRO of South Albany County to investigate. Our staff receives extensive training on how to effectively deal with mold infestations. We also have the equipment and start of the art techniques to carry out remediation tasks and keep your home safe and clean.

Tips for Cleaning Your Chimney

12/19/2017 (Permalink)

At SERVPRO of South Albany County, we know the lovely warm glow a chimney can add to any home. Sitting in front of a fireplace in your Nashville home on a crisp day is a wonderful way to relax and enjoy an evening with family. There is nothing more important than keeping your home and family safe. To help keep those fires going, it's useful to make sure the chimney is periodically cleaned. Chimney cleaning can help a fireplace stay in good shape and reduce the risk of a fire breaking out in your home. Additionally, the chimney allows smoke, fumes and dangerous toxins escape the home through its ventilation. Read on for some helpful tips on having your chimney services.

Inspect the Brick

All chimneys should be completely cleaned at least once a year. Proper cleaning is important to make sure that the chimney is in good working order. Any homeowner should also perform an inspection on their own. This can help identify any potential problems that must be addressed as soon as possible. It's a good idea to bring a flashlight and have a good look at the floor. All the ashes in the chimney accumulate here. The flooring needs to be kept in good shape to make sure the fire can be turned on. Note any problems with the brick surrounding it. The bricks used in a fireplace are more heat tolerant than ordinary bricks. They need to be maintained to prevent any fire in the fireplace from spreading to other areas of the home. If a single brick is out of place, this can make the rest of the chimney far less functional.

Have a Look Up

After having a good look at the area surrounding the fireplace, it's a good idea to have a look at the rest of the chimney. Put on some old clothes and get in the area surrounding the fireplace. Have a look at the chimney area. You should see if there's any obstruction or other issues. Small birds and rodents often find themselves stuck or you could have a thick layer of creosote and soot sticking to the flue and masonry inside the chimney. When this gets too thick, all it takes is a spark and you have a chimney fire on your hands.

According to the National Fire Prevention Association, 30 percent of home fires are caused by chimney fires. Be sure your home is not one of them and have your chimney cleaned regularly. If you do run into trouble with smoke or fire in your home, give us a call. At SERVPRO of South Albany County, we take pride in making it like it never happened.

5 Ways to Prevent Electrical Fires

12/19/2017 (Permalink)

In the United States, 50,900 fires each year are attributed to electrical failure or malfunction, resulting in 490 deaths and 1,440 injuries. And almost every one of those injuries or deaths could have been prevented. The fact is that many fires of this nature happen because of human error. Taking preventative steps now will help you avoid a fire in the future. Here are five ways you can prevent such a fire in your home or business.

1) Fix or replace broken plugs and cords

Frayed electrical cords and broken pugs can overheat or throw off sparks. Both of these can cause a fire. It is not difficult to replace most appliance cords or plugs. If you are not able to do the work yourself, an electrician can do the work for you.

2) Don't overburden electric outlets

Plugging too many appliances or electronics into the same outlet can cause overheating. An overheated plug can spark or blow out completely and cause a fire. If you need to plug more than one thing into an outlet, use a power strip with built-in overload protection.

3) Have faulty wiring fixed

If you have flickering lights, buzzing outlets, or breakers that constantly trip, you have faulty wiring somewhere. Faulty wiring is often hidden in the walls or ceiling cavities. So, leave faulty wiring to an electrician. He can diagnose and fix the problem quickly and effectively.

4) Keep flammable materials away from electrical appliances

Your home and business abound with flammable materials, such as paper, rugs, draperies, towels, and blankets. Keep electrical appliances well away from these flammable materials. This includes electric heaters, hair dryers, irons, and lamps. Never hide cords under rugs because they can overheat and cause fires.

5) Get an electrical inspection done

If your home or business is an older property, consider a thorough inspection performed by a professional electrician. Older homes often contain aluminum wire or even knob and tube wiring, which are both prone to cause fires more than modern copper wiring. It may be time to rewire your century-old building.

Each of these tips will help you prevent an electrical fire from starting in your home or business. Now, if the worst happens, and you do sustain damage from a fire, you need the help of professionals to get your home and business straightened out. Call on the fire damage restoration specialists here at SERVPRO of South Albany County.

How to Prepare for Rainy Days

12/19/2017 (Permalink)

Your home is your most valuable asset so don’t get caught in the rain.  Take steps now to secure your property before April showers dampen your mood.  

