What our Customers say...


Very courteous fast and professional on the cleanup

Quality service, responsible, agile and friendly workers. A great company

Great professional service fast they got the job done in a timely manner the dry cleaner they recommended was also top shelf

There are not enough accolades to sing the praises of this company. We had severe water damage due to a burst sprinkler system pipe. Joe and his men were here within hours and worked long into the evening to assess the damage, tear out walls, ceilings, insulation, etc. They removed the damaged areas in our home, sprayed anti-mold solution on the exposed materials and set up air handlers and dehumidifiers before leaving late at night. Efrain managed the work throughout the day. The work ethic of the crew, their knowledge of the problem and solving it and respect to our home, belongings and us were beyond what we could have hoped for. DO NOT hesitate to call this company. When you're faced with such a dilemma and don't know what to do, having a company like SERVPRO South Albany County to guide you through the process is such a comfort.

Absolutely the best! I have used them in my home and also at work. Always there when I need them. I never hesitate to refer my customers to them. They go where I need them, when I need them. They even rescued one of my commercial customers that had a huge leak in their office on Thanksgiving. Need I say more?

SERVPRO of South Albany County has a fast response time, they do great, timely work and have excellent customer service!! I'd recommend to family, and anyone for that matter. Thanks for the great job and services you did for my family, especially to the manager who kept me informed every step of the way! You really got my family out of a bind!

Your prompt service was appreciated. We called you and you sent a crew over immediately to take care of the flooded basement. The work was completed in a timely manner and at a very fair price! I will be sure to recommend SERVPRO to anybody who has water or fire damage!

"I would recommend this SERVPRO office to anyone in need of their services. We were out of town for much of the work. We were kept informed of the entire process, when to expect completion and had all our questions answered in a very timely manner. All in all, it was an excellent experience for an unfortunate occurrence."

"Thank you for your prompt response during a stressful time. The crew did a great job. Everyone from the top down was excellent. I am very happy with the work and the attitudes. GREAT TEAM WORK!"

"I was very impressed with the crew. They were polite, professional and great. I couldn't have asked for better service. Great job!"

We were very thankful for the hard work done by SERVPRO.  The work looks great and we couldn't have asked for anything better.  Thank you!

Very impressed by the work at SERVPRO. They are a 10 out of 10, no need for any improvements. Very reliable and polite.

We were blessed to have a great company to work.  They went above and beyond.  The experience was seamless.  Great work!

I was thoroughly impressed with the service and courtesy extended by the SERVPRO professional who gave us service.

Thank you for the tremendous help after our house fire. SERVPRO could not have been more helpful.

fter a traumatizing leak from a broken water line to my refrigerator's ice maker, I called SERVPRO for help.  Every single professional from SERVPRO was responsive and knowledgeable. The process for assessing and addressing the water damage was relatively painless for me because the SERVPRO staff was so efficient and reliable. I now have dry walls, dry floor, new flooring where there was damage, new paint, new crown molding. I especially appreciate how they went to extra trouble to match my dated crown molding. I would highly recommend SERVPRO for anyone suffering water damage.

Thank you all so much for the work you did cleaning up our basement after our big water spill. Thank you for sticking with us and showing up everyday until the job was completed We certainly will recommend you guys to anyone needing this great service!

What a wonderful blessing to stay in our home without burning eyes and coughing as a result of the black mold; you and your group did a wonderful job of eradicating the mold. I also greatly appreciate how you kept me in the loop during the process...it is greatly appreciated as well. I will highly recommend SERVPRO to any of my friends, family and contacts.

SERVPRO provided outstanding service both before and after my flood. The crew was outstanding, very hardworking, careful and knowledgeable. I am grateful for their service. Thank you!

We had mold in our building. We reached out to SERVPRO and were very pleased with the service we got. We will use you again.  It has been a few damp months and we have not had any regrowth.  We had lots of problems before.

Owner stopped by. Great customer service! Very knowledgeable. Very prompt, came on Sunday! Staff/guys were great!

We had SERVPRO clean the house after we found elevated levels of mold spores in our house.  It was making my husband very sick.  They threw away anything they thought to be at risk of having spores. They fogged the whole house to kill the spores.  We now have good air quality in our house and my husband is fine.

Really fine job. Showed up quicker then we thought they could. They were excellent. Thank you.

The flood hit our house pretty badly. Luckily your technicians made returning and getting things under control a far better experience.

Had a water damage at our house due to a washing machine line breaking.  The SERVPRO team was extremely helpful during a stressful time.  The team kept us updated throughout the entire process.  Thank you.

