3 Benefits of Investing in Professional Water Damage Repair Services for Your Home?

6/14/2022 (Permalink)

If your home or business suffers water damage, you may be wondering if you should hire a professional water damage restoration company. What are the benefits of hiring a restoration firm and how much water damage should there be before calling the professionals? Regardless of whether the water damage is caused by a flood, a broken water line, or a sewage overflow, as long as there is a large area affected or the area is exposed to water damage for more than 24 hours, it is recommended that you have a professional water damage restoration company to perform cleaning and restoration. It could reduce total losses by preventing long-term problems like structural damage and mold, among other benefits.

Why should you hire a water damage restoration company? Keep reading

• Quick Service- One call is all it takes, and a professional water damage restoration company will be on the way. The company will send qualified technicians to your home and bring their first-rate training and advanced restoration tools to get the job done without errors.
• Professional-grade equipment- Any attempt to clean up severe water damage without the required professional-grade equipment will be largely ineffective. The fact is, to thoroughly clean water damage, you need access and use of professional-grade equipment. This way everything can be dried and cleaned as thoroughly as possible.
• Get expert advice on insurance-Water damage restoration companies have enough knowledge to help you get a good sum from the insurance company. They can help you gather valid evidence that you can provide to the insurance company at the time of any dispute.

If you are looking to hire a water damage restoration company in South Albany, call SERVPRO today at (518) 456-1111! We are happy to help.

How Can Trapped Water Get Removed from Hardwood Floors in Homes?

5/24/2022 (Permalink)

Clearing moisture from wood flooring is vital for restoring properties. 

Wood flooring and accents are particularly susceptible and sensitive to water absorption, making it vital to clean surface water concerns as soon as possible. From ceiling leaks to flooding, hardwood elements are at risk until extraction and drying begin for the property. Evaluating the presence of moisture and damp pockets against or already absorbed into these elements is an important aspect of pre-job scoping. 

The Sensitivity of Hardwood to Absorption

Water removal for homes, especially on hardwood surfaces and floors, should begin as soon as possible. A combination of extraction devices can help to eliminate pooling before excessive absorption. Cellulose in wood planks can aid in faster absorption rates, but drying these materials is still possible if the moisture has yet to chemically bond with the wood molecules. More than just hardwood flooring can be impacted by moisture damage, as well, including:

• Wood framing, including crawl space joists
• Shelves
• Vanities
• Furniture
• Cabinetry

Potential Obstacles in the Drying Process 

While the extraction process might involve a range of tools from wands and wet vacuums to truck-mount extractors, drying is typically grounded with the same base machines and devices. Air movers can help overcome obstacles like vapor barriers and cool air pockets forming above drying materials that hinder recovery speed. Moisture monitoring with surface meters tracks the pace of water removal from wood planks and materials to prevent over-drying and subsequent harm.

Protecting flooring and installed elements in the property begins with effective surface mitigation solutions to remove standing water. We have efficient options for pulling free water trapped in the material as well before irreparable harm occurs. Count on our SERVPRO of South Albany County team for a fast response to help at (518) 456-1111.

The Difference Between Water Mitigation and Damage Restoration

5/20/2022 (Permalink)

Water damage restoration and water mitigation are two vital processes that should be carried out as soon as possible. However, many people do not understand the difference between the two services. Most people would say water mitigation and water damage restorations are the same. This, however, is not always the case.

Water damage restoration refers to the process of restoring an area to preloss conditions or, even better, after being damaged by floods, hurricanes, storms, sewage, or leakages. Water damage can negatively destroy your property from floors to ceilings and anything in between. That is why you need professional help from Water Damage to prevent further damages to your property.

On the other hand, water mitigation refers to any service that reduces or prevents additional damages caused by flooding or leaking pipes. This could be installing tarps over a damaged roof during heavy storms or mitigating moisture inside walls after washing machine overflows.

Why You Need Professionals

The following are five vital reasons to work with a professional for all your water damage and restoration services:

1. It is Cost-Effective

Water damage will ensure that all the damages are addressed effectively and promptly, minimizing any extra cost to you.

2. You Will Receive a Timely Response

We understand the urgency of these situations and will do everything possible to mitigate the damages as quickly as possible.

3. We Have Professional Equipment and Expertise

Water must be removed as quickly as possible to prevent any further damage. We have the necessary equipment and workforce to handle even the most massive water removal jobs.

4. We Are Water Damage Restoration Experts

Once the water has been removed, we will start our restoration services such as drying, dehumidifying, and odor removal. We also provide mold testing to ensure your property is safe for you and your family.

5. We Are Skilled with Water Damage Repair

Water can cause a lot of damage to any property. If you have had flooding or backed up drains, SERVPRO will help you repair these damages.

Water Damage

We offer a wide range of water mitigation and damage restoration services for both personal and commercial:

• Water Damage Restoration
• Mold Remediation
• Solving Commercial Services Water Damage Issues
• Fire Damage Restoration
• Storm Damage Restoration

SERVPRO is full-service water mitigation and damage restoration company. We have the experience and expertise necessary to handle even the most giant water removal jobs. Call us today for more information on how we can help with all your water damage needs. (518) 456-1111

Suspect a Water Leak? Here Are the Signs to Look For

5/17/2022 (Permalink)

Water leaks can be insidious in that they can go on undetected for days, weeks, or even months before you discover them. Identifying signs of water damage to your home sooner rather than later can make a difference in lessening the damage and the costs to repair and restore your home back to normal. Here are a few signs that may indicate water damage in your home.

Darkened materials

Many materials common in homes show water damage through discoloration in various degrees. Colorants used in fabrics, paints, flooring, ceilings, and other surfaces can change color when they encounter water of any kind, often turning a darker shade. The shape, spread, and specific color of these spots can fluctuate depending on how much water has been released, and what materials it has already come in contact with. One of the most damaging processes in a water-damaged home is color bleed from one fabric to another, but a call to SERVPRO can help to avoid color bleeding by addressing issues as quickly as possible.

Odd earthy or musty odors

Numerous complications of water damage can create unusual and off-putting odors, sometimes very soon after the damaging water incident happens, and sometimes only after a period of time. Corroding metals, soaked wood, other materials, and long-term mold growth can all create exceptional and pungent odors in your home. While smells can be useful to identify a problem, you don’t want them around forever! That’s why our trained technicians use multiple deodorization methods to do away with the odors in your home of any unwanted smells. If you observe an unusual smell in your home, call the pros to get the problem handled right away!

Unusual sounds

Unusual sounds behind walls and below floors could be symptomatic of a water leak or other plumbing issues in your home. Drips may be obvious when you hear them but be alert for other unusual sounds as well like whooshing. Water at high pressure inside pipes in your home can create unique sounds when something is awry. It might even be a hum that you hear. If you hear anything unusual behind those walls, give us a call and we’ll come to investigate.

Call in water remediation specialists when you need help

SERVPRO technicians are ready 24/7 to respond quickly to floods, burst pipes, and other mishaps, saving time and money by getting to the job site faster. By identifying and treating problems earlier, we can help to prevent situations such as mold growth and severe oxidation from causing damage to the structural components of your home. SERVPRO of South Albany County helps homeowners who experience water leaks, floods, and other disasters in their residences, helping get their homes back to normal. Call us at 518-456-1111 if you experience water damage of any kind.

Did your Albany, NY basement take a hit in a recent storm?

3/22/2022 (Permalink)

Did your basement take a hit in a recent storm?

Severe storms can quickly flood your basement causing damage to your structure and contents. Wading through the water going through soggy boxes of keepsakes, soaking carpeting and wet furniture can be overwhelming. What do you do? Always act quickly, but carefully!

For safety reasons if you have standing water in your basement do not go downstairs. Call your power company, an electrician, or a professional water restoration company. You may want to disconnect the electrical before walking into the water and make sure you do not touch anything electrical. You want to clean up the water quickly, you will need to determine if you have a clogged drain, faulty sump pump or backed-up gutters. Fixing the cause of the standing water could make the difference in saving your belongings and money. If the water is not remediated and the structure dried completely, mold can start to grow within a couple of days. Removing any damp possessions and drying them out as soon as possible could save the integrity of it.