Storms can happen in the blink of an eye with little to no warning.  The aftermath of not being prepared can be stressful and costly.  Taking the time to address a few key areas of concern can make a huge difference between staying high and dry or up to your knees in water.  One of the best things you can do to get prepared is to pretend there is a storm coming right now and take action.  

1. Go out and purchase any supplies you may need should you lose power or water supply for a period of time; batteries, a backup generator, bottled water, canned foods and gas just to name a few.  By having these items ahead of time, you can avoid standing in line for hours and risking supplies running out.  

2. Make sure that you have the proper insurance plan in place. Check on your policy so that you are familiar with what is and what is not covered and to make sure that everything is current.

3. Do what you can to secure your property. Seal up any cracks or gaps around windows and doors and check your roof for any broken or loose shingles. Installing items such as window shutters, garage door braces, and roof clips can all help to protect your home as well.  These resources can be costly but they can save you money in the long run!  

4. Take care of the trees surrounding your home.  Make sure to keep trees pruned and healthy.  Remove any dead branches and trim back any limbs that could become a danger to your house.  Overhanging limbs can scrape the roof and damage shingles or can bust through windows.  Properly maintaining your landscaping is an easy and necessary task in being proactive against storm damage.  So, keep your yard picked up and clear of debris.  

5. Also, secure patio furniture and pick up any items such as sporting equipment or lawn items and put them in an appropriate storage space.  

Storms are truly unpredictable and sometimes damage is unavoidable. Taking proactive measures can help but also be sure to have the contact information for your local service company handy should you need help with the aftermath!

Protecting Your Home or Business from Storm Damage

12/19/2017 (Permalink)

Snow isn’t the only thing leaving its mark on our homes this time of year. It may not be springtime yet, but storms are still whipping through cities causing power outages and home damage. According to the National Storm Damage Center (NSDC), damage caused by trees during severe weather, account for over $1 billion in property damage. Broken limbs or trees can cause mass amounts of damage to your property if they make contact. Such damage can be done to roofing, siding, windows and even structure to the home, causing lots of expensive repairs. Unfortunately there is no way to stop the unpredictable weather, but there are ways to prevent damage from happening to your home. 

Assessing your tree

The National Storm Damage Center insists on trying to keep trees healthy and surviving as long as they’re not posing an immediate threat, but how do we know if the tree is ready to be taken down or not? There are different ways that a tree can be assessed to give you a better answer to that question.

·      Broken limbs – the larger amount of large limbs that are broken on a tree, the less likely it is to survive or recover from storm damage. This tree is unfortunately probably ready to be taken down.

·      Amount of limbs broken – A tree showing more than 50% of it’s limbs broken or damaged means that it will most likely have a difficult time producing leaves in the upcoming season, therefor making it harder for it to survive.

·      Leader branch – Is the upward-trending branch at the top of the tree broken? Without this branch being intact, it is likely that the tree’s growth will be stunted, making it less likely to survive.

·      Location – Last, but not least is location. Saving trees is important for our environment, but keeping lives safe is obviously more important to us. The biggest decision on whether to keep a tree in your yard or not is purely the location of the tree. Is it in a location that could cause damage or injury to your home, car or family if it were to break? If so, it is better to be safe than sorry and get it removed before a storm comes through. 

How to Prevent Water Damage While You're on Vacation

12/19/2017 (Permalink)

One of the highest insurance claims by homeowners is water damage, according to a study done by the Insurance Information Institute. In fact, leaky pipes and in often cases appliances cause millions of dollars of damage in freezing weather and storms annually. While you’re on vacation, it’s no surprise that a leaky pipe can burst and cause hundreds of dollars of repairs. This is why it’s important to read our steps below on how to prevent water damage to your home while you’re away.

Step 1. Check for Leaks Before Going on Vacation

Before embarking on your trip, check pipes under your sinks and the water heater for any rust, cracks, or damage. You should also check the seals around your windows to make sure there are no cracks that might cause water damage. Additionally, check the exterior of your house and see what condition your roof shingles are in. If any show damage, getting them replaced before leaving for vacation is a good idea.

Step 2. Inspect Your Major Appliances

It’s important that you inspect the hoses that connect to important appliances in your home, such as dishwashers, washer/dryers, and refrigerator. If there is any damage, you should get the hose replaced before you leave to prevent extensive water damage.