My friend recommended you to me.  She said you did a mold job for her.  I was very worried about the possibility of mold in my house and that I was hiring a reputable company.  You all were very professional and arrived when you said you were going to.  Thank you for your great service and I will recommend you too.

You were there when we needed the help, did a great job, and helped us get the most out of a terrible situation. Thanks again.

SERVPRO is just terrific. We called the night of our fire and they had guys there the very next morning and they got right to work.  They were very responsive and did a great job.  Very happy with the work they do. 

Your response time is amazing.  I can't believe how fast you came and secured my house by boarding it up after the fire. I will recommend you to everyone.

SERVPRO did an excellent job on my water and mold job. I had to have them out for two different jobs.  They were professional people both times cordial and polite.  Exceptional people. Documentation was emailed promptly. Work done quickly and to satisfaction.  Will recommend to others.

Excellent! Once they arrived I knew I had professionals that would take care of everything. They worked into the early morning to make sure everything was under control!. I had a sewer back up from a storm and they were my hero's on a Saturday night.  I would hire them again.

Your employee's quick response to stop further damages to the units involved was very professional. I certainly would recommend SERVPRO.

They did a fantastic Job, very quick to respond when I called. I can not say enough to express how great Jeff was, he was very professional and went out of his way to take the time to explain the whole process to me and as a new property manager that was great. The staff were so helpful and quick to get me help.  I will absolutely recommend SERVPRO to other property managers and my friends.

Fantastic people, if you ever have a need for their services these are the people to contact. My wife and I were very pleased about the work they did for our business. Extremely professional and excellent communicators, could not ask for more.

We were very impressed with the professionalism from SERVPRO in all aspects of their service. We will be happy to recommend them to any business we know who needs their services! Great job!

Thank-you again to all of you who were involved with assisting me with my water damage. You all are pros and help take the stress level down during a very stressful time! The demolition crew did an outstanding job of answering my questions and taking great care that my newly refinished oak floor was not damaged with the demo of wet plaster and drywall.

After a house fire, my insurance company referred me to SERVPRO of South Albany County. Within five minutes of talking to my insurance agent, I received a call from SERVPRO and set up a time to meet with them to look at the fire damage. During this process, I felt totally comfortable. Every employee and technician that I encountered with SERVPRO of South Albany County was respectful, kind, patient, and flexible. THANK YOU for assembling such a great team!

...After an incident with a kerosene heater, the soot damage was extensive..I and my dad were so impressed with everything. The SERVPRO team was especially understanding, kept in touch and couldn't have been nicer...The workers dad said were very attentive and would like to thank them so much for their hard work. Me, I can't say enough. Please thank your staff for everything. I would recommend SERVPRO in a second...

Thank you! The carpets look AMAZING! I will recommend you to anyone looking for a professionally cleaned carpet in the area.

Greatly satisfied with all services performed by SERVPRO. They arrived 1 hour after the initial call and worked until midnight. SERVPRO went above & beyond my expectations and has stayed in touch with me on a daily basis informing me of every process in place and what I can expect. He handles his job with great professionalism, care & concern. Will recommend SERVPRO to all my customers due to the efficient, timely and professional service given by your team. Thanks for everything!

The team cleaned the vent work at my home on Wednesday. They did a great job and I was glad to meet them. They were courteous and helpful. They were careful when moving furniture and accepted my suggestions with a friendly smile. They worked together well and the job went smoothly. Thank them for a job well done!

We are very happy with SERVPRO! When flooding occurred in the basement of our building, SERVPRO provided complete service. They responded within an hour of our call, analyzed the damage, gave options, and provided restoration in a competent and professional manner. We commend Jeff and the rest of the SERVPRO team for a job well done!

We have been so pleased with all aspects of dealing with SERVPRO from the time our water problem occurred until it was resolved.

Everyone has been helpful and calming during this stressful time. Much appreciated, will highly recommend your service due to your staff in the future

I know it was a small job, but my husband & I are VERY happy with your quick, thorough, & professional work (& workers). If we ever need this sort of service again, we'll definitely be calling you. Thanks.

I am writing you to tell you how impressed I am with your team who has worked on our flood cleanup. They were very knowledgeable and explained the process all along the way. They were also very prompt & courteous. Thanks again.

I was very pleased with the job that Jeff and the rest of the team did for me.

SERVPRO was tremendous in helping me remove the mold damage in my home. I appreciated the amount of time that they spent helping me out and I'm glad that I chose SERVPRO

After a fire to my home, we called SERVPRO and I was very pleased with how prompt and polite the team was. They did a very good job restoring my home.