Here are five tips for dealing with water in your basement.

1. Remove water. Get water out as soon as possible by using a wet vac or calling your local SERVPRO to cleanup and restore your home.
2. Dry it out. Use dehumidifiers and fans to move air around, discouraging the growth of mold and mildew. Keep dehumidifiers at least six to eight inches away from walls for the best air circulation. Run your air conditioning constantly. Throw away any wet boxes.
3. Scrub flooring. Scrub vinyl tile, linoleum, and other hard surfaces with a solution of no more than one cup of chlorine bleach to one gallon of water. During this process, wear rubber gloves and protective eyewear and keep the room ventilated.
4. Examine and clear gutters, downspouts, and drains. Put on your rubber gloves and check basement steps and drains. Get rid of any leaves, twigs, and mud. Remove the drain screen and give it a good cleaning and, if necessary, use a plunger or plumber’s snake to clear the drain. Muck out gutters and downspouts around the house.
5. Restore your assets. If valuable documents or cherished papers are wet, you might try quickly putting them in the freezer. This may stop mildew growth and deterioration until you can deal with them later. Resolve not to store anything of value in the basement and to use concrete blocks to keep possessions off the floor. Plastic storage bins are far better than cardboard boxes for basement use.

SERVPRO of South Albany County is your one-stop shop from mitigation to restoration from a water, fire, or storm disaster. After our crews have performed the cleanup services, we can smoothly transition into the reconstruction services to help restore your home or business back to preloss condition, so it looks “Like it never even happened.” Call us 24/7 at 518-456-1111.

12 Steps to Take To Fix a Leaking Compression Faucet

11/20/2021 (Permalink)

Stopping a Leaky Faucet

If you have a leaking faucet that is driving up your water bill at the same time it is driving you nuts, you don’t always have to call in a plumber to fix the leak. You can repair a compression faucet on your own in almost no time. Here are 12 steps to walk you through the process of repairing that dripping faucet.

1. Locate the faucet water supply valve and turn it off. If it is corroded, you may need to use pliers to make sure the water has stopped flowing. If you are unable to turn to the valve, call in a professional.

2. Place a rag over the sink drain to catch any tiny parts that may fall during your repair.

3. Pop the decorative top off the handle and remove the screw hidden inside.

4. Wiggle the handle gently and ease it off the valve.

5. Check for corrosion as you ease the valve out of the valve housing unit. Remove any debris you see.

6. A small screw secures a rubber washer onto the valve. Remove the screw and the broken washer.

7. Locate a replacement washer that is the same thickness and diameter as the one you just removed from the valve of the leaking faucet.

8. Secure the new washer onto the valve with the small screw. Make sure the washer is sitting correctly and completely covers the open area to ensure a fixed leak.

9. Place the valve back into the valve housing unit.

10. Replace the handle over the valve and secure it with the screw.

11. Pop the decorative top back onto the handle.

12. Turn the water valve back on and turn the faucet on and off to check for leaks.

Congratulations, you followed these 12 easy steps and stopped the leaking faucet. Not only did you join the ranks for the DYI club, but you also saved yourself a great deal of money. More importantly, you secured bragging rights over a job well done.

How Do I Protect My Floors from a Water Leak?

10/30/2021 (Permalink)

Protect the Floors of Your Albany Home by Calling a Professional Water Restoration Company

Appliances can break over time and require a full replacement. Aside from the purchase, a leaky device can cause collateral damage by soaking the floors of your Albany home. When flooring materials get wet, you need a professional crew to help restore them.

Water damage in your Albany home is our specialty at SERVPRO. Our technicians hold certifications verifying our expertise in the water restoration process, and we are readily available when you call our 24/7 hotline. When water flows out of your kitchen or laundry room, take the proper precautionary steps by calling our team and avoid a bigger problem down the line.

Can I mop up excess water?

When your floors are wet, you must restore normal moisture levels. Your efforts in soaking up the water with mops and towels are helpful, but they may be insufficient. Our SERVPRO team knows that rushing to dry flooring material may damage it even more, which is why we work at an appropriate pace commensurate with the type of flooring you have. Some frequent challenges we face when dealing with flooring materials include:

• Buckling of hardwood floors
• Soaking of carpet underpads
• Separation of laminate flooring

Entrusting our SERVPRO of South Albany County team to restore your home is the best decision you can make. Call us at (518) 580-1111 and let us leave your home and floors "Like it never even happened."

What Can Property Owners Do After a Pipe Leak Causes Water Damage in their Property?

10/26/2021 (Permalink)

For the Best Outcome, Homeowners Should Hire a Reliable Restorer like SERVPRO to Conduct Water Cleanup their Albany Residence.

When water seeps into your Albany property, it can take less than 48 hours for the secondary damages to occur. Odors may begin to linger while mold growth may occur on various surfaces. If the water intrusion incident remains unattended for more than 48 hours, your wooden floor may start to warp, and the structural stability of your home may get affected.

What are the signs of water damage?
It is vital to hire reliable professionals to conduct water cleanup in your Albany home since hidden water and moisture can damage your property silently. To determine if there could be hidden water damage in your residence, you can:
    •    Inspect the exterior and interior walls for discoloration.
    •    Examine the floors by checking signs of buckling, warped flooring, and stains on the carpet.
    •    Investigate your pipes in the basement, laundry room, kitchen, and bathroom for water stains
    •    Look out for a musty, mold, or damp odor

How do restorers find hidden water damage?
At SERVPRO, we use innovative techniques and high-tech equipment to test for dampness behind walls or confined areas. We can use thermal imaging cameras to see where moisture is present and penetrating moisture meters to get the moisture readings of porous surfaces like carpeting and pad.

Are your technicians certified?
Our restorers have gone through thorough training and have water restoration and cleanup certification. We have accreditation from the Institute of Inspection Cleaning and Restoration Certification (IICRC), and we conduct water cleanup in compliance with the IICRC S500 standards. Our technicians have expertise in:
    •    Water damage cleanup
    •    Sanitizing
    •    Deodorization

Do restorers have to demolish the drywall do access the trapped moisture?
Our SERVPRO technicians can access the moisture behind your drywall and confined areas without causing more damage. Our primary goal is to minimize damage and save as much of your property as possible. We can drill small holes into the drywall using a drill to direct positive pressure behind the wall. That can help in replacing the moist air with dry air leading to fast drying.

How do restorers deodorize a property whose occupants are allergic to scented products?
Many deodorizing products are scented. If you are allergic to scented products, we can use alternate equipment like hydroxyl machines and thermal foggers to combat the odors. Our restorers can also use a ventilation box fan to increase airflow in the property. The equipment generates between 3,000 and 5,000 cubic feet of air per minute, removing some odors.

You can save your property by acting immediately a water intrusion incident occurs. Contact SERVPRO of South Albany County at (518) 580-1111 to get your property to its pre-damaged condition “Like it never even happened.”

Drying Goals During The Water Restoration Process

10/21/2021 (Permalink)

Our SERVPRO of South Albany County Team uses state of the art equipment during the water restoration process.

Drying Goals During Water Removal In Your Columbus Home

Water damage technicians create a drying goal during your Albany home’s initial assessment. The drying goal should indicate the condition of materials and contents once restored to their natural preloss dryness. Qualified technicians should always monitor the drying process to determine if current procedures remain in-line with any established goals.

A drying goal for water removal at your Albany property is the intended result in affected areas after completing restoration services. Our dedicated technicians use years of experience, training, and advanced equipment to provide moisture content readings from dry, unaffected contents, and structure — readings in percentage for wood materials, and readings in points for non-wood materials.

Our SERVPRO technicians use drier air to increase the rate of evaporation while performing water removal services on your property – drier air means air with low humidity. A relative humidity (RH) of less than 40% is within the normal range for performing an effective drying solution. RH under 40% typically tells us that the air is dry and thirsty, allowing it to pull more water from wet materials within the affected area.

While measurements for RH does not guarantee that your structure is dry, reaching a low RH ensures that humidity within the affected area is decreasing. To determine whether the area is dry, SERVPRO technicians take specific humidity readings of the affected areas; these readings should match those taken in unaffected areas. We use moisture meters to measure the moisture content of wet materials found in your home.