Step 3. Clear Out Your Gutters

Make sure to get any debris out of your rain gutters before leaving for vacation. This way, you won’t have any blockages that can cause damage while you’re away.

Step 4. Inspect Your Sump Pump

Make sure it is in good condition and clear any debris from clogging the pit. You should also run a few tests, listening to the sounds it makes and making sure that the water in the pump is actually going outside. You should also install a battery-powered backup in case there is a power outage while you’re away.

Step 5. Insulate Exposed Pipes

If you are planning on being away from your home during the winter, it can be a good idea to insulate any exposed pipes. This will prevent them from freezing while you are away.

Step 6. Get Someone to Check on Your Home

Call a friend or hire a professional house sitter to check on your home every week while you are gone. Instruct them to ensure that the heat is always on if your vacation is during the winter. Also, show them where the water main is in case of an emergency.

Step 7. Turn Off the Water

Lastly, if you cannot find someone to check on your home, you should turn off the water main. You will also want to drain the pipes completely so that they do not freeze or burst during the colder months. To do this, run the water and flush your toilet after you turn off the water. You should also open the cabinets under your sink to let the warm air surround the pipes.

How to Spot Water Damage Early

12/19/2017 (Permalink)

Spotting Water Damage Early

Water is one of the most important natural resources. However, when there is a leak in your roof or plumbing system, water damage will make for one of the most stressful problems you will face as a homeowner. Before water can cause damage to your property, you will need to identify the problem and request professional help.

Standing water

If you notice standing water around your property, you should suspect a problem with the plumbing system or flooding. Regardless of the source of the problem, stagnant water will weaken the foundation of your home if allowed to stand for a considerable period of time. The water will also form a breeding ground for mosquitoes.

Water spots and stains

Another common sign to look for is water spots and stains on your walls and ceilings. While there will be no visible water in such cases, any leaks that manifest in this form could damage your drywall or wooden flooring. Once you notice this sign, you should consider assessing the extent of the damage to take the necessary measures.

Mold

If part of your home is damp and has been out of sunlight for a while, mold may start growing on the surface. While it is possible to treat and remove mold that grows on these surfaces, it would be important to hire the best experts.

Evidence on walls

If your drywall is sagging or appears to be saturated, this could be a sign that water is causing damage to your property. Some of the other subtle signs you should never ignore include bubbling or peeling paint. Such defects should be repaired before water deteriorates your building material further.

Musty smells

If your home is not well ventilated, odors and smells will be trapped in the space in case there is a persistent leak. The smells will not only be a sign of damp areas but could also be an indication of mold growth.

Sounds of water running

When you are sleeping at night and the house is quiet, you may hear sounds of running water in the pipes or dripping inside the walls. This could be a sign of water damage.

Once you have noticed any signs of water damage, it is advisable to call a reliable company to carry out repairs. SERVPRO of South Albany County has the expertise and experience to help you address such problems and prevent them from recurring.

Storm Flood Tips

12/18/2017 (Permalink)

Flood Tips and Action Steps

After a Flood

Safety First (For businesses and home owners)

• Account that all employees or family members are safe by establishing evacuation plans in advance, identifying areas outside the building that are designated meeting places. Assign select individuals to keep a list of their assigned team's names and contact numbers in order to account for their whereabouts. 
• If water enters the building and evacuation becomes impossible, move to an upper floor, and wait for rescuers. 
• While evacuating, avoid attempting to drive through floods or rising water, nearly half of all flash flood fatalities are auto-related. 
• Do not touch electrical equipment if you are wet or standing in water. 
• Do not walk through moving water. Even six inches of moving water can make you fall. 
• Use no open flames (there may be gas escaping from ruptured mains.)
• Avoid floodwaters. Water may be contaminated by oil, gasoline or raw sewage. Water may also be electrically charged. If the water has entered the structure through the flooding of a creek, stream or river, or if it has filtered through insulation during its intrusion, it is considered to be black water and could be hazardous to your health. Avoid contact with contaminated items as much as possible. 
• Stay out of any building if it is surrounded by floodwaters. 
• Listen for news reports to learn if the community's water supply is safe to drink.
• Return only when authorities indicate it is safe.