SERVPRO water removal technicians set moisture content goals on a per-item basis – after establishing a drying standard and recording typical equilibrium moisture content (EMC). The dry standard is a moisture content reading taken from dry materials of the same type found in unaffected areas. We establish a dry standard or use a typical EMC of a material as a goal. Once the readings match, the drying process is complete.

Call our SERVPRO of South Albany County Team for water removal, cleanup, and restoration services, 24-hours a day, 7-days a week.

What's That Smell? It Might Be Water Damage

10/19/2021 (Permalink)

Do you know when to be worried about a funny smell? Most new homeowners are not water damage specialists, but the human nose is an excellent tool for sniffing out trouble. Your nose is not the only way to spot water damage in your new home. Our SERVPRO of South Albany County technicians are IICRC certified and can help handle any moisture problems you may discover after moving in.

The sooner you notice a problem, the sooner you can call our team to help mitigate ongoing damages. When you notice a problem, a highly trained SERVPRO professional can assess the extent of your damages. We can use our specialized equipment to remedy the issue fast.

What should you keep an eye out for when you do your spring cleaning? Start at the top. When looking for roof damages, obvious water stains aren't the only problem. Swollen insulation is usually an indication of water retention. Check your flashing (where the roof meets the walls) for cracks and look for missing shingles as well as more obvious signs like holes. Look at door frames and molding. Unusual stains or dark spots on the walls can mean trouble.

Inside, make sure you check your appliances after you move in to be certain they are not leaking where you cannot see easily behind them. Cracked hoses and loose connections can be tricky. Ripples, buckling, and changes in texture can tell you the flooring has a water problem. Remember to trust your nose. If it smells wrong, it probably is.

Outside water damages and mold are often caused by improper drainage. Check your spouts to see that they are clear and make sure you do not have water pooling around the foundation of your new home. At the first sign of damage, you can call SERVPRO.

No one wants to find water damages in their new home this spring. If you do, SERVPRO of South Albany County is available at (518) 456-1111, 24 hours a day. We can make things “Like it never even happened.”

First 48 Hours After a Flood

10/16/2021 (Permalink)

Don't wait after a flood! The first 48 hours are critical!

ACT FAST. The sooner you clear the contents out of your basement during a water incident, the more likely you will be able to restore the condition to your items and possessions.

When a finished basement experiences significant water damage, such as a basement flooding or a water pipe burst, timing is everything. Where the sooner you begin the disaster recovery process, the more likely you will be able to restore the condition of your possessions and the finished basement environment.

The first 48 hours are considered the most important time period to react, as it is crucial to preventing further damage to the basement and the items within, as well as preventing a wide spread mold problem. Below are the first steps to take, preferably within these first 48 hours.

1. Turn Off the Power. Never enter a flooded basement or touch the flood waters without cutting off the power.
2. Call your insurance company. Policies differ. Most require special flood insurance to cover ground water leaks, but homeowner’s insurance may cover damage from indoor plumbing and hot water heater leaks.
3. Get the water out as soon as possible. Call SERVPRO of South Albany County to extract any standing water. If there isn’t a lot of water, you might try to get it out yourself, with a “floor sucker” or a shop-vac.

Dry everything out as quickly as possible

To prevent items and building materials from becoming ruined, dry your basement as soon as the water is removed. Ideally, the basement should be completely dry within 48 hours. After that, the potential for mold growth increases considerably. A professional restoration company might help expedite this process. Alternatively, you can consider acquiring a powerful basement dehumidifier.

9 Emergency Water Damage Tips

6/14/2021 (Permalink)

As water damage mitigation and restoration professionals, we know firsthand that the first 24 hours after a water loss are the most critical for reducing and preventing damage. The steps you take immediately after a loss will determine whether the damage is minor or major, temporary or permanent.

That’s why, after you call us, we spring into action fast. We get to you ASAP to inspect the scene, provide emergency mitigation services, monitor drying and restore your home or business to preloss condition.

But what should you do when a water loss occurs? How can you spring into action to prevent permanent damage? Here are nine simple tips.

1. Do not enter the area if water is exposed to electricity.

Before you rush in and get to work, make sure it’s safe. If there’s a chance that the water might be exposed to a live wire or an electrical source, do not enter the room.

1. Do not enter the area if the ceiling is sagging, and do not turn on wet ceiling fixtures.

Similarly, don’t rush into the area if the ceiling is sagging – this might indicate more serious structural damage, and there’s no reason to put yourself in harm’s way. You should also avoid turning on any ceiling fixtures if the ceiling’s wet.

1. Shut off the water source, if possible.

If you can safely access the water source, shut it off to prevent further water from coming into your home or business. If you aren’t sure how to access the water source, or you aren’t sure if it’s safe, call a qualified professional for help.

1. If safe, turn off circuit breakers for wet areas.

If you’re able to get to them safely, you should also turn off the circuit breakers for the wet area to prevent the flow of electricity.

1. Mop or blot as much excess water as you can.

In a water loss, every little bit counts! Grab your mop and whatever towels you can find and try to remove as much water as you can until the professionals get there.

1. Place foil or wood blocks between furniture legs and wet carpet.

If possible, you can also remove the furniture from the room altogether.

1. Move art, electronics, documents and valuables to a dry place.

Moving contents to a dry place is the first step to restoring them to their original condition. Start with art, electronics, documents and anything else that’s both especially valuable and susceptible to serious damage.

1. Do not use a household vacuum to suck up water – this could shock or damage the device.

Some people try to use their vacuums as makeshift extractors. We don’t recommend it – you’re likely to damage your device irreversibly.

1. Call us, we’re here to help!

No matter how fast you spring into action, there’s a good chance that you’ll need professional help to truly mitigate and restore serious water damage. Give SERVPRO of South Albany County a call at 518-456-1111 – we’re here to help!

How To Avoid Pipe Bursts!

5/30/2021 (Permalink)

Pipe bursts are some of the most common causes of water damage. Small changes can prevent a buildup of damage to your pipes over the years. Here are some tips to keep your pipes from getting damaged and to protect your home from water damage.

1. Consider a water softening system. Hard water can cause significant damage to your pipes over time. Early signs of hard water in your home is if your coffee maker has clogs and gives out earlier than expected. This is due to a high mineral content in the water. A water softening system will lower the hardness in the water and reduce the amount of minerals that can adhere to your pipes.
2. Install a pressure regulator. A pressure regulator will help you detect problems in your water supply before any serious damage can occur. High water pressure is one of the most common causes there is of pipe damage. Increased clogs or mineral adherence will cause the pressure to increase in your pipes and can lead to bursting. Contact your local plumber if your pressure appears to be high.
3. Insulate your pipes. Insulated pipes will help prevent freezing in the winter. If water freezes in your pipes, the pressure builds up and can cause a pipe burst.

If a pipe burst does occur, SERVPRO is here to help! We will help clean up your water damage of any size!

Don't Let Water Damage Sit, Call Our Experts Right Away

11/10/2020 (Permalink)

Water damage is most often caused by leaky piping, damaged water lines, or a burst pipe. No matter the cause of the water damage in your home, it is essential for you to reach out for help as soon as you possibly can. Leaving water damage unchecked is never a good idea; in fact, it tends to lead to even more damage forming inside of your home. As excess moisture sits in your home, it can cause mold damage, as omnipresent mold spores can feed off of the sudden increase in water. 

The water damage, inside your Albany home, was caused by a leak under your kitchen sink. Because of the cupboards hiding the evidence, the leak went unnoticed for a few days before you began to notice water draining out from under the toe kicks. The leak was easy enough to fix, but the damage to your cupboards was visible. Water damage often causes wooden surfaces to bubble, swell, or even crack. 

When you call SERVPRO, we make a habit out of arriving at your home as soon as we are able. We always aim to arrive within hours of your initial call, as we understand how essential it is to deal with water damage as soon as possible. Once we arrive, our excellently trained IICRC-certified SERVPRO technicians can do a brief investigation and then begin the remediation process. 

SERVPRO can begin by removing the toe kicks from directly under the cabinet and feeding an air-blasting tube underneath. Hitting both sides of the wood helps to ensure the best chance of thoroughly removing the moisture. We can use dehumidifiers and ventilation fans to supply a constant stream of fresh and dry air, encouraging evaporation. Once done, we can use moisture meters to ensure that the levels are within an appropriate range. As a final touch, SERVPRO can use an antifungal agent to kill any mold colonies that may be forming, but cannot be seen by the naked eye yet. 

When sudden water damage impacts your home, never wait to get help. Call (518) 456-1111 to get in contact with SERVPRO of South Albany County. Day or night, 24/7, we're constantly available to help you.

When It is Safe to Return to Work After a Flood?

10/31/2020 (Permalink)

When a flood occurs in a commercial building, it’s a common concern of business owners when they can resume business. Ultimately, it depends on how severe the flood damage was as well as if the damage was caused by black water. Flood restoration experts generally have a process in place that allows your business to resume in as little time possible, although some of the phases are deemed not safe.

Commercial Flood Cleanup

While the commercial restoration company is doing the initial cleanup from the flood damage, it’s not safe for the employees to be there. Water becomes contaminated with bacteria causing a serious health hazard. It is wise to keep all personnel away from the building during this phase.

Demolition After Commercial Flood

The restoration company will likely have to do some demolition to preserve the property after the flood damage. Demolition removes any property affected by the black water. This phase includes eliminating drywall, insulation, carpet and any furniture affected. During this phase, it is also not safe for staff to be present.

Sterilizing Commercial Building

During the sterilization phase, all the affected property undergoes scrubbing and disinfecting to make sure everything is sanitized. The sterilization phase consists of very strong chemical cleaners, requiring anyone who isn’t trained and complete with the proper wear remain absent.

Commercial Reconstruction

The reconstruction phase includes replacing all items compromised during the demolition. At some time during this phase your restoration company will give you the green light to resume business.

Commercial Flood Restoration Company

It’s very common when a flood produces black and gray water so it is wise to allow a certified disaster recovery team to take care of the flood cleanup and restoration, like SERVPRO of South Albany County.

Don't Let Water Damage Sit, Call Our Experts Right Away

10/26/2020 (Permalink)

Water damage is most often caused by leaky piping, damaged water lines, or a burst pipe. No matter the cause of the water damage in your home, it is essential for you to reach out for help as soon as you possibly can. Leaving water damage unchecked is never a good idea; in fact, it tends to lead to even more damage forming inside of your home. As excess moisture sits in your home, it can cause mold damage, as omnipresent mold spores can feed off of the sudden increase in water. 

The water damage, inside your Albany home, was caused by a leak under your kitchen sink. Because of the cupboards hiding the evidence, the leak went unnoticed for a few days before you began to notice water draining out from under the toe kicks. The leak was easy enough to fix, but the damage to your cupboards was visible. Water damage often causes wooden surfaces to bubble, swell, or even crack. 

When you call SERVPRO, we make a habit out of arriving at your home as soon as we are able. We always aim to arrive within hours of your initial call, as we understand how essential it is to deal with water damage as soon as possible. Once we arrive, our excellently trained IICRC-certified SERVPRO technicians can do a brief investigation and then begin the remediation process. 

SERVPRO can begin by removing the toe kicks from directly under the cabinet and feeding an air-blasting tube underneath. Hitting both sides of the wood helps to ensure the best chance of thoroughly removing the moisture. We can use dehumidifiers and ventilation fans to supply a constant stream of fresh and dry air, encouraging evaporation. Once done, we can use moisture meters to ensure that the levels are within an appropriate range. As a final touch, SERVPRO can use an antifungal agent to kill any mold colonies that may be forming, but cannot be seen by the naked eye yet. 

When sudden water damage impacts your home, never wait to get help. Call (518) 456-1111 to get in contact with SERVPRO of South Albany County. Day or night, 24/7, we're constantly available to help you.

Your Best Water Damage Detection System is You

10/21/2020 (Permalink)

When it comes to water damage, the speed of water removal is the key. The longer it lingers undetected, the worse the problem can be. Problems from faulty plumbing can escalate very quickly. Not only can the water destroy your furnishings and property structure, but it can lead to mold growth. The best way to detect water damage in your home is to be vigilant and aware of changes to your home. At SERVPRO, we believe in vigilance to detect water damage quickly.

Watch for water damage after storms or a plumbing leak

As a homeowner, it’s important to check your home thoroughly after a major storm or a plumbing leak. Many people make the mistake of assuming that once the water stops flowing, you’re in the clear but that’s not the case. Step one is to stop the water, but then look for further damage. Indications of possible water damage may include cracks or seams splitting in walls or the ceiling, tiles or wood floors lifting, or a musty odor. If you have any of these, call in a pro to make sure you get the damage handled quickly. Monitoring your water bill is another option you can consider. If you become accustomed to performing the usual, then you are aware of water usage. Keeping an eye on the monthly bill can reveal a sudden increase in usage from a leak.

Move quickly when you find water damage

To prevent further damage and protect the safety of your family, you need a company that can help avert further water damage to your property. When damage strikes, quick mitigation from our experts can prevent further damage giving you peace of mind. Also, it can save you money associated with extensive and expensive repairs to your property. As a homeowner, there are a few actions you can take to prevent a water loss to your property. Storms and plumbing leaks happen to everyone. When you experience an incident, call a professional ASAP and do a few things to stop further damage:

• Start by disconnecting outside hoses immediately after use. Water pressure buildup can lead to ruptured plumbing lines within the structure.
• Check the connections to your appliances and fixtures for drips and leaks. Look for water spills and listen for drips or gushes so you can show the technician when they show up.

Why call SERVPRO

SERVPRO of South Albany County technicians are IICRC certified and can clean up and restore your home. We utilize state of the art water extraction equipment and monitor the drying process to ensure we achieve our drying goals. This protocol is done to ensure your property is dried to standard levels of moisture content which helps prevent the growth of mold. Whether it is day or night, our highly trained team is always ready to respond to emergencies and reduce water damage to your home.

Partner with a pro you can trust for water damage restoration

Even the smallest of water leaks can worsen the condition of your house. Quick repairs reduce the damage and the expense associated with restoration, so have your local SERVPRO number handy to get any damage handled quickly. Talk to our SERVPRO water damage specialists about other methods of preventing future water losses to your property. After removing the unwanted water and moisture using industry-leading extraction and dehumidifying equipment, we can document the results to help with your insurance claim. You can depend on SERVPRO of South Albany County to respond rapidly to your water issues. Call us 24/7 at (518) 456-1111.

Protect Your Belongings

6/24/2020 (Permalink)

Many people use their basement as storage for their contents. The basement is also the most common area for water damage. Even if the water damage doesn't start in the basement, it usually drains down to that level.

We recommend keeping your contents off of the floor by putting shelving up in your storage area, using pallets, or placing your items in rubber totes. By preparing your basement for a potential disaster before it happens, you'll be more likely to protect your valuables from any damage. Taking these precautions will prevent your items to be the first things that the water touches and soaks into.

In the case that some of your belongs do get wet, follow these tips for best practices on how to save them as you wait for SERVPRO of South Albany County to arrive.

• Wipe excess water from wood furniture after removal of lamps and tabletop items.
• Remove and prop wet upholstery and cushions.
• Remove art objects to a safe, dry place.
• Gather loose items from floors.
• Don't leave wet fabrics in place. Hang furs and leather goods.
• Don't leave books, magazines or other colored items on wet carpet or floors.

What is Water Intrusion

5/27/2020 (Permalink)

Have you ever had water leak into your home through your roof? If so, you understand the ways a roof leak can cause damage in your home. If you haven’t experienced a roof leak- you’re lucky!

It is important to understand the condition of your roof. Knowing that roof maintenance will be needed and what types of maintenance will be required can be helpful! Roof repairs and replacements can be very costly, it helps to know in advance so that you can prepare.

If water starts leaking into your home it can cause a lot of damage in a short period of time.