Secure the Property

• Contact local emergency officials. 
• Secure main entrances to building. 
• Alert security company and Alarm company of the situation. 

Stabilize the Property

• Open basement or low-level windows to equalize water pressure on the building's foundation and walls. 
• Begin water damage mitigation steps only if local emergency officials deem the structure safe to enter. 
• Notify your insurance agent or Risk Manager to determine insurance policy guidelines and steps to take.  

Mitigation Tips:

• Take the greatest caution while entering your home, and wear sturdy shoes and protective clothing when dealing with flooded areas. Wear protective clothing at all times. 
• Take photos or video to record conditions of collections and structure. Make sure images clearly record damage. 
• Remove as much excess water as possible by mopping and blotting. 
• Wipe excess water from wood furniture after removing lamps and tabletop items. 
• Remove and prop up wet upholstery cushions for even drying. 
• Place aluminum foil or wood blocks between furniture legs and wet carpeting. 
• Remove any paintings, art objects, documents and other sensitive materials to a safe, dry place. 
• Place fans at 45-degree angles to walls and move large furniture away from walls to create the best air circulation. 
• Appoint a media liaison to report conditions and need for help/volunteers. You may have to limit access to collections. 
• Do not enter rooms with standing water where electrical shock hazards may exist. 
• Do not attempt to operate any electrical equipment while standing in wet or damp locations. 
• Do not leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining. 
• Do not leave oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining. 
• Do no use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors. 
• Do no turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water. 
• Do not turn on heat unless required for human comfort. 
• Do not move objects or collections without documenting their condition. 
• Throw away all foods - even canned goods - that have come into contact with flood waters. 
• If your home has a crawlspace, be aware excess moisture in this area can often foster mold growth. 

For Fires, Every Second Counts

12/18/2017 (Permalink)

Every second counts during a fire. Fire experts agree; people have as little as two minutes to escape a burning home before it's too late to get out. In a matter of moments, a small flame can become a major fire, making it critical to be prepared and have an escape plan in place. A survey conducted by the American Red Cross shows only 26 percent of families have developed and practiced a home fire escape plan. Once a plan is developed, it is critical everyone in the home understands the plan; the best way to do this is by practicing the escape plan at least twice a year. Increase your chance of surviving a fire by ensuring you have working smoke detectors in place, building an escape plan, and then practicing the escape plan. The following are a few suggestions to help you develop an emergency escape plan. 

Draw a map of each level of your home and show all doors and windows. Find two ways to get out of each room. Make sure all doors and windows that lead outside open easily. 

Consider escape ladders for sleeping areas on the second and third floors. Only purchase collapsible escape ladders evaluated by a recognized testing laboratory. Store them near the window where they will be used.

Choose an outside meeting place a safe distance in front of your home where everyone can meet after they've escaped. Make sure to mark the location of the meeting place on your escape plan. 

Teach children how to escape on their own in case you cannot help them. Plan for everyone in your home, with special considerations for elderly or disable individuals. 

Practice your fire escape plan during the day and at nighttime, at least twice a year. 

Keep Fall Fire-Free

The fall season brings cooler temperatures, beautiful colors, and an abundance of outdoor activities. Plan ahead this season to help ensure it is safe and fire-free. 

• Fall decorations, like dried flowers and cornstalks, are highly flammable. Keep these and other decorations away from open flames and heat sources, including light bulbs and heaters. 
• Keep emergency exits clear of decorations so nothing blocks escape routes. 
• Teach children to stay away from open flames. Be sure they know how to stop, drop and roll if their clothing catches fire. 
• Remember safety first when choosing a Halloween costume. Consider avoiding billowing fabric. If you are making your costume, choose material that won't easily ignite if it comes into contact with heat or a flame. 
• It is safest to use a flashlight or battery-operated candle in a jack-o-lantern. Use extreme caution if using a real candle. Place lit pumpkins away from anything that can burn, and ouf of they way of doorsteps, walkways, and yards. 

A Business Plan...For Fire Emergencies

An emergency escape plan is not required for all businesses; however, the Occupational Safety and Health Administration (OSHA) recommends building an emergency action plan to protect yourself, your employees, and your business during an emergency. OSHA suggests the following steps when developing such a plan. 