• Damaged shingles is one of the most common sources of roof leaks. Having damaged or missing shingles, it is important to replace them as soon as possible. Missing or damaged shingles will allow a lower layer of the roof to be exposed to nature’s elements and can allow water to seep through the uncovered spaces.
• Nails that have backed out due to extreme weather should be hammered back in securely. When the nails are raised or fall out, allows water to seep in.
• Flashing that is improperly installed or have been damaged allows water to enter through gaps. Have them inspected to ensure they are properly installed and are well maintained.
• Clogged gutters can cause water to back up and overflow onto your roof. This would cause water to possibly intrude into your home through the underside of the roof. If you notice water stains around the perimeter of your home, water maybe backing up into your home from your gutters. Also, gutters that are not pitched properly don’t allow the water to flow the correct direction to the downspouts causing the same damage as a clogged gutter.
• Skylights often have leaks if they are not installed properly or have seals that are worn and cracked. Water can seep into the home from the skylight causing damage.

Sometimes water damage from a roof leak goes undiscovered for a long time because of the insulation in the attic or crawl space. It takes a lot of water to seep into the home, soaking the insulation before it reaches the ceiling and walls. In some cases, mold forms before water intrusion from the roof is noticed.

If you think your roof needs attention, call a roofer to have them inspect your roof. They can tell you what kind of shape your roof is in, inform you of any repairs that are necessary and give you a quote for the repairs.

What to do About Your Noisy Water Heater

2/3/2020 (Permalink)

Your water heater is the lifeblood of your home. It controls the flow of water to your sinks, tubs, and major appliances while allowing you to regulate the desired temperature for drinking, bathing, and other needs for you and your family. Like any other major appliance, problems can occur over time, and repair and/or replacement costs can skyrocket when not properly maintained. Fortunately, simple observations may be enough to help you diagnose a potential problem as it arises.

Identifying Problems Through Listening

Water heater noises are varied and can stem from several potential problems. Some issues can be small and easy to fix yourself, while others may require professional help. Note the following common occurrences and their sounds:

• Partially-closed valves – Water line valves that are partially closed forces water to push through smaller openings, creating a screaming sound. Ensure all valves are completely open when hearing this noise.
• Sediment buildup – Sediment naturally forms over time around element tubes and traps water beneath the layers, indicated by a crackling sound. The element should be cleaned, or replaced if the noise persists
• Loose sediment – At times, sediment deposits can be stirred inside your tank when water is flowing through, causing a rumbling noise. Using a deliming solution during a water heater flush should solve the problem.

Additional Maintenance Notes

Water heater maintenance is one of the best ways to prevent leaks and premature breakdowns. The buildup of sediments and other minerals are a major cause for issues, particularly if you have hard water. Installing a water softener, and regular flushing and cleaning of the system can help prevent long term issues. If leaking does occur, always consult a water cleanup and mold remediation professional to ensure there is no extensive damage to your heater and the surrounding area. The cost of regular maintenance often pales in comparison to that of a major repair or replacement, so taking the time to observe your heater and keep it clean can save a fortune in the long run.

Why You Need an Immediate Response to Water Damage

2/3/2020 (Permalink)

When flooding and other water disasters affect your home and family, you don't want to wait several hours for regular business hours. You need solutions immediately. SERVPRO of South Albany County has water damage mitigation professionals that offer 24-hour emergency response services. This means that if a pipe bursts on a holiday, technicians are available to respond. If heavy storm damages leave your home exposed to flooding, a fast response could prevent further harm.

You Can't Wait a Single Day

The first few hours after your home is affected by water damage, many things begin to happen.

• Furniture swells and breaks down.
• Metal items tarnish and rust.
• Fabric and paper items become stained.
• Mold or mildew take hold.
• Drywall weakens and swells. 

An immediate response puts the progression of damage on hold while a corrective course of action is put into place. 

It's Expensive To Delay

Many situations requiring cleaning and restoration must be addressed immediately. This is because water damage takes place within minutes. Within a short 60-second period, walls, floors, and upholstery absorb water. Finishes on tables and chairs begin to bleed. Cherished photographs start to warp and discolor. If you have to wait more than a 24-hour period for professionals to arrive, the damage becomes much harder to address. 

If you have to wait just two days for services, mold may begin to spread. Important framing may warp. Metal fixtures begin to corrode. Paint blisters and wood flooring swells. As damage increases, the efforts and cost of restoring your home increase rapidly. In some cases, the structural safety of your home could be affected. 

What a Quick Response Looks Like

SERVPRO of South Albany County is open 24/7, so technicians are ready to respond within a single hour. Before four hours pass, professionals will be at your home. Within eight hours, a plan of action will be in place, and you will be well on your way to getting back on track. A fast response to flooding is crucial; take advantage of 24-hour availability for the protection of your home.

How To Prevent Frozen Pipes This Winter

1/8/2020 (Permalink)

Use these preventative measures to prevent frozen pipes in your home this winter.

January is here, and so is the frigid temperatures. Also, it’s the time of year New Yorkers like to travel to a warmer climate to escape the cold. If you are planning your winter escape, it is important to take preventative measures to prevent the pipes in your home from freezing. Water damage from a burst pipe can be devastating, and costly. Especially when the water is sitting stagnant in the home for more than 24 hours, this leaves the potential for mold. Here are a few tips to prevent the pipes in your home from freezing.  

1. Keep the furnace running at 55 degrees-Turning the heat down when you are away from the home for an extended period of time is smart, but be sure the thermostat does NOT go below 55 degrees.
2. Insulate pipes exposed to outer walls-This gives pipes that are more prone to freezing added protection.
3. Allow water to flow through pipes by turning on faucets to a slow drip-This keeps water moving consistently through the pipes.
4. Open cabinets to allow heat from inside the home to help keep pipes warm-The extra air flow will help prevent the pipes from freezing.

Should you come home and find that a pipe is frozen, take immediate action to thaw it. If you experience water damage from a pipe that froze and burst, call the experts at SERVPRO of South Albany County at (518) 456-1111 to begin the mitigation process.

Hidden Water Damage

12/2/2019 (Permalink)

It’s the water you don’t see…

Even the smallest  water damaged areas have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly restoration in the future  is to handle every water problem as a real threat to your residential home or commercial property. SERVPRO of South Albany County has the professional equipment, highly-trained staff and proven experience to detect and dry hidden water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. SERVPRO of South Albany County will answer your call with fast action and a full arsenal of drying equipment. Here are a few of the tools used to detect and find hidden moisture:

• Moisture Sensors are used to detect moisture in carpets, baseboards and walls.
• Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing us to monitor the drying process.
• Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO® of Bay County can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and deodorized.
• Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.
• Thermal Foggers dispense solvent based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor causing particles to deodorize structures, garments, automobiles and other places where cleaning cannot reach.

The bottom line? SERVPRO of South Albany County has the training and equipment to make it “Like it never even happened.” Call us today at (518) 456-1111!

Mitigation Cannot Wait!

12/2/2019 (Permalink)

When it’s your home or business that’s underwater, mitigation can’t wait. You need mitigation to begin yesterday.

The cost of water damages can increase exponentially with time. Wood floors warp, drywall soaks in moisture and mold develops in hard-to-reach areas of your home or business. The benefits of rapid mitigation by a SERVPRO of South Albany County Professional are two-fold: Your costs go down as potential hazards may be avoided, and your peace of mind goes through the roof.

So, if the unthinkable happens to your home or business, allow SERVPRO of South Albany County to help quickly make your disaster "Like it never even happened."

"This Feels Dry" Common Misconception:

10/16/2019 (Permalink)

After experiencing water damage you most likely have started to remove as much water as possible and begun the drying out process. After some time, you notice things appear to be drying and think, “This feels dry. I don’t need to call someone to do it for me. I’m saving money by doing it myself.”

This is the BIGGEST mistake homeowners make. The truth is even though things feel dry, they actually may still be wet, leading to more damage. When items are not dried properly, the effects of the damage can be more costly than if a professional had dried them. Within minutes water seeps into the floors, walls, upholstery and belongings. If not dried fully and properly there can be several damaging and costly effects. Such as:

• The drywall may begin to swell and break down.
• Furniture begins to swell and crack.
• Dyes and ink from cloth and paper goods spread and stain.
• Mold and mildew may grow and spread.
• Door, windows and studs swell and warp.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard containment is possible.

The professionals at SERVPRO of South Albany County utilize special equipment to ensure EVERYTHING is dry. Our trained technicians use thermal imaging cameras and water meter sensors to detect water that is unseen. So next time you experience water damage don’t make the mistake of leaving moisture behind. Call the experts at SERVPRO of South Albany County to make sure the job is done right the first time.

What is Water Intrusion

10/10/2019 (Permalink)

Have you ever had water leak into your home through your roof? If so, you understand the ways a roof leak can cause damage in your home. If you haven’t experienced a roof leak- you’re lucky!

It is important to understand the condition of your roof. Knowing that roof maintenance will be needed and what types of maintenance will be required can be helpful! Roof repairs and replacements can be very costly, it helps to know in advance so that you can prepare.

If water starts leaking into your home it can cause a lot of damage in a short period of time.

• Damaged shingles is one of the most common sources of roof leaks. Having damaged or missing shingles, it is important to replace them as soon as possible. Missing or damaged shingles will allow a lower layer of the roof to be exposed to nature’s elements and can allow water to seep through the uncovered spaces.
• Nails that have backed out due to extreme weather should be hammered back in securely. When the nails are raised or fall out, allows water to seep in.
• Flashing that is improperly installed or have been damaged allows water to enter through gaps. Have them inspected to ensure they are properly installed and are well maintained.
• Clogged gutters can cause water to back up and overflow onto your roof. This would cause water to possibly intrude into your home through the underside of the roof. If you notice water stains around the perimeter of your home, water maybe backing up into your home from your gutters. Also, gutters that are not pitched properly don’t allow the water to flow the correct direction to the downspouts causing the same damage as a clogged gutter.
• Skylights often have leaks if they are not installed properly or have seals that are worn and cracked. Water can seep into the home from the skylight causing damage.

Sometimes water damage from a roof leak goes undiscovered for a long time because of the insulation in the attic or crawl space. It takes a lot of water to seep into the home, soaking the insulation before it reaches the ceiling and walls. In some cases, mold forms before water intrusion from the roof is noticed.

If you think your roof needs attention, call a roofer to have them inspect your roof. They can tell you what kind of shape your roof is in, inform you of any repairs that are necessary and give you a quote for the repairs.

Where to Look for Water Damage

2/9/2019 (Permalink)

Water damage can come from many different places and is not just a problem for people living on the coast. While the damage from a flood is pretty apparent, there are many ways water damage can happen to your home when you don’t even realize it.

Here are some common causes of water damage and how you can spot the warning signs.

Weather is a common cause of water damage. Rains cause flooding that can get into your home. Even if it isn’t raining or snowing there is still moisture in the air. Damp air can lead to condensation and water damage to your walls. This is especially true of basements, bathrooms, and other damp areas of your home that don’t get much airflow.

Appliances like your washing machine, garbage disposal, water heater, toilet, and air conditioner can all contribute to water damage if they leak or stop draining properly.

Water from our pipes and plumbing systems can also cause water damage. Leaks and drips can go on for months, or even years, raising your water bill and doing unseen damage to your home.

So if these are all the ways water can sneak into your home, what are the signs of water damage?

Here are a few warning signs that you have a water damage problem in your home.

Standing water – This may sound pretty obvious, but if you notice water pooling in your house you have a water problem that needs to be taken care of immediately.

Bad smells – While water doesn’t normally have much of a smell, the mold and bacteria that grow in damp environments can give off a distinct musty, wet odor. If you smell mold or mildew you might have a water issue.

Stains and spots – Stains on the ceilings or walls can be a sign of water damage. You might have a leaky pipe or roof. Call a professional to determine the cause of the problem and to clean up the damage before it becomes a serious mold problem.

Peeling paint – Paint damaged by water will start to peel, bubble, or flake off.

Uneven surfaces – Water damage can cause floors, ceilings, walls, and other surfaces to warp and feel uneven.

Cracks – Water is always seeking the path of least resistance out of your home. Water can enter through cracks and once water finds its way in, the crack will expand allowing even more to get into your home. Make sure you seal all visible cracks on your property.

Preventing Water Damage in a Commercial Building

2/9/2019 (Permalink)

According to disaster safety.org, here are some items to keep in mind to prevent water damage in a commercial building. When looking at your property, keep in mind that it isn't always the obvious that causes water damage. 

Ground Maintenance:

Grounds maintenance and landscaping are major components of the interconnected systems that work together to protect a commercial building from water damage. In sometimes unexpected ways these outdoor activities and elements can have sudden and extreme impact on the building itself. 

The Building Envelope 

All buildings are different, but each is at risk for water damage. From a minor roof leak to violently destructive hurricanes, any unwanted water intrusion can significantly impact the value of a commercial property. Protecting the roofs, walls, windows, and other components of ‘the envelope’ are essential to reduce the likelihood of water damage.

HVAC Systems 

Proper operation and maintenance of the heating, ventilating and air conditioning (HVAC) system is essential to reduce the risk of water damage to a commercial building.  

SERVPRO of South Albany County is IICRC trained and certified to clean up after all types of water damage. The quicker we get in to clean up, the less damage there will be and you can get back to operating your business!

Insurance Claims with Water Damage

12/20/2018 (Permalink)

Severe storms and water damage. It’s one of the first things that comes to mind for many, but while severe storms and flooding can cause extensive water damage, they are often not the main culprits.

Were you aware that various items in your home could be responsible for many situations that result in water damage?

Water Damage is a Major Threat for Homeowners

Homeowners may at some time face water damage as it is the 3rd most common reason that homeowners filed homeowners insurance claims between 2011 and 2015, with an average payout per claim of $8,861.

Understanding the difference between water damage and gradual damage and how they can impact insurance claims is important. Examples of gradual damage are things that have been happening over time, such as plumbing issues in the walls causing damage to the walls, ceilings or floors, or water damage caused by cracks in the foundation. Some aspects of gradual water damage are not covered by homeowners insurance, unfortunately, while some storm-related water damage is.

If your home has experienced any type of water damage, the team at SERVPRO of South Albany County is available 24 hours a day, 7 days a week to help with cleanup and restoration and make it “Like it never even happened.”

Advanced Equipment for Water Damages

12/20/2018 (Permalink)

SERVPRO knows that staying on the cutting edge of technology in our industry will help our customers the most. That's why we add new equipment to our inventory on a regular basis. We are proud to be able to offer the best to our customers. 

You may be wondering why this is importat. Check out this information found on aboveboardchamber.com: 

Many homeowners feel that if the water is removed, the work of water damage cleanup is done. This is because it is difficult to see or feel the extent of the saturation of water in building materials without moisture detection equipment used in the water damage industry. What follows is that either the homeowner will attempt to remove the water and simply place household fans around, with or without removing drywall; or they will tell the water damage restoration contractor to leave when the water is extracted and before equipment is placed. The paradox here is that these decisions are made to save time and money. In some cases, they may have done just that. However, in most cases, the resulting long term water damage is both costly and time consuming in addition to being inconvenient and stressful. Added to that is the fact that the cost of mold remediation consequent of an improperly dried flood damage will likely not be covered by insurance policies because the water damage or sewage damage was not dried properly to begin with.

You have probably noticed by now that it is not the water removal service that is the important part of taking care of water damage. It is actually the drying part that makes your home safe from long term mold or building material damage. In fact, there is no time to waste when it comes to drying a water damaged home. Mold begins to start growing within 24 hours and continues “growing like a weed” damaging building materials as it spreads.

Water damage restoration companies spend a tremendous amount of money on drying equipment for a very good reason. They dry quickly, effectively, and safely. After all, think about it, if we could just use household fans and a couple of blowers, we would save a tremendous amount of money on equipment. If I thought those types of equipment did an effective job, I would be all over saving money by purchasing those at less than $50 each rather than a $300-400 blower and $3000 dehumidifiers. However, I know the importance of having industrial equipment to keep your home safe and dry. Further, all of the equipment works together to both dry the structural materials (blowers), remove the moisture from the air as the wet materials dry and the water from them turns to vapor (dehumidifiers), and clean the air to prevent allergens that permeate through the air during drying (air scrubbers).