• Organize an Emergency Preparedness Procedures review with employees to review your company's emergency plans. You may wish to select an individual or team of individuals to lead and coordinate your emergency plan.
• Once a plan is developed, post evacuation procedures, including routes and exits, where they are easily accessible to all employees. Ensure all exits and routes are clearly marked and well lit, wide enough to accommodate the number of evacuating personnel, and unobstructed and clear of debris at all times. 
• Conduct office evacuation exercises and drills. Designate a safe spot outside of the facility where employees can regroup, recover, and conduct a head count. Once completed, evaluate how well the plan worked and if additional training or exercises are needed. 

Biohazard Remediation

12/18/2017 (Permalink)

Blood, bodily fluids, and other biohazards can endanger anyone who comes in contact with them. Even trace amounts so small that they cannot be seen with the naked eye can pose serious health risks. When a site in your home or business has been contaminated, how do you make it safe again? Rely on the professionals at SERVPRO of South Albany County for top-notch biohazard cleanup and restoration services.

Avoiding Health Risks
Is it necessary to seek professional assistance in cleaning up a location impacted by crime, trauma or death? With the risks posed by blood-borne pathogens and dangerous communicable diseases, cleaning a scene contaminated with biohazards like blood is a perilous undertaking for anyone who lacks the proper training and equipment. It is unpleasant to think about, but blood and bodily fluids are prone to splattering so that minute amounts can affect a wide area. The air at these scenes can be hazardous since small particles can become airborne if dried material is disturbed. Anything removed from the scene must also be disposed of properly to avoid spreading the contamination. Ultimately, the best way to make sure that a place is once again safe is to use a professional organization like SERVPRO that is experienced in biohazard restoration.

Preventing Legal Repercussions
As if the health risks created by biohazards are not dire enough, failure to have a contaminated space properly cleaned can also have serious legal consequences. There are regulations and laws regarding how biohazards are handled that must be followed. These rules are designed to safeguard everyone, and ignorance is not considered an acceptable excuse for disregarding them. Individuals and businesses that do not follow these rules may find themselves facing hefty fines. They might even be held liable if someone else is injured by their actions. Using a professional team that understands what is required to comply with the various rules and regulations governing biohazards in your area can shield you from both health risks and legal issues.

Focusing on Your Safety
At SERVPRO of South Albany County, we are committed to the well-being of our customers. Offering emergency services 24 hours a day, we will rapidly respond whenever you request our assistance. Our technicians follow the protocols established by the Occupational Safety and Health Administration and the Environmental Protection Agency, so you can be confident that they have the expertise and training to remove all biohazards and dispose of them properly. We use specialized equipment that allows us to detect the smallest trace of a biohazard, and we do not stop until your scene is thoroughly sanitized. As biohazard restoration professionals, we can often salvage items that others might have to discard, and we ensure that any material that does need to be removed from your location is disposed of appropriately.

Dealing with a crime, trauma or death is undoubtedly difficult, but you can depend on SERVPRO of South Albany County for courtesy, empathy, and the quality biohazard cleanup and restoration services that you need. Safety-minded, we are ready to do our part in restoring your space and your peace of mind. If a traumatic event has occurred on your property and you require assistance with the cleanup, contact us now to discover more about our biohazard restoration services and secure our help.

The Process of Drying

12/18/2017 (Permalink)

Did you know there is actually a science behind the process of drying? Having the knowledge of psychrometrics is essential to restoring a water-damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO Franchise Professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. If your business suffers a water damage, SERVPRO Franchise Professionals will:

• Inspect the building to detect every component that is wet to hep prevent secondary damage from happening.
• Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
• Speed up Mother Nature by using professional drying equipment. 

What exactly does it mean to help "Speed up Mother Nature"? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material - but only if the air is, indeed, drier. 

The only problem is, nature often takes too long and secondary damages may occur while the building is drying out. 

Your SERVPRO of South Albany County Franchise Professionals have the tools and equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. Your SERVPRO of South Albany County Franchise Professionals also use state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business. 

It's not only the equipment, but the technology too. SERVPRO has developed DryBook, a proprietary tool that provides real-time documentation and updates on the drying process and helps ensure industry drying requirements are met. With DryBook Mobile, you have the ability to know exactly where your property is in the drying process. 

The bottom line? SERVPRO of South Albany County Franchise Professionals have the training and equipment to help make water damage "Like it never even happened."

Fire Safety Tips for the Winter

12/3/2017 (Permalink)

Use proper fire safety tips this winter

The winter season is just around the corner.  This means that home fires occur more often by unattended candles, space heaters, wood stoves and fireplaces. Taking the necessary fire safety tips into consideration is crucial.  

At SERVPRO of South Albany County, we want to remind everyone to follow some simple steps to protect your home and family from fires this winter. Practicing the best fire safety is how you can be most prepared for unexpected disaster in the winter.

7 Fire Safety Tips 

Here are some fire safety tips to prevent most heating related fires from happening:

• Keep anything that can burn at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or portable space heater.
• Have your chimneys and vents checked. Fireplaces produce creosote which can ignite. If you light fires frequently, you need a chimney sweep service once a year. When you burn wood, make sure it's dry and seasoned so that it produces more flame and less smoke.
• Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home.
• Test smoke alarms. Make sure batteries are fresh. Place smoke alarms in the kitchen, laundry room and in bedrooms.
• Beware of lit candles. Candles can set the mood for relaxation, and that's how they get forgotten or knocked over by kids or pets. Light candles only when you're around to watch them and blow them out when you're ready to leave the room.
• Beware of space heaters. The name should give you a clue space heaters need space. Like fireplaces, people and pets should not be allowed to sit any closer than three feet.
• Don't put space heaters near curtains, tablecloths or other fluttering fabrics. Make sure the space heaters you buy have automatic shut-offs before reaching dangerous temperatures.

If you have the unfortunate experience of fire or smoke damage in your home or business call SERVPRO of South Albany County.

We are available 24 hours a day and are always Here to Help! Call Us Today –(518) 456-1111

Tips for Smoke Alarms

12/3/2017 (Permalink)

Have you checked your smoke alarm recently?

In the event of a deadly home fire, a working smoke alarm will significantly increase your chance of survival.

Tips for Smoke Alarms

Follow these tips to insure you're prepared.

• Install smoke alarms on every level of your home, all throughout the home.  Upstairs, downstairs, basements.  Make sure you have inside and outside of bedrooms.
• Replace the entire smoke alarm every 8-10 years.
• Test your batteries monthly.
• Once a year, replace batteries in smoke detectors that are battery-powered and hard wired smoke alarms. (the only exception are detectors that contain 10 year lithium batteries.)
• Install both ionization and photoelectric smoke alarms, or dual sensor smoke alarms, which contain both ionization and photoelectric smoke sensors.

There will be times that you may be cooking something that puts off smoke.  Even though its tempting, never disable your smoke alarm.  That one time could be a costly mistake.  Never ignore the sound.  Always react promptly until you ultimately know that your safe and there is not a fire.  In the event you are put in that situation, make sure you are safe and leave the building.  Your life is more valuable then the contents inside. 

When fire impacts your home or place of business, call on the professionals to get the job done. You don't have to wait, you can reach a team member any time of the day or night. We are on standby for you  24/7, 365 days a year! We can guarantee that anytime you call, you will get a SERVPRO professional on the line to help.

7 Causes of Mold in Homes

12/3/2017 (Permalink)

Have you been seeing mold in your home more often?

Mold is a vital piece of nature, assisting with the disintegration of natural matter and the recycling of supplements in biological systems. While outdoor mold is fundamental, mold developing inside present’s health risks and can bring about property damage. Molds recreate by method of minor airborne spores that travel essentially anyplace, even in our homes.

Despite the fact that there are hints of mold spores indoors, they require the right "ingredients" to produce mold. Unfortunately, the conditions for mold development are found in many homes: a nourishment source, (for example, drywall, rugs, and wood), warmth, lack of light, enough time to develop, and above all, dampness.

7 Causes of Mold in Homes:

Since dampness is a fundamental factor in mold development, here are the most common culprits that cause mold in homes:

• Flooding can cause a measurable amount of water into your home, bringing on serious water damage and conceivably cause mold development inside 24-48 hours. Calling an expert restoration professional such as SERVPRO promptly is your best defense with regards to mitigating water damage and preventing mold development.
• Increased humidity can happen in homes from multiple sources — muggy climate, persistent rain, cooking, showering, and so on. To help prevent development of mold growth in your home, ensure your home is all around ventilated and keep the humidity below 55 percent.
• Deficient ventilation leads to increased humidity, and due to this, mold development and different issues like indoor contamination. Try to open entryways as well as windows when viable and to utilize fans as needed.
• Leaking pipes are a typical issue in homes and should be settled promptly. In many cases, leaks are hidden from view, such as inside walls or above the ceiling, so make a point to investigate wall and ceiling stains routinely.
• Roof leaks are additionally a way for water to saturate your home and cause mold. In the event that you see water stains on the ceiling, check for water damage in the attic and have your roof assessed and repaired at the earliest opportunity.
• Condensation happens when warm dampness loaded air interacts with chilly surfaces. Condensation can be seen on walls, windows, solid floors or metal pipes. Reduce condensation by adjusting the humidity in your home.
• Basements give astounding conditions for mold development because of poor ventilation, cooler temperatures (that advance condensation), and incessant water leaks and flooding.

Mold can also grow in various unexpected areas in the home, which can make mold remediation more difficult. For professional mold removal, as well as fire and water restoration services, contact the professional experts at SERVPRO today.

How to Save Personal Belongings from Water Damage

12/3/2017 (Permalink)

One of the most common topics after a client suffers water damage, is how and what they can save from water damage.  Unfortunately, there is no clear cut answer to this question. Every water damage is unique in some sense, so what can be saved is really on a case by case basis. However, here are some guidelines that you can use to make the best decision possible.

What Type of Water Damage

Determining whether the water that damaged your personal belongings is clean or contaminated will be a big factor in whether or not it can be salvaged. Obviously, if you are dealing with clean water, the chances of you being able to save some of your belongings is higher.  Even though it may be possible to restore something that is damaged by contaminated water, it is more than likely not worth the health risk that it may bring.

Porous vs Non Porous Materials

Porous materials such as fabrics, wood, and paper are very good at retaining water. This also means it increases the chance of other dangers like mold growth, and damage beyond repair. This is not always the case and if handled quickly and properly, many times these items can be saved as well. On the other hand, porous materials like marble, metal, and porcelain - among others - usually have no problem being restored. Since there is really nothing for bacteria and mold to root itself in, a simple cleaning is usually no problem.

The Amount of Time the Water Saturated

Another factor that will come into the equation of determining what can and cannot be saved is how long the materials have been wet for. The longer an item sits in water, the deeper it can penetrate. As you can imagine, this makes it increasingly more difficult to bring it back to its normal state. The perfect example of this is wooden furniture. It takes quite a bit of time for it to really absorb and become completely water logged. If you get personal belongings out of the standing water and begin the drying process right away, you have a good chance of being able to save them.

Factor in the Replacement Cost

Water damage restoration of personal belongings is no different than any other type of repair. You will always want to evaluate how much it is going to cost to repair something versus simply replacing it. Is the item you want to save really worth paying a professional to do work on it? Sometimes it is, sometimes it is not.

You should also take into account that paying for restoration does not guarantee your item will be returned to its original state. If that’s the case, you’ll have to replace the item anyways.

If you are unsure about whether or not one of your items could be salvaged, it is best that you get it analyzed by a professional. If you hire a water damage restoration company to handle a dry out of your property, they will be able to assist you in assessing damage to your personal belongings as well. To speak to a professional water restoration representative at SERVPRO, contact us today.

Ozone Deodorization: How Does it Work?

12/3/2017 (Permalink)

The use of ozone can be a very effective way of removing odor from a property. SERVPRO may commonly use this method following fire damage cleaning, skunk odor to the property, mold or full property cleaning. SERVPRO will provide a free estimate of your situation and decide if Ozone will be the best and most appropriate method of odor removal. 

When it comes to successful deodorization the first step is to clean/remove or fix what is causing the odor, for example the best chance of success would be to clean the fire damage first, fix a leaking pipe that is causing a musty odor, or remove the garbage from an area before starting the ozone process. It will be crucial to remove items emitting odor.

How it works: Basically, ozone removes odor by destroying the molecules, bacteria, and spores that cause unpleasant smells.  Ozone (O3) is a highly reactive molecule and is very quick to chemically react with particles that it comes into contact with in the air and on surfaces.  The extra oxygen atom in the ozone attaches itself to other molecules, chemically changing their structure to create non-offensive molecules – eliminating the smell. *Ozonesolutions.com

For more questions regarding our deodorization methods please feel free to call our office and we would be happy to help!