2 Things Not To Do After Water Damage to Your Home

3/24/2018 (Permalink)

When your home has suffered extensive water damage after a broken pipe or flooding, your first instinct may be to start cleaning up the mess. As strange as it sounds, this may not be the best course of action. If you plan on filing a claim with your insurance company, you’ll need to provide evidence of the damage and get approval before making any repairs. Not only that, hiring a professional water damage mitigation service, to handle the clean-up and restoration of your home can save you time and money. 

1. Don’t Throw Anything Away

Before you throw away any possessions damaged by a broken pipe or flood, you’ll need to photograph or video them, record their make, model, age and condition and allow a claims adjuster to inspect them. It’s also worth letting a water damage expert assess the damage too. They have specialized equipment for drying, cleaning, deodorizing and restoring everything from furniture to photographs, so there’s a fair chance they can salvage damaged possessions.

2. Don’t Try To Remove the Water Yourself 

As distressing as it is to see so much water in your home, don’t try to get rid of it yourself. Again, you’ll need to have the damage assessed by an adjuster before you begin clean-up. When you contact your insurance company, talk to them about hiring your own public adjuster to do the assessment as a way to speed the process along. 

Experts in water damage mitigation have access to specialized equipment that will make water removal faster, more efficient and much easier than anything you can do on your own. Their industrial de-humidifiers and fans can dry out your belongings before they begin to grow mold, saving you the cost of replacing furniture and carpets. 

It’s easy to panic when a broken pipe or other disaster floods your home, causing extensive water damage. Whatever you do, however, don’t throw anything away or try to remove the water yourself until you file an insurance claim and talk to an expert in water damage mitigation.

Inspection and Water Damage Assessment

3/24/2018 (Permalink)

When responding to a water damage emergency, we begin with a detailed inspection of your home or property, including a damage assessment. At this stage, our professionals are trying to determine the scope of the damage so that we can develop an appropriate plan of action.

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

• Category 1: "Clean Water"
• Category 2: "Gray Water"
• Category 3: "Black Water"

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

• Survey Damage
• Complete Safety Inspection

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

How to Prevent Water Damage

1/28/2018 (Permalink)

Most Homeowners insurance policies cover basic water damage claims up to the purchased limit.

But you know what’s a lot easier than going through the claims process? Preventing the water damage in the first place!

Check out these 5 suggestions for preventing water damage:  

1. Be careful where you plant 

Some plants and trees, like weeping willows, have pretty invasive roots. If you’re not careful, they’ll grow right into your sprinkler system, drainage field, pipes, and septic tanks. Plan before you plant to keep roots away from any water lines.  

2. Clean out roof gutters

You know it’s on your to-do list anyway, so if you can, take a safe climb up to your roof next Sunday and check out your gutters. If you’re seeing lots of leaves, birds’ nests, sticks, and whatnot up there, your gutters may not be doing the job you hired them for. And on a rainy day, a clogged gutter can send water spilling into your home’s foundation, through the roof, or down to your basement. That could cause some serious water damage! So next time you’re doing some seasonal cleaning, make sure those gutters are clean. And if your gutters are too high, be safe and get a professional to check them.  

3. Keep an eye on your water bill

With so many water pipes hidden behind walls and in the floors in your house, you might not know there’s a leak until the damage is done. That’s why it’s a good idea to keep a close eye on your monthly water bill. If you see it starting to creep up, or get one that’s uncommonly high, it’s a pretty good sign that you may have a leak somewhere.  

4. Use a drain snake instead of unclogging chemicals

No matter how crazy clean you are, from your shower to your kitchen sink, clogs are going to happen. And chances are at some point in your life you’ve used one of those powerful chemical drain cleaners to get things moving again. But as convenient as they may be, most folks don’t realize those caustic chemicals are also eating away at their pipes (and they might not be too good for you either). If you rely on them a lot, you could be setting yourself up for leaks. That’s why owning a drain snake is a good solution to clear away clogs. They’re pretty inexpensive, you can get them at your local hardware store, and they can cut through most any clog you’ll have without damaging pipes or making your eyes red and teary.  

5. Never pour grease down your sink

You’ve probably heard this before, but you should definitely avoid pouring grease down your kitchen sink. It doesn’t matter if you flush it with hot or cold water. It can still congeal and cling to your pipes, and could still cause some serious damage and blockage.

Some people use detergent to break up grease before pouring it down the drain…and that may help sometimes. But there’s no guarantee that it’ll keep the grease from sticking to your pipes, so why take the risk?

The safest thing to do is just to pour your grease in an empty can, and either let it sit or put it in the refrigerator. Once it hardens you can toss it in the trash and get rid of it. Done and done.

SERVPRO Helps Keep Your Home Liveable

1/28/2018 (Permalink)

Except in the most severe situations, you should be able to live in your home even as SERVPRO technicians go through the motions of water damage restoration. We always try to keep residents in their homes wherever possible, even if it means making accommodations in how we go about our business. Of course, access to some parts of your home may be impeded while we do our work, but these efforts are designed to keep the rest of the building working and livable with as little trouble to you as possible. Here's a brief overview of how we try to keep your home functioning as normal during restorations. 

Quarantines 

When water damage in your home has especially strong odors or mold presence, our technicians may put in place some quarantine measures to keep a section of your home separate from the rest of the structure. While this may entirely cut off access to part of your house, it also stops odors and mold spores from reaching beyond where they have already taken hold. Our quarantines range greatly in size, from a small area in the corner of a room to an entire wing or section of the home.

Safety Markers 

SERVPRO technicians put up markers and warnings wherever there may be a safety hazard, helping to keep them as well as you safe from harm. This can be especially beneficial in situations with flooding or otherwise serious water damage where major electrical, structural, or chemical hazards may exist. 

Active Cooperation 

Our personnel is always careful to inform homeowners and insurance companies alike when the situation changes or needs shift. If anything happens that may change your living conditions or personal safety in any way, our technicians or representatives always contact you before going any further in their work. Keeping homeowners informed and updated on the restoration process has helped to earn us a national reputation for quality care and service.

Water Damage isn't a DIY Project

12/19/2017 (Permalink)

Trained and Equipped to Quickly Dry and Protect Your Home and Belongings

A mop and common household cleaning products may not be enough for black water intrusions. SERVPRO is trained to safely clean and restore your home, utilizing the following procedures:

• Identify the Source/Type of Water
• Measure Temperature and Humidity for Drying Analysis
• Survey the Extent of Damage and Inspect the Premises
• Perform Emergency Water Extraction
• Move and Block Furniture
• Provide Floor Service
• Inspect Carpet Pad/Carpet and Provide Service
• Apply Necessary Treatments (Disinfectants/Deodorization)
• Utilize Dying Equipment and Monitor Drying
• Dispose of Refuse

Emergency mitigation means that under normal circumstances, SERVPRO is on-site within four hours to begin drying and decontaminating your home and restorable contents. SERVPRO is trained and understands how to manage the drying process. By utilizing the proper equipment and moisture measuring devices, a structure is quickly and thoroughly dried, which helps prevent secondary water damages. 

Safety First

Abiding by OSHA guidelines and all applicable health regulations, SERVPRO removes moisture, sewage, and contaminants, disinfecting and deodorizing as they safely clean your home and restorable belongings. 

Any water damage in your home is bad. Especially when the water contains potentially harmful bacteria that can affect the health of your family and the value of your home. Toilet overflows, sewage backups and other dark water intrusions are more than nasty, smelly messes; these biohazardous damages also introduce harmful microorganisms into a home, as well as the moisture necessary to support their growth. 

SERVPRO understands how disruptive black water damages can be for your entire family. For this reason, SERVPRO offers 24-hour emergency response, and, under normal circumstances, will have trained, uniformed technicians on-site of a water damage within four hours to begin emergency mitigation services. By responding quickly with a full line of water cleanup and restoration services, SERVPRO can help you regain control quickly while drying, deodorizing and protecting your home and belongings. 

So, before you risk your health by attempting to clean up the mess yourself, call your local water damage cleanup and restoration experts at SERVPRO of South Albany County. 

Understanding Different Water Types

12/19/2017 (Permalink)

When your home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup. There are three types of water. Clean water is water from a broken pipe, or other water source. The term gray water is when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals. When you have a water damage, don't leave your property to chance. Call SERVPRO. Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive. 

Damage from Clean Water

• Shut off the water source if possible or contact a qualified professional to do so.
• Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water, as electrical shock hazards may exist. 
• Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items. 
• Remove and prop up wet upholstery cushions to allow even more drying. 
• Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place. 
• Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining. 
• Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner. 
• Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water

• Avoid all contacts with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items. 
• Do not walk through contaminated areas, as you could spread damage to unaffected areas. 
• Do not turn on the HVAC system if there is a possibility of spreading contaminated air. Do not use household fans to dry the structure; air flow could spread contaminants. 
• Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas. 

How to Prevent Water Damage While You're on Vacation

12/19/2017 (Permalink)

One of the highest insurance claims by homeowners is water damage, according to a study done by the Insurance Information Institute. In fact, leaky pipes and in often cases appliances cause millions of dollars of damage in freezing weather and storms annually. While you’re on vacation, it’s no surprise that a leaky pipe can burst and cause hundreds of dollars of repairs. This is why it’s important to read our steps below on how to prevent water damage to your home while you’re away.

Step 1. Check for Leaks Before Going on Vacation

Before embarking on your trip, check pipes under your sinks and the water heater for any rust, cracks, or damage. You should also check the seals around your windows to make sure there are no cracks that might cause water damage. Additionally, check the exterior of your house and see what condition your roof shingles are in. If any show damage, getting them replaced before leaving for vacation is a good idea.

Step 2. Inspect Your Major Appliances

It’s important that you inspect the hoses that connect to important appliances in your home, such as dishwashers, washer/dryers, and refrigerator. If there is any damage, you should get the hose replaced before you leave to prevent extensive water damage.

Step 3. Clear Out Your Gutters

Make sure to get any debris out of your rain gutters before leaving for vacation. This way, you won’t have any blockages that can cause damage while you’re away.

Step 4. Inspect Your Sump Pump

Make sure it is in good condition and clear any debris from clogging the pit. You should also run a few tests, listening to the sounds it makes and making sure that the water in the pump is actually going outside. You should also install a battery-powered backup in case there is a power outage while you’re away.

Step 5. Insulate Exposed Pipes

If you are planning on being away from your home during the winter, it can be a good idea to insulate any exposed pipes. This will prevent them from freezing while you are away.

Step 6. Get Someone to Check on Your Home

Call a friend or hire a professional house sitter to check on your home every week while you are gone. Instruct them to ensure that the heat is always on if your vacation is during the winter. Also, show them where the water main is in case of an emergency.

Step 7. Turn Off the Water

Lastly, if you cannot find someone to check on your home, you should turn off the water main. You will also want to drain the pipes completely so that they do not freeze or burst during the colder months. To do this, run the water and flush your toilet after you turn off the water. You should also open the cabinets under your sink to let the warm air surround the pipes.

How to Spot Water Damage Early

12/19/2017 (Permalink)

Spotting Water Damage Early

Water is one of the most important natural resources. However, when there is a leak in your roof or plumbing system, water damage will make for one of the most stressful problems you will face as a homeowner. Before water can cause damage to your property, you will need to identify the problem and request professional help.

Standing water

If you notice standing water around your property, you should suspect a problem with the plumbing system or flooding. Regardless of the source of the problem, stagnant water will weaken the foundation of your home if allowed to stand for a considerable period of time. The water will also form a breeding ground for mosquitoes.

Water spots and stains

Another common sign to look for is water spots and stains on your walls and ceilings. While there will be no visible water in such cases, any leaks that manifest in this form could damage your drywall or wooden flooring. Once you notice this sign, you should consider assessing the extent of the damage to take the necessary measures.

Mold

If part of your home is damp and has been out of sunlight for a while, mold may start growing on the surface. While it is possible to treat and remove mold that grows on these surfaces, it would be important to hire the best experts.

Evidence on walls

If your drywall is sagging or appears to be saturated, this could be a sign that water is causing damage to your property. Some of the other subtle signs you should never ignore include bubbling or peeling paint. Such defects should be repaired before water deteriorates your building material further.

Musty smells

If your home is not well ventilated, odors and smells will be trapped in the space in case there is a persistent leak. The smells will not only be a sign of damp areas but could also be an indication of mold growth.

Sounds of water running

When you are sleeping at night and the house is quiet, you may hear sounds of running water in the pipes or dripping inside the walls. This could be a sign of water damage.

Once you have noticed any signs of water damage, it is advisable to call a reliable company to carry out repairs. SERVPRO of South Albany County has the expertise and experience to help you address such problems and prevent them from recurring.

The Process of Drying

12/18/2017 (Permalink)

Did you know there is actually a science behind the process of drying? Having the knowledge of psychrometrics is essential to restoring a water-damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO Franchise Professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. If your business suffers a water damage, SERVPRO Franchise Professionals will:

• Inspect the building to detect every component that is wet to hep prevent secondary damage from happening.
• Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
• Speed up Mother Nature by using professional drying equipment. 

What exactly does it mean to help "Speed up Mother Nature"? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material - but only if the air is, indeed, drier. 

The only problem is, nature often takes too long and secondary damages may occur while the building is drying out. 

Your SERVPRO of South Albany County Franchise Professionals have the tools and equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. Your SERVPRO of South Albany County Franchise Professionals also use state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business. 

It's not only the equipment, but the technology too. SERVPRO has developed DryBook, a proprietary tool that provides real-time documentation and updates on the drying process and helps ensure industry drying requirements are met. With DryBook Mobile, you have the ability to know exactly where your property is in the drying process. 

The bottom line? SERVPRO of South Albany County Franchise Professionals have the training and equipment to help make water damage "Like it never even happened."

How to Save Personal Belongings from Water Damage

12/3/2017 (Permalink)

One of the most common topics after a client suffers water damage, is how and what they can save from water damage.  Unfortunately, there is no clear cut answer to this question. Every water damage is unique in some sense, so what can be saved is really on a case by case basis. However, here are some guidelines that you can use to make the best decision possible.

What Type of Water Damage

Determining whether the water that damaged your personal belongings is clean or contaminated will be a big factor in whether or not it can be salvaged. Obviously, if you are dealing with clean water, the chances of you being able to save some of your belongings is higher.  Even though it may be possible to restore something that is damaged by contaminated water, it is more than likely not worth the health risk that it may bring.

Porous vs Non Porous Materials

Porous materials such as fabrics, wood, and paper are very good at retaining water. This also means it increases the chance of other dangers like mold growth, and damage beyond repair. This is not always the case and if handled quickly and properly, many times these items can be saved as well. On the other hand, porous materials like marble, metal, and porcelain - among others - usually have no problem being restored. Since there is really nothing for bacteria and mold to root itself in, a simple cleaning is usually no problem.

The Amount of Time the Water Saturated

Another factor that will come into the equation of determining what can and cannot be saved is how long the materials have been wet for. The longer an item sits in water, the deeper it can penetrate. As you can imagine, this makes it increasingly more difficult to bring it back to its normal state. The perfect example of this is wooden furniture. It takes quite a bit of time for it to really absorb and become completely water logged. If you get personal belongings out of the standing water and begin the drying process right away, you have a good chance of being able to save them.

Factor in the Replacement Cost

Water damage restoration of personal belongings is no different than any other type of repair. You will always want to evaluate how much it is going to cost to repair something versus simply replacing it. Is the item you want to save really worth paying a professional to do work on it? Sometimes it is, sometimes it is not.

You should also take into account that paying for restoration does not guarantee your item will be returned to its original state. If that’s the case, you’ll have to replace the item anyways.

If you are unsure about whether or not one of your items could be salvaged, it is best that you get it analyzed by a professional. If you hire a water damage restoration company to handle a dry out of your property, they will be able to assist you in assessing damage to your personal belongings as well. To speak to a professional water restoration representative at SERVPRO, contact us today.